Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 27, 2023
Guest User
I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
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Price per night from:JPY 32,435
Posted on Dec 30, 2024
Guest User
This hotel is quite popular, so you have to book in advance. Ctrip also takes advantage of the popularity of this hotel. The price difference between morning and evening is quite large. The room is generally OK, but be careful on Fridays, Saturdays, and Sundays. There may be people having fun on the lower floors, making loud noises. The rooftop swimming pool is very small.
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Price per night from:JPY 21,211
Posted on Mar 7, 2026
Sprigatito
Stayed here for a short stay in Santiago. The hotel is modern, clean, and located directly next to Costanera Center mall which is very convenient for shopping and restaurants. The room was comfortable and quiet with a nice city view. Staff were friendly and helpful. The only small downside is that the drop-off area can be a little confusing when arriving by Uber or taxi because it’s connected to the mall. Overall a very pleasant stay and I would recommend it.
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Price per night from:JPY 18,168
Posted on Aug 7, 2022
AAYA
The best choice with perfect services. RQ Santa Magdalena Hotel was new and very comfortable hotel with so nice interior and exterior. It's so best location near of Mall Costanera Center and CBD. Very beautiful views. Also the hotel rooms with the kitchen, Including all kitchen equipments and accessories. Hotel's front desk was very kindly and warmly. My flight was in the morning early after my staying at the hotel. Front desk (Her name was Catalina) delivered my breakfast to my room previous day. Also she gave me very nice room with excellent views. The window was looking to the Sky Costanera Center, I'm so thankful for the hotel's front desk Catalina and her colleague who was a guy. I want to say them thank you so much again. See you soon in beautiful Santiago de Chile again 🇨🇱💕👍👍
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Price per night from:JPY 13,697
Posted on Dec 5, 2025
Linda28
When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.
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Price per night from:JPY 24,374
Posted on May 22, 2026
AlinaGLZNI'd really like to highlight the breakfast with its wide selection of dishes. Please note that breakfast on weekends starts later than on weekdays (check the exact time if this is crucial for you). The room was clean, with a great shower and a comfortable bed, plus a fantastic view from the window. There's a small pool on the ground floor and a lovely bar with affordable wine; we even caught a DJ set with great music!
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Price per night from:JPY 13,293
Posted on Jun 9, 2025
Marcelo
my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
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Price per night from:JPY 11,961
Posted on May 3, 2025
Anna
Amazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️
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Price per night from:JPY 14,529
Posted on Jun 28, 2025
Guest User
The staff was very friendly, and the place was very clean and safe. However, there was no hair towel or coffee maker in the room. Everything else was a 7 out of 10.
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Price per night from:JPY 11,153
Posted on Feb 14, 2025|Superior King Room
AFLModern hotel in excellent location in Providencia, within walking distance of Costanera mall and plenty of cafes and restaurants. Comfortable, clean and functional. The only con is that the mini fridge didn’t work, but other than that, all good
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Price per night from:JPY 12,603