Providencia Hotels with Bars

This hotel is quite popular, so you have to book in advance. Ctrip also takes advantage of the popularity of this hotel. The price difference between morning and evening is quite large. The room is generally OK, but be careful on Fridays, Saturdays, and Sundays. There may be people having fun on the lower floors, making loud noises. The rooftop swimming pool is very small.

I missed the laundry service, but the manager kindly brought me breakfast later, and the other staff members were also very friendly. They even gave me chocolates on New Year's Eve 😋

Check-in was very good and quick. The quality of the breakfast wasn't great; for example, the fruit was hard. I liked that there was a water filter available in the reception area and on every floor. The pool is quite narrow, and as far as I know, towels aren't provided there. Finally, a small detail: we left before breakfast at 7:00 a.m., the official breakfast time, and they refused to put a couple of things on a plate for us, even though the buffet was already ready.

my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick. It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.

The hotel service was impeccable. All the staff were very nice and friendly, and the view was fantastic. However, the accommodations were undeniably old and worn. The shower was fixed, and the soundproofing wasn't great. The breakfast was also rather simple, consisting of only bread. Other than that, the location was excellent, as it was close to the airport.

This is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues. The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.

Old hotel. Some of the amenities need an updating. Rooms are spacious but acoustics is very bad. You can hear everything going on in the hallway, sometimes too early in the morning.

The room and hotel were very clean, and the Providencia neighborhood was a great place to stay. The hotel is close to the Metro, restaurants, and shopping, and it felt very safe. The staff were extremely helpful, and the WiFi were amazing. Also, the bed was super comfy.In the room there was an air conditioner that was old and huge and very loud. I couldnt sleep half the time and that is not what you expect from a $150 a night hotel. I will not be going back ever again.

The hotel is just simply good for rest after a long day Breakfast has nothing much to eat even it is a buffet Room has no phone cannot contact concierge but must travel down to the hall if u need them Bed quite soft and comfy for god sleep

The rooms seemed extremely small to me. It was difficult to move around, even within the room itself. There was no hairdryer in the bathroom. We had to request one at reception, and they ”lent” us one after we left a deposit. It's unheard of that you have to ask to borrow a hairdryer in a hotel. Also, in the booking instructions, we requested a room far from the elevator, but they put us right in front of it. I inquired about this as soon as I arrived, and they lied to me, saying we were far away. I pointed this out to them because, while I understand they might not have enough rooms, guests are bound to have a bad impression of the place if they lie about such unnecessary things. Furthermore, I don't think the staff did their job well. They should be more attentive. There was shouting in the hallway, and it was really difficult for us to get the rest we needed. The top bunk was very uncomfortable. There were three of us, and they only gave us two towels.