Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 27, 2026|Premium Room
fei81Pro: The room itself was good. Clean and comfortable.
Cons: I also need to mention that i was travelling with medicine that needs to be in certain temperature. When i arrived, i asked them to put my ice gel in freezer. I mention this 3 times. Its supposed to be in freezer, not refrigerator. They still put my ice gel in refrigerator so the ice gel is not frozen when i need it. It seems nothing for you, but for someone who needs the medicine it is actually very important.
Another incident: i go down to receptions for tooth brush, receptions said they will send it to my room. I waited and nobody came. Then i called, the receptions told me to go to receptions again to pick the tooth brush because he found noone can send to the room. Then why didn’t he just gave it when i go to receptions the first time.
There is nothing wrong with your hotel but please train your receptions better.
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Price per night from:€198
Posted on Jul 8, 2026
KucchiIf you are a traveler who wants to enjoy city nightlife and looking for an accommodation to just go back to sleep after good drinking, this place is suitable. It’s in the middle of the city surrounded by nice restaurants and bars, and 1 minute walk from the metro station. However, we are not so interested in nightlife, rather liked visiting art galleries and historical sites, and wanted to come back to the hotel to relax. so this accommodation was a wrong choice. It’s old and dark, and the room was squashy. Saying this, the hotel staff did their best to accommodate our request. They brought a mini fridge for us to store some cold drinks (the outside was nearly 40 degrees 🥵) and brought a extra chair (the room only had one chair) and even brought a kettle when we said we’d like to have a cup of tea (the room only had a Nespresso machine with 2 capsules only even though our stay was 2 nights, and one regular size cup and one small espresso size cup). Anyway, the hotel did their best, but overall, it wasn’t worth paying AU$460 per night.
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Price per night from:€147
Posted on Jul 27, 2026|Executive Queen Room with Lounge Area
Guest UserGreat location, very close to Goya station. Most of Madrid's main attractions are just a few stops away.
We booked a family room, which was spacious and well-equipped. One day we had the 'do not disturb' sign on the door, so no room cleaning was done. In the evening, a staff member brought extra towels and toilet paper. The drinks and snacks in the mini-bar were complimentary. Overall, we were very satisfied!
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Price per night from:€209
Posted on Apr 24, 2026|Comfort Room
da vidLocated in a middle-class residential area, the surroundings are quite peaceful, yet the hotel boasts excellent transportation links. The subway is just a five-minute walk away, and there's a bus stop right outside the hotel. You can even walk to the palace or take a bus from the hotel entrance. There are several supermarkets conveniently located just a right turn from the hotel entrance. Every staff member at the hotel is incredibly warm and helpful. There was a previous review mentioning an elderly person in their seventies being asked to pay extra and then being kicked out; that's simply a Chinese elder trying to take advantage and then twisting the facts when it didn't work out. It's completely untrue and shouldn't be believed. It's truly irresponsible that Trip.com would publish such a review along with photos showing people's faces.
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Price per night from:€167
Posted on Jan 6, 2026|Classic King Room
JaniceEverything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions.
However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration.
If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any.
Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.
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Price per night from:€278
Posted on Jan 11, 2026|Twin Room
Quoc123Good hotel room, very nice morning buffet with lots of different dishes. Hotel's restaurant at late night also serves pretty fancy food. Also, I really loved the free water and drink dispenser there. Got myself lots of free hot milk and fruit flavor water there. Would really recommend this place!
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Price per night from:€102
Posted on Feb 9, 2025
Guest User
The hotel was very comfortable and very comfortable. The only thing that for the price you pay was waiting a little more in the room (the dust had not passed in several days and I am allergic, the bed header was unspoken, there was some walls shaved, there was only one night mel and was damaged). A positive point was that there was a diffuser for the dryer, that is almost a miracle.
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Price per night from:€193
Posted on Apr 10, 2026
okpc99
The industrial-style decor was as basic as it gets, which was fine since I only needed to sleep for five hours before catching my flight. There was no view from the window, it was completely blocked. It's a convenient ten-minute drive to the airport, and there's also a shuttle bus available.
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Price per night from:€72
Posted on Feb 21, 2026|Standard, Guest Room, 2 Twin
ApplegeIt took less than half an hour to get to the hotel by taxi from the airport. The hotel is conveniently located near bus stops and a subway station, both within a 3-minute walk. While there aren't many dining options directly around the hotel, the subway provides easy access to all the major attractions and a wider variety of restaurants in the city center. The hotel breakfast is quite European, mainly consisting of various breads with no hot food options.
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Price per night from:€114
Posted on Jul 10, 2025|Bed In 8-bed FEMALE Shared Dorm
SwaterfieldI was in a shared female dorm. Nice bed and location. A towel was provided but be prepared for a cold water shower. No real kitchen to speak of. Just a small iced over fridge and microwave. It’s in a nice location and easy to walk to all the hot spots.
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Price per night from:€20