Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
332 reviews
9.7/10
1 night
From VND 3,483,821
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9.5/10
Amazing
WwindnedvedThe quality of breakfast is up to standard. When I first checked in, there was a long queue at 14:00 for security check. The front desk said that the visa would be issued to Kai only when I left the hotel, so it was easy to miss it when I left the hotel. The location is very comfortable. It's a nice place to take a walk along the river in the garden behind.
QQuandichenghouThe efficiency was really low, and communication was difficult.
We were three people staying. The description said there was a 1.8m bed and a 1.2m sofa bed, but there wasn't one. I went to the front desk at 5:00 AM to explain the situation and they asked for one, but it still hadn't been added by 9:00 AM. I called guest services and they gave me a quilt and pillow to sleep on the floor.
The second floor we were assigned had no privacy, and the street noise was so loud that I couldn't sleep.
GGuest UserThe hotel is in a fantastic downtown location, super close to the subway. Our room was really spacious, comfy, and sparkling clean. The bathroom was quite roomy, though the shower stall itself was a tad small. My only real complaint is that the fridge was broken – my ice cream melted! Also, the closet door was a bit saggy and scraped the floor, making it hard to open and close. On the bright side, breakfast was plentiful and varied, and I loved the Chinese signs; that was a nice touch.
ЭЭлечкаI had a wonderful time! Celebrated my birthday 🥳
They gave me a delicate piece of cake as a compliment. I loved it ☺️ and the amount of Italian brut I consumed at breakfast… created a magical atmosphere))
I especially loved the music playing during breakfast. Retro melodies from childhood… nostalgia.
Thank you 🙏🏻
The view from the room overlooking the city. Beautiful! The only downside is that Moscow was buzzing until 6am. It's true, Moscow doesn't sleep at night. Like the mafia 🤭
2206293****The location is quite good, right next to the subway station, making it convenient for getting around. The Ministry of Foreign Affairs building is right next door, and it's also close to the river. There are plenty of restaurants and supermarkets nearby, which is very convenient. The room is a bit small, but the cleanliness is decent. There's a full-length mirror and a dressing table. The only downside is that there's nowhere to hang laundry, and there's no place to put clothes in the bathroom. There's a water dispenser near the elevator with hot water, which is very convenient.
GGVM_CMHThis apartment is right next to the subway station in a bustling downtown area—a fantastic location! The building appears to be an older structure, but it's very clean. The floors and walls are stone, and the interior uses natural wood partitions, creating a refreshing and comfortable atmosphere! The ceilings are extremely high, making it very comfortable to stay in. However, the amenities provided are quite poor. There's only a family-sized bottle of shower gel and shampoo, and no slippers. The paper towels are very cheap, and it seems you have to ask for facial tissues. Overall, it's just average, but considering the location and relatively low price, it's still worth recommending!
GGuest UserHello to the esteemed management of Novotel Moscow, I am guest Saja Al-Mutawa. I would like to inform you of my extreme dissatisfaction with the receptionist Varvara's treatment of me upon check-in. My reservation was from 6/18/2025 to 6/22/2025, two rooms for four people, reservation number (). The full amount of the stay was paid via Trip.com. My flight was delayed, so my check-in was delayed that day. This was a delay from the airline, and I bear no responsibility for it. I arrived on 6/19/2025. I contacted the reception before that, and informed them that I would be delayed about four times, and the employee told me that it was fine as long as the reservation was paid. I also contacted the Trip.com app, but upon arrival at the hotel, I was told that the reservation had been canceled!! How I contacted you several times and each time I was told that my flight was delayed and my reservation was paid for. After many attempts that lasted for hours and I explained my situation that I was with an elderly person with cancer who was receiving chemotherapy and was very tired, our passports were taken and we were given rooms. I am very upset with this unprofessional treatment and will not give the hotel a good rating despite my great satisfaction with the place and rooms.
MM282365****A perfect stay! The location is absolutely fantastic, just a 5-minute walk to the subway, making it easy to get to Independence Avenue and Victory Square. There are plenty of convenience stores and local cafes nearby, so you'll never worry about grabbing snacks or breakfast.
The hostel is incredibly clean. The bed linens are changed for every guest, and each bunk has a charging port and a blackout curtain. The shared bathrooms have plenty of hot water, and the cleaning staff tidies up daily, so there are absolutely no unpleasant odors.
The front desk staff are super thoughtful and speak excellent English. They even offer local travel tips, and the free luggage storage is a real lifesaver. The communal kitchen is fully equipped, so you can cook your own meals and save on travel costs. In the evenings, chatting with backpackers from all over the world in the common area creates a wonderful atmosphere.
The value for money is outstanding. If you're traveling to Belarus, this place is a no-brainer. I'll definitely choose this hostel again next time I'm in Minsk!
GGuest UserOur room was on the 27th floor, facing the city, with a distant view of Moscow's city center. My partner absolutely loved it! The hotel was much better than we expected, and the price was excellent – really good value for money. I was a bit worried about outdated facilities after reading some reviews, but everything was actually fine. It's clean, and for just over 300 rubles a night in Moscow, what more could you ask for? This is a 4-star hotel, and the room was well-equipped. The only minor issues were a slight smell from the drain and noisy neighbors who started making a racket around 5 or 6 in the morning. Otherwise, we were very satisfied. We stayed for five nights. There's a 'Green Supermarket' nearby, which was convenient for daily shopping and our favorite grocery store. Izmaylovsky Market (Antiques Market) is right next door, so we could pop back to the hotel to rest when we got tired of browsing. Getting to Red Square is super easy – just take Metro Line 3 directly, no transfers needed. The metro station is about a five or six-minute walk away. If I ever come back to Moscow, I'd definitely stay here again.
GGuest UserFacilities: This is a well-established hotel. While it offers all the essential amenities, its style and decor definitely show their age.
Cleanliness: The hygiene conditions were excellent, and daily housekeeping was very thorough.
Location: Situated very centrally in Moscow, it boasts convenient transportation and lovely views. The only slight drawback is the occasional noise from motorcycles roaring past outside the window, but I understand this is often unavoidable in such a prime location.
Service: My interaction with the service staff was limited due to a language barrier and not having opted for breakfast, so I can't comment extensively on their service quality.