3-Star Hotels in Hangzhou

My brother had stayed at an atour in beijing before, that's why we decided on this chain. Unfortunately rooms don't look as displayed online - our first room was quite small, hence expensive for given price, we changed it as the room was quite loud facing the main street and realised there was some renovations going on in the building which we weren't informed about when given the room keys. Service was perfect, receptions and workers were attentive and trying to make our stay as pleasant as possible. We got a new room which was bigger and had a better cut, unfortunately the drainage smelled like pee and even pouring shampoo in and cleaning it with hot water didn't help. We didn't report it to the reception as we were too lazy and exhausted to change again or make a fuss. The amenities also look a bit on the lower end and don't fit to atour's reputation of being a premium brand. Though it offers nice breakfast and the location is just a 10mins walk away from hefang street and 10-15mins to west lake. Street itself where atour is located at offers a variety to eat and shop. Beside of the drainage and amenities, our experience was a bit dulled, given the price

A Truly Refreshing Stay at Vienna International Hotel (Fuyang Changkou) My recent stay at the Vienna International Hotel in Fuyang Changkou was an absolutely delightful experience from start to finish. As a frequent traveler, I have high expectations for comfort, service, and value, and this hotel exceeded them all. From the moment I walked in, I was impressed by the elegant and distinctively European lobby. The check-in process was swift and seamless, handled by the incredibly polite and professional front desk staff. They greeted me with genuine warmth and were very helpful in answering my questions about the local area. My room was a haven of comfort. It was impeccably clean, spacious, and thoughtfully designed. The signature Vienna aesthetic, with its classic touches and soothing color palette, created a very relaxing atmosphere. The bed was exceptionally comfortable – the mattress and pillows provided perfect support, ensuring I had two nights of deep, restful sleep. The room was well-equipped with modern amenities, including a strong and stable Wi-Fi connection, a flat-screen TV, and a powerful air conditioning system that allowed me to set the perfect room temperature. The ensuite bathroom was spotless, with excellent water pressure in the shower and a generous supply of hot water. While I didn't have time to explore all the hotel facilities, the overall environment was quiet and peaceful, which is crucial for a business traveler. The hotel's location in the Changkou area of Fuyang was convenient for my needs, offering a respite from the busier city center while still being accessible. What truly stood out, however, was the consistent high level of service. Every staff member I encountered, from the housekeeping team to the breakfast attendants, was courteous and attentive. In conclusion, my stay at the Vienna International Hotel (Fuyang Changkou) was outstanding. It offers exceptional value for money, combining top-notch comfort, impeccable cleanliness, and superb service. I would not hesitate to choose this hotel again on my next visit to the area and highly recommend it to both business and leisure travelers seeking a reliable and pleasant stay.

I had a very satisfying stay! The hotel environment was quiet and elegant, the room had great natural light and ventilation, and the cleanliness was impeccable. All the facilities were complete and worked well. The staff were gentle and thoughtful, providing meticulous service. The surrounding area has convenient transportation, and it offers excellent value for money. Highly recommended!

With such a good price with excellent location, I have no complaints. They have free snacks, drinks, grounded coffee, ice cream. The staffs are really friendly and helpful. The only thing to feedback is their manager 店长, her behaviour action is unprofessional - talk as if I owe her and she can even comment to her staffs infront of me after the customers left. Because of this, I give lower rate in the service. If a hotel that is not close to the attractions and manage by such manager, I can guarantee hotel wil close down one day. The staffs are more professional than her. Well done staffs!

I did a lot of research online and finally chose this one. It's really great! This time I took my parents and a one-and-a-half-year-old child on a parent-child trip. I looked for a long time and chose this loft room. It can be said to be perfect. The floor bed upstairs is very child-friendly. The room is very large and very suitable for family travel. It is no problem to accommodate three adults and one child. I like the fragrance. The smart toilet is clean and tidy. The safety factor is very high There is a street downstairs, but it is not noisy at all. It is quiet in the hustle and bustle. There are many coffee shops downstairs. It is very convenient to eat and drink. It is in Hefang Street. You can go shopping when you go out. It is very convenient to go to the Drum Tower. But if you want to visit West Lake, it is recommended to go in the morning. In the afternoon, you can't get a taxi and the driver refuses to take you (because it's not far to go back here) It is worth mentioning that the front desk guy is very enthusiastic and professional. It makes people feel like spring breeze. He gave a lot of help. His attitude is so good that it makes people wipe away the fatigue of the journey I have recommended it to my friends and I will stay in this hotel next time

The hotel facilities are complete, and there's free underground parking, which is very convenient. The room was clean, and there was plenty of bottled water provided. The young lady at the front desk was very enthusiastic and helped me with a late check-out. I had a very satisfying experience and would definitely choose this place again next time.

I mainly chose this hotel because it's pet-friendly, and there aren't many options in the city center. However, the facilities are really subpar. First, I have to give five stars to the two young men at the front desk; they were incredibly polite, patient, and enthusiastic. But seriously, the hardware is so disappointing. There are no solid walls, only wooden partitions, so there's no soundproofing. From midnight until late morning, I kept hearing a cat jumping around and meowing, either next door or from the ventilation shaft. The carpet outside had pet urine stains, making it impossible to sleep well. The hotel has no elevator, and you also have to use stairs to get outside. There's no free parking; it costs 60 per day, which is the hotel's 'partner' rate. Honestly, besides being 'pet-friendly' and having nice front desk staff, there's absolutely nothing else to praise. They really should focus on improving the facilities and cleanliness. The smell from the bathroom was noticeable, and staying here for one night was truly dreadful!

We were leaving in the afternoon and they kindly offered us a late check-out until 3 PM, which is something most other hotels don't do – they usually kick you out by 2 PM. It's a great policy! The hotel is also super close to the subway station, making it really convenient to get around. The room was clean and quiet, which was nice. It was easy to find and even had a good view from the window.

provides free transport to the airport, which was only 10mins away - very convenient for those looking for a place to crash before an early flight! the room floor felt sticky but luckily there were hotel room slippers. the room was huge with a huge vanity area + mirror with lights. super comfy bedding and duvet + projector but we couldnt watch anyth thanks to china’s network hahahah it would have been great if we could access n**f*** and d**n**+ 😅 o

Expectations needs to be set before booking this hotel to be fully satisfied with the stay. Pros: staff is nice,polite and helpful. They offer upgrade for more smaller room booking and arranged us to be on the same floor. My mom room was upgraded to an a lot bigger room with washing machine in the room, she was happy to be able to wash her clothes. The location is the main star of this hotel. It's right at the center of attraction , walking distance to west lake , malls, restaurant, and night market. The bed was alrighty for me, it's more towards the harder type which im ok with but the pillow is a little too soft. View from my room window is pretty nice as well. They have tour staff there when we check in. It would be good for people that do not have plan in advance as their price is quite cheap. But do make sure u research all the places that is stated before agreeing on the package. We misunderstood that the package includes tour to tea village, but it's actually some kinda tea center where we wasted an hour ish listening to ppl talking about tea and selling tea to us. Cons: the hotel is hard to find as it's not actually a stand alone hotel building, more like a Airbnb style kinda hotel where a few hotels is in the same building. No card is needed to access the lift so, we do not feel as safe because anyone can just enter our room floor. They uses passcode for the hotel room instead of card which the password was send by the receptionist to the tour staff (not sure if he is the hotel staff or not) phone. We do not feel safe knowing someone else has our room password in their phone 😅 there is not lock inside the room, so we felt anxious about ppl might open our door and come in anytime. Room and overall building is not the cleanest even though they do come and clean daily as it's a pretty old building. So in conclusion, if you book this place for it's location, then hotel is perfect and the price is reasonable for the prime location. But if you prefer clean and security it might not be the best options.