Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 11, 2026
INTAN HASLINDADAVIS
I had a very disappointing experience with this hotel. I had clearly booked and fully paid for a Suite room in advance through Trip, but upon arrival, the staff gave me a small room. They initially claimed that their system did not show my Suite booking and even said that I had not made any payment, which was very frustrating since I had already paid in full before my arrival.
After some discussion, they finally confirmed that my payment was received. However, I was too tired to continue arguing about the suite room, so I ended up staying in the smaller room.
What made things worse, I had already tried to contact the hotel one month before my arrival via Telegram and email to confirm my booking, but I never received any response.
The only positive point is that the staff were personally kind and still helped me carry my suitcase upstairs, since there is no lift in the hotel.
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Price per night from:£28
Posted on Oct 5, 2026|Superior Atrium View King Room
Insung2025【Probably the most comprehensive review】Before booking, I compared several hotels and ultimately chose this one based on past reviews. I was very satisfied with my stay:
1. The location is excellent. Whether walking to Red Square or taking the subway, both are within a 15-minute walk.
2. The surrounding environment is beautiful, with upscale and mid-range restaurants nearby. You can find a good restaurant within a 5-minute walk. We ate at a place called Mamie, which was very good; you need reservations if you go late.
3. The hotel itself is clean and tidy. If previous reviews mentioned any unhygienic issues, they must have been extreme isolated cases. Our rooms were all very clean. For three people, they provide an extra folding bed for the child.
4. The front desk staff are friendly and welcoming to Chinese tourists. Their English service is clear with a moderate pace. We arrived around 11 AM, which was before check-in time, but they still gave us a room to store our luggage, and then opened another room for us at 2 PM.
5. Express checkout was a breeze. They only asked if we had used anything from the minibar, and once we said no, the checkout was successfully completed.
6. Some reviews mentioned that it's often noisy due to events, and there was indeed an event during our stay, but it was only in the afternoon. The evenings were very quiet and didn't disturb our sleep.
Here are a few small suggestions, just to better align with Chinese tourist habits:
1. The hotel offers daily cleaning service, but they don't seem to replace disposable slippers automatically. If you ask the cleaning lady, she will provide them for free.
2. The breakfast at the restaurant isn't particularly lavish. I've been to Russia three times, and the breakfast here is probably average, but the ingredients are excellent and the service is great. I just felt the variety wasn't extensive.
3. The water temperature in the SPA on the basement floor was surprisingly cold, and there weren't many other services. My child was really looking forward to swimming and soaking, but after changing clothes, we had to leave disappointed. Perhaps we went too early, around 10 AM.
Overall, I highly recommend it. If I have another chance to visit Moscow, I would be willing to stay here again. Maybe they can even give me VIP status, haha!
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Price per night from:£65
Posted on Jul 27, 2026|Standard Room
Guest UserI had a wonderful stay at Holiday Inn Sokolniki. The hotel staff were incredibly friendly, professional, and always willing to help.
One thing I really appreciated was that the hotel stored our luggage free of charge for a few days while we traveled to St. Petersburg. This made our trip much more convenient and gave us peace of mind. During our stay, whenever we called the front desk to request additional bottles of drinking water, they delivered them to our room promptly. Their quick response and excellent service were truly impressive.
The location is one of the hotel’s biggest advantages. It is conveniently located right in front of Sokolniki Metro Station, making it easy to travel around Moscow. Directly opposite the hotel, you’ll find a supermarket, a shopping complex, a bank, and a money changer, which is very convenient for travelers.
There are also plenty of great dining options within walking distance, including Teremok, McDonald’s, Twin Brothers, and many other local restaurants. Everything you need is just a few steps away.
I highly recommend Holiday Inn Sokolniki to anyone visiting Moscow. With its excellent location, outstanding service, and thoughtful hospitality, it offers great value and is a fantastic place to stay.
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Price per night from:£40
Posted on Aug 12, 2026|Standard Double Room
Guest UserThis is a very retro hotel, and our room was on the 4th floor. There's a small split-level staircase in the hallway. The environment is elegant, with floral arrangements, and the tiled areas without carpet were very clean. I booked a king room without breakfast because I usually don't wake up in time to eat it. The room wasn't huge, but it was well-equipped with toiletries, a comb, slippers, and even a sewing kit. We got two complimentary bottles of water daily. On the first day of check-in, there were two 'Dalloyau' chocolates on the table with Chinese descriptions. The mini-fridge was perfect for storing milk and cheese sticks for the past few days. Their coffee isn't instant powder; it comes in a built-in perforated filter bag that dissolves quickly and can even be used as a stir stick. There are cafes, restaurants, and schools near the hotel, and a supermarket not far away. It's less than a 10-minute walk to Cultural Park subway station on Line 5 or Line 1.
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Price per night from:£43
Posted on Feb 23, 2026
sldyfRegarding the hotel's location, the door mentioned in the previous comments (exit 6, turn right, then right again) is now closed. At Chinatown Station, walk to the end of Exit 6, go up the stairs (don't exit the station), and there's a small door on your right; ring the doorbell and wait for it to open. The front desk staff speaks English and can issue residency certificates. The room I selected did indeed have a view, opposite a park and European-style buildings. It's about a 10-minute walk to Red Square, making the overall location very convenient. However, the hotel doesn't have an elevator, so those with luggage will have to climb the stairs. The bathroom is relatively small, and the shower area is narrow, but the water pressure is strong.
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Price per night from:£38
Posted on May 29, 2025|Standard Twin Room
36suimiaolingertongFacilities: This is a well-established hotel. While it offers all the essential amenities, its style and decor definitely show their age.
Cleanliness: The hygiene conditions were excellent, and daily housekeeping was very thorough.
Location: Situated very centrally in Moscow, it boasts convenient transportation and lovely views. The only slight drawback is the occasional noise from motorcycles roaring past outside the window, but I understand this is often unavoidable in such a prime location.
Service: My interaction with the service staff was limited due to a language barrier and not having opted for breakfast, so I can't comment extensively on their service quality.
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Price per night from:£63
Posted on Oct 9, 2026|Standard Double Room
Guest UserI've stayed at Hotel Izmailovo Delta on and off for three years because the surrounding environment is quite nice, it's very close to the metro station making getting around convenient, and the rooms are a decent size. However, the service at Hotel Izmailovo Delta has been getting worse and worse. On the first day of check-in, the room cleaning was very sloppy—bottle caps were still left next to the table. After check-in, the housekeeping staff only collected the trash every day, didn't make the bed, and didn't replenish the bottled water.
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Price per night from:£29
Posted on Feb 16, 2026
Guest User
The location is good and the price is reasonable. The rooms are fairly clean. It would be even better if more bathrooms were available.
However, what really disappointed us was the staff’s attitude (the woman working at the reception on the night of February 11 and the morning of February 12). She was not helpful at all.
On the morning of February 12, we had a flight to catch and had trouble booking a taxi to the airport because we don’t speak Russian. We were very worried about being late. We asked her for help (either to book a taxi or speak to the driver for us), but she was unkind and rude. She showed no concern for our situation.
As foreign travelers, we actually received a lot of help from Russian strangers on the street. In contrast, as paying guests, we expected at least basic support from the hotel staff. Her attitude really showed a complete lack of professionalism and basic compassion.
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Price per night from:£15
Posted on May 11, 2026|Bed In Dormitory Room For Women With 14 Beds
Guest User
The location is quite good, right near the subway entrance, easy to find, and close to attractions like Red Square.
I stayed for two nights. On the first night, the Caucasian lady at the front desk was quite nice. Even though I don't speak Russian and my English is very poor, she used her phone to translate into Chinese for me. However, on checkout day, the local girl with super exaggerated eyelashes who helped me retrieve my luggage was very mean. I told her in English that I was there to pick up my luggage, but she kept speaking Russian to me. I was about to pull out my translator when she typed something in Russian on her phone to show me. Seeing that I still didn't understand, she then translated it into English, telling me: 'She doesn't understand English.' I felt like her eyes were rolling so hard they were about to pop out. It must have been during a shift change, as there was an Asian guy sitting at the desk, likely taking over from her, who didn't say a word during our communication struggle. Later, when I returned the key after getting my luggage, his pronunciation sounded very much like he was a compatriot.
The common areas have a great vibe, with many people freely moving about. There's hot and cold water and a microwave, so overall it's quite convenient.
The room and bedding generally looked tidy. However, under the bed and in some less-noticed areas, it was a bit messy – for example, there was a lot of dust and a sock under my bed.
The bed setup in the room is a bit like a university dorm. During my two-night stay, the people on my left and right woke up at 5 or 6 AM on both mornings and started packing. If you're a light sleeper, I wouldn't recommend it.
Some of the shower faucets are different from those in China. I eventually found a familiar shower switch on the second floor and was able to shower successfully.
You can get a proof of stay and also store your luggage.
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Price per night from:£8
Posted on Jul 25, 2026|Deluxe Twin Room
Guest UserThis veteran five-star hotel is well-maintained. The breakfast spread is generous, and they even added an extra bed for our party of three. The location is excellent, very close to Arbat Street, and not far from Metro Lines 3 and 4, making getting around very convenient. The hotel staff are very friendly, and the front desk speaks fluent English. If you're looking for a hotel not far from Red Square, I highly recommend this one; it offers great value for money. During our stay, it happened to be my son's birthday, and the hotel thoughtfully surprised us with a cake, which was both delightful and touching!
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Price per night from:£65