With a stay at ITC Madrid by Soho Boutique in Madrid (San Blas-Canillejas), you'll be within a 5-minute drive of Riyadh Air Metropolitano and IFEMA. This hotel is 4.1 mi (6.6 km) from Gran Via and 4.2 mi (6.7 km) from Bernabéu Stadium.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
"Pequeño hotel con una decoración moderna y exquisita. Habitaciones grandes y amplias al igual que el baño. Camas y almohadas comodísimas y un aire acondicionado super potente. Echamos en falta una manta para arroparnos que no fuera el nórdico, así como en el baño, gorro de ducha. Las toallas muy suaves y grandes tanto la de baño como la de mano. Desayuno bastante bueno y completo salvo por el huevo revuelto que no parecía natural. Buen ambiente en general en el hotel en todos sus espacios. Con el calor que había en Madrid, no tenían disponible la piscina. Lo que menos me gustó fue la poca insonorización con el pasillo, ruidos de gente, puertas y el ascensor."
Very Good
25 reviews
8.8/10
1 night
From £86
Check Availability
See All Hotels with Pools in Madrid
Top rated hotels in Madrid
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.1/10
Great
PPink323Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in.
We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room.
We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room.
In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction.
The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling.
Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good.
Hard Rock Hotel 距離 Atocha 車站步行不遠,10分鐘左右就到。門口有樓梯,我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。
我哋預訂了四晚家庭房,比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆,我辦理入住時口頭提醒。但入到的房間已有多一張折疊床,且只有一個洗手盆。致電接待我哋二人不需要額外床,且特別要求兩個洗手盆後,因語言障礙可能溝通較慢,前台最終同意調整房間。
我哋感激有安排,但起初員工態度似乎有些抗拒,還說「額外床就是這樣安排的」,臉上毫無表情。我必須堅持解釋,多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。
最後,前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情,但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel,或許文化差異讓前台員工對這類服務顯得不自在。
房間本身寬敞乾淨,配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音,但不影響休息,床邊還有耳塞。客房房務人員總是帶著笑容,非常親切。
總體來說,Hard Rock Hotel 硬體設施優秀,但暫時不確定會否再次入住。
GGuest UserIf I had known the suite would have a sofa bed and two single beds, I wouldn't have booked it.
The cleanliness and environment were quite good. The room was spacious, and there was a large supermarket a few hundred meters away. The microwave was very convenient.
I asked room service for a bottle opener, and they charged me 6 euros. I later returned it. Remember, delivery to the room costs money, but picking it up at the front desk downstairs is free.
GGuest UserGreat location, fast wi-fi, comfortable bed. Laundry room was a really nice bonus.
As for the downsides... On the first day people kept entering my room with their keycards, and not all of them were hotel workers, which was creepy. One night some neighbours were **********. Good for them, not so good for my sleep — so the soundproofing could be better. And I also got allergic to the shower gel which never happened before.
So it really was a 50/50 experience
Hotel near Madrid City Center, Madrid 99.4% of visitors choose this area
Price per night from:£134
9.0/10
Great
AAnton L.We stayed at the hotel for one night and overall had a very positive experience.
The hotel is quite large and conveniently located slightly inside from the main street, in a quieter inner area. This actually makes car access very comfortable and convenient.
The room itself was great — blackout curtains (which are very important for good sleep), a comfortable mattress, and everything felt clean and well maintained. The service was also good and professional.
For a short stay, the price-quality ratio is absolutely fair. Overall, we were satisfied and would consider staying here again.
MM ChuahWe stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out.
The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped.
The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless.
What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable.
The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent.
Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.
Hotel near Madrid City Center, Madrid 99.4% of visitors choose this area
Price per night from:£448
8.8/10
Very Good
GGuest UserThe breakfast was really good and location, sadly the hotel is a bit tired. The room ok ( although the floor uneven) the beds were terrible, I had to sleep on the floor because we have arrived very late and we thought all the beds were the same so what was the point of saying anything. In fact in Reception we were told they were but we found out the day after it was not the case.One of the beds was with a small curve on the mattress and the other one the spring would stick on your body
GGajdosanThe hotel is very close to the metro system, which makes it convenient for getting around the city. The design is truly interesting – each floor has a different style, which makes the hotel unique and fun to explore. The staff are friendly, helpful, and always ready to assist. Breakfast is decent with a good selection.
However, due to the focus on design, some comfort and functionality are a bit sacrificed. We stayed on the 3rd floor, which is quite dark. The room itself felt small because of the large marble table and fixed bench that take up a lot of space and can’t be moved. The pillows are also quite unusual and could definitely be more comfortable.
Overall, it’s a stylish and memorable place, especially for design lovers, but travelers looking for a more practical and cozy stay might find it less comfortable.
MMaimaidexiaotianshiThe exterior looks pretty ordinary, but as soon as you step into the lobby, you're greeted by a grand, warm, and inviting atmosphere. The room itself is a mix-and-match style; it has an elegant purple main theme, but then the bathroom is beach-themed? And on the walls, there are Asian-style goldfish illustrations. Let's talk about breakfast – I absolutely loved it! There were all sorts of sausages and roasted vegetables. I'd eat until I was stuffed every day before heading out to explore. Oh, and before you leave, you can even buy some ham from the Dia supermarket next door to take back home! The location is fantastic, right next to the metro station and Gran Vía! This is super important for a shopaholic like me!
Hotel near Madrid City Center, Madrid 99.4% of visitors choose this area
Price per night from:£114
8.6/10
Very Good
GGuest UserWe booked a quad room with 2 kids, which came with a bunk bed. It’s got to be the smallest quad room that we’ve stayed in a 4* hotel. It was ok for a quick overnight stay with an early flight. Complimentary shuttle was fast and convenient. For the price, I would expect a much bigger room even by European standards.
AAnonymous UserWe came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower.
We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website).
Besides, the living room was a bit dark.
On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests.
The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby.
Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.