Providencia Hotels with Parking

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

This hotel is quite popular, so you have to book in advance. Ctrip also takes advantage of the popularity of this hotel. The price difference between morning and evening is quite large. The room is generally OK, but be careful on Fridays, Saturdays, and Sundays. There may be people having fun on the lower floors, making loud noises. The rooftop swimming pool is very small.

Stayed here for a short stay in Santiago. The hotel is modern, clean, and located directly next to Costanera Center mall which is very convenient for shopping and restaurants. The room was comfortable and quiet with a nice city view. Staff were friendly and helpful. The only small downside is that the drop-off area can be a little confusing when arriving by Uber or taxi because it’s connected to the mall. Overall a very pleasant stay and I would recommend it.

When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.

my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick. It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.

Amazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️

We like the hotel organized reception service only our room that the window was defected was wind, and the bed was paddled, but we didn't complain in the hotel our trip was well run, You have to ask box a lunch that hotel makes for VC to eat when you leave before breakfast.

The staff was very friendly, and the place was very clean and safe. However, there was no hair towel or coffee maker in the room. Everything else was a 7 out of 10.

Pro test, there is hot water, but it takes a minute or two, not robbed, it is safer in the rich area, the front desk can help with luggage, the facilities in the room are quite normal, the grilled cheese for breakfast is delicious

Nice and elegant hotel. Excellent location. Personnel is quite friendly (don Hugo at reception, for example). Rooms and climatization is excellent. I have recommended this hotel to several of my friends. One minor thing that I think should be improved: The cards system used to open the room's lock needs to be fixed. I had to go to reception several times to have them replaced or reprogrammed.