Featured facilities: Executive Lounge, Public Bath, Restaurant
Amazing
3039 reviews
9.4/10
1 night
From €34
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9.5/10
Amazing
RRukawa1111The 39 sqm room with two queen-sized beds was perfect for our family of three. The facilities felt high-quality, but it's a shame the minibar was so small and there were no complimentary or even paid drinks in the fridge. The breakfast buffet restaurant was beautiful, and over our two-day stay, some main dishes were rotated. They even had soup curry and gluten-free bread, which was a first for me and a very thoughtful touch. Fresh mozzarella and homemade herb butter were also available. However, it was surprising that the restaurant didn't serve lunch or dinner; only the ground-floor lounge offered some simple meals. The hotel's facilities were also a bit limited, with no pool, hot spring, spa, or business center, just a small gym on the ground floor. Most of the guests seemed to be Westerners, suggesting it's primarily a leisure-focused resort.
HHuabajiangAn absolutely perfect experience! This hotel, built in 1934, is nearly a century old and exudes a profound sense of history with its distinctive Japanese-Western old money charm. The lobby and public areas are understated yet sophisticated, with exquisite attention to detail. The room was impeccably maintained and felt brand new, not at all dated. Even the bathroom facilities, like the drainage and ventilation, were modern and completely odor-free. The service throughout our stay was exceptional, showcasing traditional Japanese hospitality at every turn. We were incredibly lucky to be assigned a large Hollywood Twin room in the East Wing – a spacious 40 square meters, easily accommodating two 28-inch suitcases and two snowboards with plenty of room to spare. A delightful surprise at night was catching a glimpse of Sapporo Tower from our window. The twinkling tower lights paired with falling snowflakes created a truly romantic scene. The breakfast was excellent, easily on par with some of the best hotel breakfasts in Hokkaido, offering everything you could want. A special shout-out to the apple pie for dessert – it was absolutely delicious! Thank you for taking such good care of us during our stay. We hope to visit again someday!
GGuest UserThe hotel is short distance away from the major sightseeing spots at jozankei, but still walkable distance. That allows a tranquil and relaxing environment which you can truly enjoy the stay and immerse yourself into the nature. The resort is beautiful and room is super spacious. The buffet is wonderful. All the food are very fresh which make you feel very healthy. The onsen are nice. However, I found the temperature of outdoor bath too high. I feel recharged after the stay, both physically and mentally.
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
XxxxOSCAI stayed here for four nights during the Snow Festival.
The location is near the main street of Susukino and very convenient.
However, I found the hotel's operations lacking, as the reception was often unattended in the mornings.
The twin room was quite cramped for two people, making it difficult to pack and unpack.
With only three laundry machines (one of which was broken), the facilities felt insufficient for the size of the hotel.
While the breakfast had a good variety and didn't get boring, don't set your expectations too high for the 'signature' seafood bowls
Hotel near Susukino, Sapporo 97.1% of visitors choose this area
Price per night from:€32
8.9/10
Very Good
AAliciatadahWe only had 1 night to stay in this beautiful paradise 🥲🤍
It was the best stay of our 10 day trip in Japan and we would definitely be back to stay here again 🤍
Location: in the Jozankei Onsen town that’s about an hour + out of Sapporo. Honestly if you’re in a group, just book a cab out, it was about $80++ for 3 of us! Otherwise remember to book the Onsen bus shuttle early in advance 🥹
Area around Onsen is nothing much besides other Onsen houses, a small cafe and other smol tourist picture spots.
Back to the Ryokan: this was my first experience being in one and I’m so glad I chose this place! Mum and sister throughly enjoyed it as well, using our in room Onsen ( there’s 2!) and also the shared common Onsen with an outdoor facing the snow too ❄️☃️♨️
Service:The staff was extremely polite and efficient, seeing the reviews of them being rude was kinda uncalled for. They were nothing but kind and attentive. It is a very quiet and peaceful place , I understand the need for all guests to be maintain the atmosphere too.
Food: amazing, one of the best meals I’ve had in Japan so far ♥️ the pictures below speaks for itself 🥹 private dining room to enjoy the view too🏔️
Loved small touches too like the mikimoto soaps , Dyson hair dryers ( in the public Onsen) And the chopstick souvenirs 🥹
I can’t wait to come back here again with my partner 🤍
GGuest UserI had a wonderful stay at this hotel. The view from the room was absolutely beautiful, and the large window allowed us to enjoy the full scenery outside, which made the stay even more relaxing. The room also comes with a bathtub, which was a great bonus — perfect for soaking and unwinding after a long day. Overall, it was a very pleasant and comfortable experience. Nearby there are lawson, 7-11, family mart and big supermarket near our hotel. Opposite our hotel, there is a ramen shop that have very nice ramen and chicken karage.
But the only thing the train station is a bit far from the hotel.
MMaritChiongWe had an excellent stay at Sapporo Excel Hotel Tokyu! Very accesible location. Location is very near the city center, just a walking distance of about 17minutes from hotel to city center. Amenities are good. Rooms are clean. Only the television is not smart tv we cannot watch our favorite movies on netflix. Room is clean and spacious. Separate toilet and shower room. The ambience is great. Lawson is just a 2minute walk. The staffs are good and I like the girl in the souvenir shop she is very friendly. Their buffet breakfast is great and delicous. They also allow us to take out some pancakes specially when we are on our rush breakfast for our early tour. I would recommend this hotel to my friends and family.
SsweetknellneuFrom the moment you're greeted, to the front desk, and the overall architecture, everything exudes a sense of grandeur and luxury. It feels very upscale. The facilities are what you'd expect from a well-established star-rated hotel, and the location is absolutely prime, making it convenient to get anywhere. The night view from the upper floors is particularly beautiful. You can pretty much book this place without a second thought. Once again, I applaud my hotel-picking skills!