Hekou Hotels with Balcony

"The lady at the front desk was so warm, polite, and friendly! She gave us detailed information on nearby restaurants and how to best explore the attractions, which we really appreciated. The room itself was spacious, bright, and clean, and the bathroom had a great dry/wet separation. Overall, very satisfied!"

"Nice place to stay, a bit far from the border but inside the Main Street of hekou, with merchs and restaurants all around the place. The room is on the 4 floor and they just stairs. The internet is not so good due to the border problem, but the rest is perfect 👌"

"My favorite hotel on this trip is this one. The lobby is elegantly decorated. The parking lot at the door is very convenient. From check-in to check-out, every staff member made me feel at home. 1. The room is very clean and tidy with complete facilities. 24-hour hot water, free Wi-Fi, the room is also beautifully decorated, and the bed is very comfortable, allowing me to enjoy a good sleep. It is very convenient to call a taxi at the front desk. When I left, I bought a lot of Vietnamese specialties. The front desk lady helped to make an appoin**ent for the courier to mail it home. Hehe, it was very convenient. The service is really very good. When I left, I had too much luggage and missed my personal belongings. The hotel also called me and mailed it to me [tears burst into laughter], which is very heartwarming. I will continue to stay next time, and I recommend it with five stars. 2    In addition, the breakfast is rich, diverse and nutritious. Moreover, the service attitude of the restaurant is very good, the waiters are polite and courteous, and they can provide services to guests in a timely manner. 3. The guest rooms are friendly, the service is good, and the movements are quick. The cleaning is very timely, efficient, thoughtful, and very good. The staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests."

"The experience is very good and the price/performance ratio is acceptable. The only drawback is that there is no elevator, but the price is there. Overall, the hygiene and service are acceptable. . ."

"[Title]: Flowing light, enjoy the nobility - the four-star experience of Hekou Hotel [Text]: I had the honor to stay at Hekou Hotel a few days ago. Its four-star high-quality service and facilities left me with a deep and beautiful impression. The following is my detailed review of this accommodation experience. 1. Excellent geographical location and convenient transportation Hekou Hotel is located in a prosperous area of ​​the city, close to famous attractions and commercial centers, and has complete supporting facilities around it. Whether it is business travel or leisure travel, its superior geographical location can meet all kinds of needs. The public transportation network around the hotel is well-developed, and taxis and subway stations are close at hand, making travel easy and worry-free. 2. Elegant design, comfortable space When you step into the hotel lobby, you will be attracted by its elegant and atmospheric design style. The tall space, dazzling crystal chandeliers, and exquisite artistic decorations create a low-key and luxurious atmosphere. The guest rooms have a reasonable layout, warm colors, high-quality furniture, and ingenuity in details. The oversized floor-to-ceiling windows take in the beautiful scenery of the city, allowing people to enjoy tranquility and comfort while busy. The bedding is soft and comfortable, and the bathing facilities are advanced, ensuring a high-quality sleep and refreshing bathing experience during the stay. 3. Excellent service, feel at home The service team of Hekou Hotel is professional and enthusiastic. From booking to check-out, the whole process reflects the service concept of ”customer-oriented”. The front desk receptionist is extremely efficient, and the smiling service makes people feel more cordial; the room attendants are meticulous and meticulous in tidying up the room every day. In addition, 24-hour room service, luggage storage, travel consultation and other services are available, conveying intimacy and care all the time. It is particularly worth mentioning that the hotel's personalized service is a highlight, providing customized solutions for different customer needs, so that every guest can feel the unique and distinguished courtesy. 4. Gourmet Gathering, Taste Feast The restaurant in the hotel serves a variety of Chinese and Western delicacies, which are carefully prepared by experienced chefs, with good color, fragrance and taste, satisfying my picky taste buds. The breakfast is varied, fresh and nutritious, injecting sufficient vitality into the day's itinerary. The elegant dining environment and professional service team make every meal a pleasure. 5. Complete supporting facilities, one-stop leisure and entertainment Hekou Hotel is also equipped with a series of high-quality leisure facilities such as gymnasium, swimming pool, SPA center, etc. The well-equipped gymnasium meets my daily exercise needs, and the spacious swimming pool has clear water, which is a good place to cool off and relax. In addition, the hotel's SPA center provides a variety of soothing massage treatments, allowing me to completely relax and rejuvenate after a busy day. In summary, Hekou Hotel has successfully created an ideal place for business and leisure with its superior geographical location, elegant and comfortable environment, excellent service quality, rich dining options and complete leisure facilities. The four-star name is well deserved. Whether it is a short-term business trip or a leisure vacation, this is your best choice. I look forward to meeting Hekou Hotel again and continuing this glorious and distinguished journey."

"bed was clean and fresh, but AC didn't work, the power was gone the whole night, toilet flush didn't work. it was cheap though, so it was okay"

"The room was clean and the customer service was okay, but the facilities were not perfect. Only the large shower head worked, which was inconvenient for children to take a shower. The temperature was adjusted, but it suddenly turned cold while I was taking a shower. No matter how I adjusted it, it was either very cold or very hot."

"It is a commercial and residential building with local owners and other hotels. There are parking lots - 1, 4F, and 5F (cars go up by the elevator). Parking is free at the hotel, next to the entry and exit port. The room is in a water-style style. Since the water vapor cannot escape, there will be a musty smell when you first enter the door. It is okay to open the windows to let down the wind. Affected by water vapor, floors and wall panels were severely damaged. The electric water heater used has insufficient water pressure during peak water use periods. Overall, except for the outdated facilities, everything else is fine. I wanted to experience this style, so I stayed at this hotel. The picture is not of a twin room, but basically similar."