Hekou Hotels with Balcony

The hygiene, service, decor, software and hardware facilities, and toiletries were all excellent 👍. Plus, the free pick-up service was a nice touch. I think they've really put a lot of effort into doing things well. Now, about breakfast. There weren't many vegetable options to begin with, but this morning, I arrived at the restaurant at 9:15 AM and most of the stir-fries were already gone. A staff member walked by the congee section at least three times. I waited 30 minutes, and it was almost 10:00 AM, but no one refilled the dishes. At least when it comes to vegetables, they could offer more. I understand they might be trying to control costs and avoid waste if there aren't many guests, but it wouldn't hurt to add one or two more vegetable dishes, or at least proactively ask guests if they'd like more. I don't think that's unreasonable. I hope the hotel's business flourishes. Regarding breakfast, they could learn from some smaller, well-run B&Bs and chain hotels to improve in this area without causing waste. Since the hotel is ranked as a high-end establishment on various platforms, it should really live up to that name.

The hotel's exterior is beautiful, and the rooms are clean, tidy, and well-equipped. The front desk staff (specifically, the young lady) was warm and attentive. Breakfast offers a good variety, including rice noodles, regular noodles, fried eggs, and fruit. The chicken noodle soup (mǐxiàn) was particularly tasty. The restaurant next door serves delicious food at reasonable prices, and they even have dance and singing performances in the evenings. My only suggestion for improvement would be to enhance staff training to prevent incidents like someone entering the room with a key card without knocking first.

Location & Transportation: Located in the heart of the river mouth area, the hotel boasts excellent transportation access. Just a few minutes' walk from the bus stop, it's incredibly convenient for visiting local attractions and shopping districts. For those with a car, the hotel offers ample free parking, solving the parking problem. Room Facilities: The room layout is well-designed, spacious, and bright. The bedding is soft and comfortable, and the mattress has just the right amount of elasticity, allowing me to get a good rest after a busy day. The bathroom is clean and tidy, and the toiletries are of good quality. In addition, the room is equipped with a smart TV and high-speed Wi-Fi, meeting my needs for both work and entertainment. Service Quality: The hotel's service is first-class. From check-in to check-out, I felt the staff's enthusiasm and professionalism at every step. The front desk staff patiently answered all my questions and provided detailed travel advice. Dining: The rice noodle chef was too fierce. Value for Money: Considering the hotel's location, facilities, service, and price, I think the Muge Select Hotel offers excellent value for money. Compared to other hotels in the same price range, it performs excellently in all aspects, making it an ideal choice for business trips and leisure travel.

Clean and comfortable for its price. Good hot shower. Convenient location not far from the border with Vietnam and very short drive away from the main bus station. There are many shops, restaurants, big supermarket, park and a lovely river promenade all around the hotel. Excellent efficient staff. The young lady at the desk answered all my questions, helped with directions, transport and even explained to the taxi driver where to take me. For me as a foreigner just having arrived to a new country, that service alone deserves the highest rating. Thank you!