Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 17, 2026|Executive Sofa Twin (with Sofa Bed)
Guest User
Every time I visit USJ, I stay at this hotel. The executive triple room is very comfortable, and the location is excellent, making it easy to get to the park early. Plus, there's a hot spring bath, which is so relaxing after a day of fun. Overall, the hotel is great, but there are a few areas that could be improved. There are only five washing machines in the laundry room, which is completely insufficient for the number of guests. Also, the air conditioning in the hotel elevators and hallways isn't as strong as in the rooms, and the laundry room has no AC at all, making it incredibly hot.
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Price per night from:US$124
Posted on Oct 9, 2026|Corner Twin Room
Guest UserDuring our summer vacation trip, the hotel hosted a free summer festival every day with plenty of food and fun activities. I personally loved Hoshino's design and decor. The view from the room was amazing. I would definitely consider staying here again next time.
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Price per night from:US$112
Posted on Aug 30, 2026|Deluxe Twin Non-smoking
Guest UserThis hotel offers incredible value for money! It's conveniently located near a subway station, 7-Eleven, and FamilyMart, and close to Kuromon Market and Nipponbashi. The hotel is very clean, and they even offer luggage storage. I accidentally booked the wrong room type, and it was non-cancellable, so I just planned to make do. But surprisingly, the hotel upgraded me to a triple room! Japanese hotel rooms are generally small, but we were able to push the three beds together, leaving enough space to open a 26-inch and a 20-inch suitcase side by side. I would definitely choose to stay here again on my next trip.
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Price per night from:US$68
Posted on Jul 20, 2026|Premier King Room
AhwuWhat we found especially charming was that all the amenities were displayed in the lobby and were free for guests to take. They had everything you could possibly need—even face masks, which was a pleasant surprise. The atmosphere felt more like a modern student accommodation than a traditional hotel, which we really enjoyed. The staff were friendly, the rooftop bar was fantastic, and bike rentals were available. They also had a cafeteria-style common area with a coffee machine, microwaves, and water dispensers, making it the perfect place to enjoy food from the convenience store. Overall, it was a 10/10 stay, and we'd happily stay here again.
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Price per night from:US$66
Posted on Sep 21, 2026|Bed In Bed In Bunk In A Mixed Dormitory Room [with TV] (Mixed Gender)
THI DUY LEConvenient location—close to a supermarket, a street with plenty of places to eat, and numerous grocery stores and eateries. The staff are very kind, friendly, and eager to help guests. I really like this place and will definitely return next time I visit Osaka.
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Price per night from:US$16
Posted on Oct 8, 2026|Superior Room With 2 Single Beds And Washing Machine
Anonymous UserLocation is one of the best things about this hotel. It’s reasonably convenient and within walking distance from both Namba Station and Shinsaibashi Station. However, compared to my previous stay at another Tokyu Stay property, this hotel was quite disappointing in terms of facilities and room amenities. I was expecting a similar experience, but unlike other Tokyu Stay hotels, there were very few amenities provided. There was no coffee machine at lobby, and I also noticed there was no humidifier in the room, which would have been useful during a stay in Osaka. For the price, I expected a little more from the room facilities.
Another thing that stood out was the lighting. The walkways and corridors of the hotel were extremely dark, which made the overall atmosphere feel a little gloomy and less welcoming.
Overall: Convenient location, but the facilities and room amenities could definitely be improved.
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Price per night from:US$192
Posted on Oct 6, 2026|Standard Twin Room-Non-Smoking
andriushaaa3it was a really good location, room was quite dark and had a little like damp smell, also check in is all the way at 4 and they wont let u in earlier if your room is ready, they will make you pay to check in early. other than that all good
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Price per night from:US$61
Posted on Apr 15, 2026
Sherbunz
Loved our stay at toyoko inn! We chose a triple room for a comfortable 9 nights here. Staff were friendly and always check/notify us for room cleaning.
Daily free breakfast (until 9am) was a big plus for days with early itineraries as food options are limited to convenience stores in the morning. Everyday was Japanese style breakfast with some tweaks, which was always good and delicious.
Our nightly stop: Lawson & family mart are within 3 mins walk, both with smoking areas and a 7/11 abit further (the viral berry smoothie is available there)
Shower amenities (shampoo, conditioners, body gel) provided were great and lather well. Didn’t use the toothbrushes as we got our own. Razors are good. Toilet paper was very thin, very normal in Japan. Toilet bowl was a teeny small, with smart bidet.
Hot water and water pressure was very stable throughout our stay.
Daily towel changes and make up your bed. They only change the sheets every 4 nights.
Skincare sachets (face wash, toner, light moisturiser, make up cleansing oil) at the lobby was good quality, enjoyed the face wash (doesn’t strip your face dry). There’s also cotton buds packet individually per bud. Tea sachets.
Pyjamas (provided at the lobby) was a button up dress type, hairdryer works well, make up mirror on the desk.
Clothes rack on the wall was small so couldn’t hang much stuff. A bottle of clothes refresher spray was provided. There’s a small humidifier in our room, which was helpful as the air was dry in march.
I think the rooms are quite sound proof as we didn’t hear any noise.
The triple room was great. We could fully open up all our luggages!! 2 small cabin luggage on the luggage stands and another 2 x 28” check in luggages and a duffel. And still have space to move around. We had our nightly supper at the little sofa and coffee table, while we watch Netflix on the tv. There’s a microwave and a medium size fridge/freezer in the room too.
There is 2 air conditioners in the room, heat / cold mode available.
The downside was the beds are hard like other reviewers mentioned and the pillows don’t provide much support. But after the full day out and about, honestly you’d just fall asleep anyways.
Surprisingly the bed length was able to accommodate my 1.9m husband. He’s just happy to not have his feet dangle in the air lol.
There are 3 washers and 2 dryers available. Prepare some 100yen or change with the front desk. Laundry powder available for a small fee, iirc 30 yen. Washers are clean. Dryers run in 10min intervals and they dry well. We did our laundry very late at night twice, machines were available both times. Would suggest to bring a laundry bag along.
Free coffee machine 24/7 in the lobby, while you wait for laundry. Or grab a beverage or beer from the vending machines in the lobby.
We came during mid march so our daily walk to and fro Juso station was quite comfortable in the cool/cold weather, the distance didn’t bother us.
We are usually back at Juso station around 11pm-12am and there will be touts outside the west exit. I think they’re respectful towards couples as they didn’t approach us at all. Only when they spotted my husband standing alone outside while I was getting something in the convenience store.
I would say this location is better than the other toyoko inn that’s nearer to Juso station as that hotel is located at the end of the bar/club street. There’s more touts there and along the street towards the hotel, unless you choose a slightly further route.
Although this toyoko inn is further and has a few love hotels around it, we didn’t encounter a single tout during our 9 nights at this area. There are residential apartments around the hotel too, it was very peaceful at night.
Another downside is because Ubers are expensive late at night, we can’t stay late at the main Osaka areas to drink/party and have to leave around 11.30pm in order to catch the last few trains back to Juso. Upside is almost everyday I get to h
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Price per night from:US$38
Posted on Sep 17, 2026|Standard Double Room
Guest UserI booked a stay at Holiday Inn Osaka Namba through Trip.com, expecting the reliable standards and quality associated with the Holiday Inn brand. Unfortunately, the experience was deeply disappointing and fell far below expectations given the price paid.
Persistent Cigarette Smoke Odor: There was a strong smell of cigarette smoke inside the room throughout the stay, especially at night. As it is a central air conditioning/ventilation system, the smoke odor likely spread through the ducts/vents, which was terrible for health and comfort.
Run-down & Damaged Furniture: The furniture in the room was badly worn out, scuffed, and chipped around the desk and cabinet edges.
Poor Bed & Bedding Quality: The mattress sagged significantly when lying down, making it very uncomfortable to sleep. Furthermore, the duvet/cover was torn and separated, which is completely unacceptable for hygiene standards.
Unjustified Price: Considering the high room rate, the condition of the room felt like an old, neglected budget hotel rather than an international brand.
I am sharing photos as evidence. I hope the hotel management takes immediate action regarding their ventilation system, room maintenance, and bedding. I would not recommend staying here until proper refurbishments are made.
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Price per night from:US$61
Posted on Aug 23, 2026|Twin Room
Sean Chung S. Y.Top notch service and ideal locality. Staff are friendly, kind, helpful and attentive.
Special shootout to one staff by the name of Azu (bespectacled gentleman) who offered to upgrade the our room from the standard to the Universal room when he saw that I am sharing room with my physically challenged daughter.
When we entered the universal room, we were really touched because not only it's much bigger but the toilet are equipped with handles, bars and special chair in the shower. It was a godsend. Kudos to Via Inn and Mr Azu.
Via Inn would surely be our first choice the next time we visit Japan.
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Price per night from:US$73