New Hotels in Hue

"The staff is very friendly, especially a young female staff at the front desk who will be very patient to help guests solve some local problems. As a guest, I feel warmly treated. The room is very clean. The service of the hotel staff is very active and effective. For example, I didn‘t bring a power converter. The staff was very active in helping me solve this problem. I will visit this hotel again next time."

"The hotel has a central location, walkable to the imperial palace and the nightlife/ walking street. The pool is very nice and well serviced. Same as the gym. I had a nice massage in the spa as well. The breakfast has a lot of fresh choices and the staff is very welcoming everywhere. One downside is the insulation of the windows which let a lot of road noise in. Also the rooms advertising riverviews have only side view on the river and are not really facing it as could be imagined. Not really worth it."

"The hotel is newly opened so everything is very new. The service is very enthusiastic and friendly from the owner to the staff. Indochine design style is eye-catching. Everyone should experience it!"

"Amazing hotels with the best service from staff. The nicest hotel in the middle of Hue City. The room and the hotel overall were very clean. The breakfast was very interesting and yummy. Love it!"

"The hotel has only been open for a week, so you have to be patient. I think a few things need improvement: - No safe - The toilet in the shower is a bit awkward 🤔 - Roosters under the window - Breakfast is almost very good, but with this heat, they need to have ways to keep things cold before guests serve themselves, otherwise it could be dangerous. I ate everything, and it was very good and fresh. - A trash can in the room would be essential because having to go to the bathroom in the shower every time to throw something away is a real pain 😂 Anyway, the whole team is very young, and I think they'll do well 🤙😎"

"Khách sạn trang bị thiết bị đầy đủ và rất mới. Bố trí phòng tốt nên mặc dù diện tích nhỏ nên phòng vẫn không quá chật. Điểm cộng lớn nhất là nhân viên rất dễ thương và nhiệt tình. Vị trí cũng rất tốt gần chợ Đông Ba và sông Hương. Có thể qua kinh thành rất nhanh. Vị trí mặt tiền đường dễ tìm. Có đầy đủ phòng gym và bar. Phòng thiết kế mở với kính lớn tuy nhiên view phòng ngủ và phòng tắm lại trực diện với khách sạn kế bên nên rất thiếu riêng tư. Đồ ăn sáng đầy đủ các món âu á tuy nhiên không quá xuất sắc. Điểm yếu lớn nhất là giường kích thước nhỏ dài tầm 2m nên có thể quá ngắn so với một số người. Bể bơi cũng nhỏ đủ ngâm mình. Overall thì trải nghiệm ở đây tốt. Recommend mọi người book với giá hợp lý."

"This is my first time staying in this style of accommodation, but the room was very clean and well-equipped with furniture, a kitchen, a washing machine, and a dryer. It was located on the first floor of the building and was open late into the night. The high floor offered a great view, making for a comfortable stay. There's a convenience store open late on the first floor of the building, and an Aeon Mall nearby, making it an excellent base for long-term stays (work or sightseeing). However, the security staff's attitude was extremely poor. Their attitude was completely different from the security staff I've encountered in Vietnam at coffee shops, restaurants, supermarkets, and all the service businesses I've visited by motorbike. Security staff at other accommodations are incredibly kind and helpful, but the security here is terrible, and none of them are friendly. It's managed by a terrible security company. They seemed to be saying, ”I work for a high-end building in the Hue network, so I'm different from other security staff!” Especially in Vietnam, many people who work in such environments tend to be arrogant. It was my first time visiting the place, and I didn't know where to park my motorcycle. Security was watching me, but they didn't say anything. After I parked, they told me I couldn't park there and that I should find an empty spot myself? ??? So, I didn't know where to park, and when I changed my parking spot, they said I couldn't park there because there was a rope barrier? ??? There weren't any ”no parking” signs, and it's impossible for someone unfamiliar with the area to know! Normally, when someone is in trouble, you help them. They should say, ”You can't park here, so I'll guide you to a designated parking area. Please park there.” That's the proper way to interact with people. It seems like most people don't understand that a person's character is only judged after they can do that. The next night, when I was parking in the underground parking lot, there was security by the gate, but they didn't offer any guidance. While I was waiting for the gate to open, they just sat there, beckoning me without saying anything? ??? This parking lot is monitored by cameras, so they should just tell me to park my motorcycle on the left! !! Furthermore, if there's a parking fee involved, it's common sense to treat customers with courtesy. The security company's training is completely inadequate. I saw four security guards over two days, and all four had the same terrible attitude, showing a complete lack of training. One of them, the security guard at the entrance to the building lobby, was sitting in his chair, laughing loudly to someone on his cell phone, completely absorbed in the conversation. I couldn't help but think, ”Is talking loudly on your cell phone during work hours your top priority?!” I think it would be best to file a complaint with the security company and demand that they provide guidance and training on their service."

"The hôtel is fine and good situated and calm, the room was clean and we sleeped very well, also the room is big. The owner was great, I recommand"

"Excellent hotel. The room was clean and silent. The staff was very helpful."