"Atour is the largest 4-star hotel within Xinzhou Ancient City. It boasts an excellent location, perfect for self-driving travelers, and offers well-maintained and complete facilities. The guest linens are of high quality, and the mattress and pillows are exceptionally comfortable. Both the variety and quality of the breakfast are very good. Suggestions and Comments: 1/ Almost 50% of the hotel rooms are on the ground floor, with windows facing the street. Despite safety warning signs, closing the curtains makes the room too dark, and even with sheer curtains drawn, there's a risk of insecurity and privacy breaches. Would it be possible to apply a 50cm high frosted film from the bottom of the window to remedy this design flaw? It would have been perfect if Venetian blinds were installed between the double-glazed panes, but alas... 2/ Hotel design should prioritize convenience of use > ease of cleaning > aesthetics. If this order is reversed, problems arise. Using white as a base with dark gray lines for murals or artworks is fine, but using it for a tabletop makes it look dirty, always making you want to wipe it down even though it never truly looks clean. The basin faucet handle is also problematic; it feels designed for children and is hard to grip. 3/ The elevator lighting is too dim, and having one wall as a mirror creates a lack of security! Additionally, dim lighting can easily lead to hygiene standards not being met. 4/ The hotel provides guests with a map of the ancient city, but the font is too small. I had to take a photo and zoom in, which then made it blurry. You should try it yourselves. The font size should at least be consistent with that used by Atour hotels in general. 5/ The bacon at breakfast on the first day was so tough it was like chewing on plastic. 6/ The maintenance and cleanliness of the shower room's floor tiles are significantly below the hotel's overall quality, which was quite disappointing. 7/ As the closest 4-star hotel to the 'Dahualiu' (Iron Flower) show in the ancient city, the hotel should be aware of its showtimes, contact information, and cancellation status (performances are stopped in high winds). This information should be provided to guests, perhaps via a notice board in the lobby. I was initially told it started at 8 PM, and then was told to check for cancellations myself via ** (other media). Service needs improvement! An Interlude: On the 17th, while driving out of the underground garage, I had a tire blowout because I had to swerve to avoid two illegally parked electric bicycles. The repair shop initially said that this tire size was hard to find and might take a day. I immediately called the hotel to inform them and indicated that I might need to extend my stay. Afterward, Ms. Shen from the front desk called to express her concern and offered to help contact relevant suppliers if the tire couldn't be found. She also told me to discuss how to resolve the issue with her once I returned to the hotel (by then, the 4S shop had sourced a tire from elsewhere, and I still had plans to visit Foguang Temple and Nanchansi Temple that day). Her call made me feel very warm. Around 7 PM, I returned to the hotel and found the front desk manager, who first told me that the underground parking lot was a public parking lot not managed by the hotel. She then said she had found the person in charge's phone number and told me to contact them myself to resolve the issue. When a guest's property is damaged, the hotel should express sympathy and assist the guest, but I felt she was trying to shirk responsibility. As someone with over 30 years in the hotel industry, from entry-level to executive, I have never allowed myself or my subordinates to give guests the impression of shirking responsibility when dealing with problems. After my insistence, the front desk manager used her phone to contact the parking lot manager for me. On the day of the incident and afterward, I collected multiple pieces of evidence of significant safety hazards in the hotel's underground parking lot. I have since submitted them to Xinzhou 12345, demanding an investigation and accountability for these safety concerns. Atour provides free parking for its guests in a public parking lot, which theoretically involves paying fees to the parking management company. Since Atour is a client of the parking management company, why does Atour not see the problems in the parking lot? Such issues will inevitably impact (and potentially cause losses for) Atour's guests. It's a coincidence that nothing happens, and an inevitability that something will! Safety hazards that I can spot easily, Atour can't?"

"It's a bit pity that I only stayed for one night😁, I should stayed longer . Although that but I was grateful for the early check-in . The whole room is very warm and cozy. In the ancient city, the food street is nearby, so you don‘t have to worry about being hungry. Thank you for excellent service given."

"Great value for money. I was originally staying in the old town, but it was so noisy at night that I couldn't get any rest, so I switched to this Hilton Garden Inn. In comparison, this hotel is no-frills, but the location is very convenient. Front desk staff, Xiao Li, was super friendly and helped us find a quiet room. We had a great night's sleep before checking out."

"I stayed here for one night in Futian with my parents and child. I booked the room about 4-5 days in advance. The hotel is quite easy to find and very close to Taishan Temple Street. There are parking spaces near the front desk, and the butler can also help with parking. We stayed in the 'Flower Rain' series, which is in a separate, very quiet courtyard, and we had a comfortable stay. The hotel butler was warm and attentive; they called us before check-in and were waiting at the entrance to greet us, helping us with our luggage very thoughtfully. The butler also gave a detailed introduction to the room and the public area facilities. We specifically chose this hotel because of its public facilities, and my child loved them. It was very comfortable to relax in the common areas after a long day of exploring. The afternoon tea and coffee were excellent! The courtyard is also great for taking photos. We will definitely stay here again."

"Traveling to choose a newly opened hotel, fully equipped and clean. We are traveling by car, there is a charging pile at the entrance of the hotel, and the speed of charging is fast. The breakfast variety is also quite rich, and the front desk service of the hotel is very good. In short, a good stay experience."

"On the way to Datong, stay in Zhangzhou for one night. Booked the hotel in Trip.com , I thought there was a parking lot for parking. Due to the inability to enter the municipal road construction parking lot, the hotel has two literate young men, very polite and actively coordinated to park the car in the ancient city parking lot, and actively sent us to the parking lot the next day, the service was very thoughtful. The little girl who checked in was also very enthusiastic, and brought a few more bottles of mineral water when she left. The courtesy is heavy. The hotel facilities are very new, clean and tidy. The stay was very comfortable, the breakfast was good, the taste was very good, and the environment was clean and hygienic. Very close to the north gate of the ancient city, it is very convenient for us to walk over to the ancient city in the evening. Very satisfied with a stay."

"Clean and hygienic, the environment is superb! The service is especially great, the staff are super attentive, and the photos turn out amazing. The bed is also the most comfortable among all the B&Bs I've compared. All in all, it's upscale, comfortable, and spotless."

"Very close to the ancient city of Zhangzhou, the health is very good, the family suite has a large space, the bathroom is dry and wet and the space is large enough, the breakfast buffet is very rich, every reception and cleaning are very professional, very friendly, this is the second time to stay in Zhangzhou Hotel, come back later definitely this hotel is the first choice! ! !"

"Right inside the ancient town, located in the bar street area. You'll need to park in the lot across the street. The room was spacious enough, but the shower pressure was incredibly weak, making showering quite a struggle. Overall, the environment was decent, and the staff were very friendly. Plus, you can watch the iron flower show right across the street, which was convenient."