Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 29, 2026|Deluxe King Room
Guest UserI recently had the pleasure of staying at Shangri-La Jakarta, and it was an exceptional experience from start to finish.
I stayed in a spacious balcony suite on the 29th floor, which offered stunning views of Jakarta. The suite was beautifully appointed, combining elegant design with modern luxury and every amenity one could wish for. It was the perfect place to relax and enjoy what Jakarta has on offer.
The Horizon Club was a real highlight. The cocktails were outstanding, and the atmosphere made evening drinks a memorable experience.
A special thank you to Mr Markus Christ and his wonderful team for their warm hospitality. Their professionalism, attention to detail, and genuine friendliness made me feel truly welcome throughout my stay.
The hotel has everything you could ask for, including excellent dining options and a fantastic bar featuring live music, creating the perfect atmosphere to unwind in the evenings.
Shangri-La Jakarta delivers five-star luxury with impeccable service. I highly recommend it to anyone visiting Jakarta, whether for business or leisure, and I look forward to returning.
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Price per night from:INR 10,129
Posted on Jul 8, 2026
STANI-07Good hotel for a business stay, but not quite 5-star level
Overall, I had a good stay at Wyndham Casablanca Jakarta. The location is very convenient, especially for business meetings near Kota Kasablanka / Casablanca offices. The hotel has a solid, classic atmosphere, but it also feels a bit outdated and could benefit from renovation.
The main weakness is attention to detail. There was no hairdryer or bathrobes in the room, and only one pair of slippers for two guests. After requesting a hairdryer, it took about an hour to arrive. The tea/coffee setup in the room was also not very convenient, with no proper cups for hot drinks.
Breakfast was acceptable, but mostly focused on local and Asian guests. For European guests, the choice felt quite limited, although the coffee service was good.
In general, this is a good hotel with a convenient location, but in terms of service and details it feels more like a strong 4-star hotel rather than a true 5-star experience.
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Price per night from:INR 5,626
Posted on Sep 11, 2026|Superior
catsanddogsThe hotel's location is pretty good. Since my next stop was by train, it's only about a 10-15 minute walk to Gambir train station. Major attractions like Independence Square and museums are also within a 20-30 minute walk. Plus, there's a KFC and a FamilyMart right next door.
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Price per night from:INR 3,942
Posted on Aug 27, 2026|Superior Queen Room Non smoking
Anonymous UserWhen I first entered the hotel lobby, I was very excited, the place looked grand and impressive, perfectly matching its name. The staff were warm and welcoming, and the lobby smelled fresh and pleasant.
However, once I received my room, I was shocked. The room was very small, outdated, and dimly lit. The bathroom was cramped and narrow. Housekeeping was slow, when I returned from lunch, the room had not yet been cleaned. When they finally arrived, I only asked them to replace the towels and replenish the coffee, tea, sugar, and mineral water. Since the bed had not been made that morning and I simply went straight to sleep, leaving it as it was, my power bank, which I had used earlier, was left behind and possibly hidden under the pillow. Unfortunately, it was my mistake not to check carefully before checking out the next day.
I did send an email to the hotel regarding this, but I have not received any reply until now.
On a positive note, the breakfast was excellent there was a wide variety of dishes to choose from, and the spread was both plentiful and appealing. And the hotel was just within walking distance of the nearby mall.
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Price per night from:INR 7,137
Posted on Aug 24, 2026|Superior Queen Room Non Smoking
Guest User[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]
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Price per night from:INR 5,468
Posted on Jul 7, 2026|Executive Triple Room
VallaryOur staycation during the school holidays was absolutely delightful! All the hotel staff were incredibly friendly, the room was comfortable, and the facilities were complete. The restaurant on the 36th floor was beautiful at night. Plus, I even got a slice of cake for my birthday... Thank you! 🥰
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Price per night from:INR 5,165
Posted on Jul 31, 2026|King Room
Guest UserThe hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.
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Price per night from:INR 6,144
Posted on Jul 14, 2026
Guest UserThe facilities are a bit old for a 4-star hotel, but it's acceptable for Indonesia. You definitely can't compare it to hotels back home [in China]. The service attitude is excellent.
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Price per night from:INR 2,647
Posted on Nov 14, 2025|Privilege Queen Room Non smoking
Guest UserThe room was clean and the breakfast buffet was delicious, so it was a really good stay! It might be best not to eat meals too late, as it takes a really long time to prepare the food.
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Price per night from:INR 3,871
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night from:INR 3,165