GGuest UserThis hotel made up 90% of my wonderful Lijiang trip – it was incredibly comfortable and the service was so thoughtful. The excellent service started right from booking; the owner added me on WeChat to ask about my arrival time and if I needed a pick-up, always replying instantly. They even helped with my luggage! The hotel is halfway up the mountain, offering stunning views of Lijiang Old Town. Whenever I wanted to go out, they'd drive me to the old town entrance, making it super convenient – a quiet escape yet close to everything. Plus, food delivery comes right to your room. The daily afternoon tea, coffee, and regular tea were all delicious, and the mini cakes and cookies were also high quality. There are 3 cats to pet, and a huge, super clear projector that was so comfy it made me not want to leave the room, haha.
⭐️ **Amenities:** It has an elevator! Floor-to-ceiling windows, a spacious and bright room, with sunlight streaming in – super comfortable! There's underfloor heating, powerful air conditioning, and a humidifier. The furniture is solid and high-quality, and the bed is just the right softness with comfortable linens.
⭐️ **Hygiene:** Daily cleaning, disposable slippers in sterilized packaging, soft and clean towels, separate toilet and shower areas, and a bathtub – extremely clean!
⭐️ **Service:** Absolutely amazing, they catered to every request! They provided sightseeing tips and routes with location pins, no pushy sales, and were as warm and attentive as a good friend! Unlimited complimentary bottled water, they'd offer water and an umbrella when I left, and fresh flower cakes when I returned – they looked after me so well!
We will definitely be back.
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