Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:€514
Posted on Mar 17, 2024
Guest User
Love the stay at Eiger! Hotel was opposite the train station and butler was at the train station to help us with the luggage without even us asking for help. Got a room with the mountain view and it’s so beautiful! Definitely recommended and would love to come back to this hotel if we were to be back at Mürren. Thanks Adrian for helping us w the luggages to the train station when we are going back as well!
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Price per night from:€328
Posted on Apr 16, 2026
Guest User
Every moment here was absolutely wonderful! They were very accommodating with my requests, all the staff were friendly, and the room was quiet, clean, and had an incredible view. The breakfast was also well-prepared, compact, and tasted excellent. It's close to the First cable car, there's a supermarket right in front, and it's not far to walk from Grindelwald station. If I go again, I wouldn't hesitate to choose this hotel. For all the Koreans traveling to Switzerland, if you go to Grindelwald, definitely try staying at this hotel!
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Price per night from:€140
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:€316
Posted on May 9, 2026|Double Room Forest View Without Balcony
Guest User
The hotel is located halfway up the mountain and offers a shuttle service, which I think is great as it saves me from dragging my luggage around.
They even offer a welcome glass of champagne upon check-in, which really enhanced the experience!
One thing to note is that the water pressure in the shower isn't very strong, so if you're looking for a really powerful shower, you might be a little disappointed. But overall, it's a great place to stay!
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Price per night from:€290
Posted on Oct 20, 2019
QIANIt’s about a 10-minute walk from the train station, which is not very far, but it’s a little tired if it rains with a suitcase. It takes only 2 minutes to walk to the First cable car station, which is very convenient. It is worth mentioning that if you choose to include dinner when booking the hotel, it is really super cost-effective ~ delicious and rich, every day I will seriously post menus everywhere, and I am responsible for saying that this is the level of Fine Dining, such a dinner Any restaurant should be above 120 francs per capita. The restaurant environment is also nothing to say, the service quality is very good ~ excellent experience, rich breakfast, worth the price, super recommended. They also gave home-made potato chips when they left. If it is not enough, it may be that the facilities in the room are average~ but it is very clean, the balcony is facing the mountain, beautiful!
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Price per night from:€439
Posted on Aug 22, 2024
Guest User
Absolutely stunning hotel! This place was nestled in such a gorgeous location! The view from the front of the hotel overseas lake Brienz. And the waterfall on the other side is a wonderful sight to explore. The hotel is historic, and due to that, they have some limitations on amenities. The rooms do not have centralized air. It was certainly not a deal breaker for us, but we did get warm during the day. The TV’s in the room were also small, and didn’t have access to the internet. Again, not a huge deal!
The staff was by far the most kind and helpful people we met during our trip to Switzerland! Absolutely incredible!
If you are visiting to see some Crash Landing On You sights, this hotel is almost perfectly in the middle of some major location. The landing dock is only 20 minutes away, and the panoramic bridge is about an hour. Though the drive to both locations was beautiful and well worth the time spent!
I would highly recommend this hotel, and certainly the restaurant! The food was spectacular and gave is that sense of royalty!
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Price per night from:€245
Posted on Jun 21, 2026|Signature Suite
petter62First, let's talk about the location. From Interlaken Ost station, turn right and walk straight for about 280 meters, and you'll arrive. Actually, you don't even need to exit the station; just walk to the end of the platform, and it's much closer. We discovered this later and always used that route – just make sure you know which platform to walk along directly, avoiding the underground passage.
Second, the hotel service was excellent, and the staff were very friendly. They gave a thorough introduction to the hotel and important notices, specifically mentioning not to put food waste in the bins. For self-catered food, there's a dedicated dining area (Pic 8) where they provide free plates and cutlery, which you just need to return to the bar counter after use. We had to book a suite because all other rooms were full. The room was quite spacious, with a small balcony offering a nice view of the mountains behind (Pics 1, 2). The bathroom had a massage bathtub with lavender and ice salt available, which was incredibly relaxing after a long day. Breakfast was served in the back garden, and the setting was lovely.
The only drawback was that the temperature hit 30 degrees Celsius during our first few days, and the room had no air conditioning. (Hotels with AC are rare there, which is understandable, but I still hope they'll improve this in the future, especially with global temperatures rising). After contacting the front desk, they provided a fan, which helped a lot. In the following days, the temperature dropped, and it was fine; after all, it gets cool in the mountains at night. The hotel's decor style truly resembles a vintage European hotel. Plus, there's a row of seats and tables outside the entrance, which is a great spot to sit and enjoy the street view in the evening. Directly opposite the hotel is the cable car station for the Harder Kulm viewpoint, and Hohematte Park is just a short walk away.
Third, directly across from the train station is a large Coop supermarket that has pretty much everything. As others have mentioned, the roasted chicken is indeed cheap and delicious, about 7 CHF for half a chicken. It closes at 7 PM, but there's also a smaller Coop supermarket inside the train station that closes at 9 PM. It has fewer varieties than the main one, but it still covers basic food needs, even if the selection isn't huge.
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Price per night from:€293
Posted on Mar 16, 2026|2-Room Comfort
Guest User
The hotel I stayed at this time was very comfortable, but what really impressed me was the breakfast. There was a wide variety of dishes, and everything was delicious, making me feel incredibly pampered first thing in the morning. Fresh ingredients were used, and the seasoning was just right – I couldn't help but overeat!
The dining area had a bright and clean atmosphere, and the staff were very attentive. Thanks to them, I was able to start my day in a great mood. You often see reviews mentioning 'hotels with delicious breakfast,' but this place truly lives up to that. It's a hotel I'd want to stay at again just to enjoy the breakfast. Very satisfied.
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Price per night from:€388