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9.1/10
Great
GGuest User2 hotels share 1 cramp breakfast room.found 1 3-inch screw by my bed and the kitchen wall is kind of under finish. Staffs in breakfast room is quick in weekday but only half the staffs are available in weekend.
Front desk ladys don't like to simile , so will try my rusty French next time.
Try to ask front desk for direction heading to VIA train station and she only know how to take Uber .
Hardware is fine but soft skill sets of the hotel may need to be reviewed.
Hotel near Downtown Montreal, Montreal 78.6% of visitors choose this area
Price per night from:THB 3,355
9.0/10
Great
XxinxixiWe were very pleased with the room, especially having a small kitchen which was super convenient. However, I don't understand why our room wasn't cleaned on the second day when we stayed for two nights. The location here is very convenient; we walked to all the attractions. Chinatown is right next door, which satisfied our Chinese food cravings.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
Hotel near Downtown Montreal, Montreal 78.6% of visitors choose this area
Price per night from:THB 4,736
8.9/10
Very Good
GGuest UserMy experience was awful. The first night a false alarm went off in the entire hotel at 4:45am. The next day we came back to our room and the room service was not done. Lastly, since the hotel was going through renovations, our last night at the hotel was horrible since the day before the AC units on our floor were turned off cause of the same renovations previously stated. In summary, an awful experience especially for how expensive the hotel was. The only good thing was the location but will never stay at this Embassy Suites again
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
Hotel near Downtown Montreal, Montreal 78.6% of visitors choose this area
Price per night from:THB 8,401
8.5/10
Very Good
XxoolisaThe good: location is really unbeatable. It’s close to the old city, and the 747 airport bus stops right across. Train stations and bus terminals are walking distance too. The staff is friendly and helpful, I got to check in a bit early. The rooms were big and had beautiful views - I loved watching the sunset.
However, I checked out early and couldn’t bare staying here one more night. It wasn’t that the room was cleaned poorly- that could have been fixed more easily. Instead, you could see the result of negligence over a period of time. The floor was so dirty I washed my feet before going to bed and putting on socks. There were particles of dust or something on the left side of my bed, under the covers - I noticed after getting a skin reaction. And the section of the bed where the sheets were tucked in was dirty, leaving dust and hair on the sides of the sheets. Some surfaces inside the bathroom weren’t cleaned well. Basically if you look closely anywhere there’s dust and dirt.
This is the first time I’ve written a negative review on any hotel, but I think the issues were seriously enough that they’re worth raising.
Hotel near Downtown Montreal, Montreal 78.6% of visitors choose this area
Price per night from:THB 2,857
8.5/10
Very Good
Bbobodoglocation is ok, price is acceptable, sanitation is ok, facility is ok, service is ok.
generally this is an old school fashion hotel with required quality. two things that are not so satisfied during this journey.
One is although the location is convenient, the surrounding environment is not that good. the hotel is low rise building, and there is a open park nearby. you can here some people grouping and noising at midnight occasionally, i think they rejoice with weeds. also when you walk outside street, the air is full of **** smell.
the second thing is the problem with fire arm in my room on one afternoon, which is loud and harming my ear.
MMarley KThis hotel is a little gem in a super area of downtown Montreal. The room was spotless and the bed was very comfortable, with high-quality sheets and a good selection of comfortable pillows. A kitchenette made it very easy to pick up salads or snacks to refrigerate or reheat leftovers from a restaurant the night before. Breakfast is included and there’s a good selection of fruit, boiled eggs, smoked salmon, deli meats and yogurt. Cereals as well. While there were scrambled eggs, I tried them twice but not cooked to my taste. Having said that, there were fresh pastries and bagels, so a bagel with cream cheese and smoked salmon with some fruit served very well.
This hotel is very walkable to Notre Dame, Place des Arts and several theatres and museums. Lots of great restaurants to suit anyone’s tastes. The subway is literally a 3-minute walk and in 10 minutes, you can be at the Jean Talon Market, which has a plethora of foods and drinks to suit anyone’s taste palate.
I’d highly recommend Hotel and Spa Carre St. Denis and will definitely be back next time I visit Montreal.
GGuest UserThe staff were friendly and helpful. I had a strange experience in which a random girl ran into my elevator, talked to me rapidly in French and ran out. Maybe that’s because the location is downtown. But it was an easy walk to sightseeing spots. I was only staying overnight before the next plane, but I went to Chinatown and the pier, and even rode the Ferris wheel in the short time I had.
GGuest UserWe had a wonderful stay! Location is great, the apartment is super clean, super easy check in process and Rachid was so accommodating and kind during our stay. Highly recommend!