Spa hotels in Makati

The Fairmont, one of Accor's top-tier hotels, despite its age, is meticulously maintained. The room provided six complimentary bottles of water, and upon returning after dinner, turn-down service had been completed with a glass and water by the bedside. Used coffee pods were also replenished – truly 5-star service. Thank you for the birthday cake service as well. The breakfast buffet was fantastic, offering a rich variety of international dishes. I would love to stay here again if I ever visit Manila. The location is excellent too, with a large shopping mall right across the street that includes a supermarket and shops selling Filipino goods, making it easy to buy souvenirs.

This hotel is in a prime location within Manila's Central Business District. It boasts excellent facilities, is spotlessly clean, and feels luxurious. The breakfast spread is also very generous. The staff, in particular, are exceptionally professional, truly living up to its reputation as a long-standing five-star luxury hotel.

I wish I had more days staying in this hotel. The service was outstanding, the staffs were great and the room is very good too. This is honestly one of the best hotels I've ever stayed. Not just in the Philippines, but anywhere in the world. I will definitely return when I come back to the country.

We spent 3 nights here at the Shangrila Makati: The room is outdated and carpet needs to be changed. The room layout was too weird with the dome shaped ceiling in the middle of the room. The bathroom also needs updating, water keeps on leaking out of the side glass door which makes the floor wet. I wasn’t expecting it to be like this for a 5 star hotel. The best part of the hotel was the breakfast buffet coz there plenty of choices and food was tasty. We probably stay in a newer hotel on the area with modern hotel facilities and more inviting bathroom than the one in Shangrila Makati. The quakity of service is good from the staffs who are always helpful and willing to assist.

The hotel is in a great location in Makati, right next to SM Mall, making it convenient to get anywhere. It's also only a fifteen-minute drive from the airport. There are a lot of guests, and overall it's good, but the hotel is a bit old. The breakfast is rich and excellent. The hotel has a gym and an outdoor pool, which are both decent. It feels very safe!

For a 5 star hotel, the service is very annoying. They would call me randomly to ask for feedback a few hours after I checked in. They would knock on my door early in the morning while I'm still sleeping to do a ”room check”... On the day of my check out, I had a knock on the door a bit past 9am, I ignored it as I was still in bed but they kept ringing the bell. I finally got up and the lady asked ”is there anything I can help with?”. Yes leave me alone. I went back to bed to rest and then got a phone call soon after as a reminder that check out is at 12pm. It's not even 10am yet and your staff already interrupted my sleep twice. Trying to get the room clean involves multiple phone calls. Once I left it to see how long it would take but at 6pm, I had to call since they never came during the day. Another time they cleaned, the cleaners said they ran out of towels so there would be someone who would deliver soon. I forgot about it until we went to have a shower and then it took almost an hour for the towels to arrive so we had to wait to use the bathroom as they took away the dirty towels so we didn't have anything to dry ourselves. Don't order room service. The food is very bad. I actually gagged on a drink they prepared. The TV is very old, they are still using cable technology. WiFi is patchy. Trying to get up and down the lift is a nightmare if you come at the wrong time as the line gets backed up all the way out into the street. My girlfriend was stopped by over eager security staff when she was trying to leave to buy some snacks as the room service meals were so bad even tho she had a room key and they would not let her up to the lobby on the 6th floor without me. Instead, I had to go down and pick her up from the ground floor where she was sitting in the corner like she was in trouble.

Sorry i forgot to take a picture inside my room.. but the room is pretty comfortable for 2 person, i booked the twin one. Also there's a refrigerator for store some food/drink, for the amenitites unfortunately there's no toothbrush & toothpaste. Drinks are provide by refill. Glad to stay here because there's so much food & restaurant in this area. I arrived in the morning and they said the room is still full so i can not check in early, but don't worry we still can store our luggage there. Overall i enjoy to stay at Lub D Makati ☺︎

Out of all the hotels we’ve stayed at, this one has the best customer service and the most welcoming staff. The location is good and accessible. This hotel also allow pets to stay. The staff also prepared complimentary cake and simple birthday design inside the room even though I did not request for it. Perfect go-to hotel for fur parents and fur babies who just want to enjoy quality time together. The breakfast inclusion is also delicious. We will rebook again!

I had a fair stay at the hotel. The location was convenient and easy to access, which made getting around quite simple. The staff were polite and accommodating, although there were times when service could have been a bit quicker.

Great location close to everything. They serve brrakfast and have a little shop open 24hrs. Very quiet and clean. Staff is super friendly. Make sure to bring cash for room deposit.