Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 22, 2026|Water Bay Double room
Guest UserAs with the other reviews, the service here is amazing. You have the option to have your breakfast delivered to your room. During check-in, the staff will personally bring you to your room. If you arrived early or plan to leave sun moon lake much later after check out, you can leave your bags or luggage to the staff to keep. Staff here also offers tickets to the ferry, bicycle rental, cable car and other services available. The only con is that there is no lakeview, but everything else is very accessible. Bus station, Ferry station, 7-11 and restaurants are just a few minutes walk from the hotel. As for the room itself, the toilet is equipped with bidet. There's also some snacks and teabags for you. Electric mosquito repellent is also available if there's a need to, but I did not encounter any bugs in the room. Room is also modernly designed and most importantly, clean and bugs-free! Bed is of soft and comfortable type. I nearly dozed off while lying on bed. Wifi's strong as well. Would highly recommend to others who plans to visit sun moon lake. This hotel has almost everything you need, convenience, amazing service, and good food.
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Price per night from:US$85
Posted on Apr 19, 2026|Deluxe Japanese Style Duo View Room
Reece JamesThis is our first time staying in a high class hotel.
It certainly felt luxurious, wonderful rooms and excellent service. The attentivness of the staff was fantastic and the buffet in the Crimson Restaurant for both breakfast and dinner was fantastic many many options all of which were high quality, fresh and tasty!
The gym for a luxurious hotel was a let down, incredibly basic, but that is my only complaint.
The onson baths were magnificent, the naked hot spring onson on site was nice,
The views from every room as far as I cab tell are amazing the lake is and landscape is breathtaking and the hotel is cleverly designed to maximise this and the viewing of the landscapes.
We stayed in a japanese based room with tatami floors and futon beds.
The lake view rooms are significantly nicer and upon reflection I wish I had booked that one, but the japanese rooms was still a great experience and very comfortable.
If we were to return to sunmoon we would gladly stay here again.
The real highlights are the staff, the landscape/views and the buffet.
All make for an unforgettable stay.
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Price per night from:US$336
Posted on Jun 5, 2026
喜歡高質旅遊的人I highly recommend this guesthouse; it's a must-stay to truly enjoy your trip. We, a group of three, stayed in a loft room, which was pristine, well-equipped, and impeccably clean. The showerhead alone was fantastic, and the wet/dry separation in the bathroom meant even four people wouldn't have to queue. The guesthouse comprises multiple buildings scattered around, requiring some stair climbing, giving it a bit of a dormitory feel. So, it might be challenging for those with mobility issues. The room rate is very reasonable; a 4-person room for one night was HKD554, including a buffet breakfast. If you're not an active person and prefer to relax indoors and enjoy some quiet, this place is absolutely worth it!
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Price per night from:US$36
Posted on Aug 9, 2026|Elegant Double Room
Anonymous User
Great! The room had a lovely woody scent. The owner was super enthusiastic, but not in an annoying way (which is a relief for introverts like me!). He was genuinely caring and attentive to the guests. The late-night snack was awesome, and breakfast was delicious too. And the cats at the entrance were absolutely adorable!
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Price per night from:US$73
Posted on Jun 3, 2026
Guest UserI recently stayed at this hotel, and while the view from the room was admittedly wonderful, it was completely overshadowed by a horrific experience. The bed was heavily infested with bed bugs.
I woke up with severe bites all over my legs, which has completely ruined the rest of my travels. Dealing with the intense discomfort, itching, and the anxiety of potentially carrying them to my next destination (Kaohsiung) has been incredibly stressful and unpleasant.
A nice view does not make up for a lack of basic hygiene and safety. Management needs to take immediate action, deeply treat these rooms, and take guest health seriously. I cannot recommend staying here until this severe issue is completely resolved.
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Price per night from:US$103
Posted on Mar 11, 2026
嗚哇哇嗚哇
You can rent bicycles right downstairs at the B&B. There are also convenience stores and street vendors nearby, so the location is pretty great. It takes about an hour to bike around the lake to Ita Thao on the other side. It was a lot of fun, I really loved it, and I'll definitely come back next time!
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Price per night from:US$60
Posted on May 5, 2026
Satomi Kato
I fully enjoyed my stay at Sun Moon Lake Hotel in terms of their hospitality and beautiful & peaceful location.
They have supported me to get to one of the old tea farm which needs special transportation arrangement by arranging a very attentive and helpful driver.
They are located at a peaceful quintet location which is about 15 min walk from Suishe visitor centre also nearby secret small water area where fireflies appears at night of spring season.
They have a free bicycle service too so I could also fully enjoy both cycling and morning walk to see sunrise at a quiet wooden boardwalk.
I would like to come back at the next firefly season.
Thanks again for the wonderful stay.
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Price per night from:US$110
Posted on Jan 14, 2026
LHKOH
We had a great stay! The host was incredibly helpful and friendly, providing excellent recommendations for local attractions and even helping us secure discounted tickets. The room was clean and offered a beautiful view. A highlight was the breakfast—simple yet delicious. To top it off, the host kindly arranged for staff to drop us off at the Shuishe main bus station. Truly thoughtful service!
老板非常热情友好,不仅细心为我们介绍当地景点,还帮我们代订了优惠门票,非常方便。房间整洁干净,窗外的景观也很棒。最赞的是这里的早餐,简单却非常美味。离开时,老板还贴心地安排员工开车送我们到水社码头客运站,真的非常感谢
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Price per night from:US$53
Posted on May 7, 2026
Guest UserThis place offers great value for money due to its price and location which near to convenient store and bus stop, but keep in mind that you need to climb quite a few stairs, but it's acceptable considering the price
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Price per night from:US$55
Posted on Jul 28, 2025
貞慧真
This cabin can accommodate 7 people, but there were five of us. The bed was quite firm, which I actually preferred, as I'm usually a very light sleeper and particular about beds, often not falling asleep until 4 AM.
Breakfast was consistent: two slices of toast, a small salad with two slices of ham, and an egg. I really liked the wide selection of drinks available, including multigrain cereal, milk tea, black coffee, and juice.
The owner is a young man. The dogs and cats are adorable, and you can pet them, but remember to wash your hands afterwards.
The road leading up to the cabin was very winding and a bit challenging to navigate (especially on a scooter/bike). However, the cabin itself was very comfortable. The water pressure was excellent, and the water was very hot. We did encounter occasional bugs, which didn't bother me, but the kids were quite scared – though they were mostly just geckos, flies, and ants. The mountain views were beautiful.
Unfortunately, we didn't get to see any stars or the sunrise during our stay. All in all, it's a great place to stay, and the mountain air is incredibly fresh!
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Price per night from:US$44