Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 17, 2023
Jazmin
I highly recommend this hotel. Rooms are clean, beds are comfy. Hotel staff are friendly and welcoming. Food at the hotel restaurant was a treat to the palate. Would stay there again. It was close to public transportation, we did not need our vehicle to go to nearby attractions!
Show more
Price per night from:AU$246
Posted on Sep 11, 2026|King Room
Guest UserThe hotel overall was good. However, the Wi-Fi wasn't working when I checked in. The front desk wasn't very proactive in helping with the situation, but thankfully it was resolved in the end. There are no restaurants or supermarkets within walking distance of the hotel. On the positive side, the free streetcar stop is only a 5-minute walk away.
Show more
Price per night from:AU$254
Posted on May 5, 2026
Liangdaizongshi
Hotel located in a residential area. The building is not very new. Quiet environment. From the street of country club palaz, shopping and eating are more convenient. The front desk service is warm. There are 2 bottles of Evian mineral water in the room. The room is good.
Show more
Price per night from:AU$266
Posted on Jul 13, 2026
Guest UserThe room was great, and the facilities were excellent too. I had to catch a flight at 3 AM, and due to a payment issue, I couldn't book a taxi. A young lady at the front desk, working the night shift, kindly helped me communicate with a driver waiting outside. He drove me to the airport, and I'm incredibly grateful for her service. She's a truly kind person.
For some reason, my flight didn't take off. I kept trying to call the hotel's front desk, but couldn't get through. Around 7 AM, I asked Trip.com if they could contact the hotel to see if I could extend my stay in the same room and check in early. I was willing to pay extra. When I got back to the hotel, I spoke to an older woman at the front desk, who had just started her shift. She said I had to book first before she could tell me if early check-in was possible. I explained that if early check-in was an option, I would book another night. She refused, and it became a frustrating loop where I couldn't book a room. Trip.com customer service was very proactive in trying to contact the hotel for me, but they only got through once in three hours. I mentioned that there was always someone at the front desk, so I still don't understand why the calls weren't going through. Big thanks to Trip.com.
In the end, I went to another hotel nearby. The front desk staff there were incredibly nice and allowed me to check in early. They also told me that the woman at the other hotel's front desk, who said I had to book first to check on early check-in, was completely out of line.
Show more
Price per night from:AU$242
Posted on Jun 4, 2019
ZHENG YAOHotel facilities are very new. Convenient transportation, the diagonal team is the train station and the free city tram. The three floors downstairs are shopping malls, eating, drinking and having fun. In particular, the quality of hotel staff is high and the service is good.
Show more
Price per night from:AU$353
Posted on May 23, 2020
YINGJIEParking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.
Show more
Price per night from:AU$349
Posted on Jul 26, 2025
gmartin212
This is a very good location for downtown K.C. The hotel lobby very nice. We ate dinner at the restaurant in the hotel and the food and service were very good. The only complaint here was that the attached bar was very loud and the restaurant ambiance could be redesigned to be more comfortable and intimate. There was a group of about eight people at a large table near us that were having load discussion that was distracting for us but dealt with it.
The room was small but the renovation was very nice, bathroom was big with a nice tub/shower that my wife enjoyed a epsom salt soak. My only complaints are that there is no fridge or microwave to heat coffee. Also, they use the old style coffee two cup coffee maker as most hotels have now gone to keurigs. The hallway noise is very noticeable and the room-to-room noise is as well. We could literally hear the conversation in the next room. One thing that I really dislike is the lack of a ”do not disturb” card for the door and as expected, the housekeeper was knocking on the door at 9:00 a.m. to clean the room even though checkout is at noon! I'm sure there are much better and newer hotels but if you are looking for a reasonable place to stay in the heart of downtown K.C. this is a good choice.
Show more
Price per night from:AU$318
Posted on May 6, 2024
Guest User
This hotel is in the area near where I needed to be this weekend and it was clean. I will be staying again as I will need to return to the area.
I did have a mishap in that housekeeping cleaned the room but didn't make the beds. I had to leave to get to my performance venue about an hour after checking in, so I went to tell the front desk. The receptionist was very accommodating in getting someone up to my room ASAP, and they were made when I later returned. Thanks!
Also, I think one of the elevators isn't working, so you might have to wait a little longer. Had I stayed longer, I would have found the stairs.
Show more
Price per night from:AU$210
Posted on Feb 14, 2025|King Studio Suite
Guest UserI specially chose this hotel which is the closest to Nelson Art Gallery. The elevator is old, but the room is very new with advanced facilities, complete and clean. The bed is very comfortable.
The gym is on the third floor, and the treadmill is next to the window. There are traces of Sheraton logo on the glass of the gym, and I know who its predecessor is 😁 The swimming pool is half outside and half outside, which is a hot tub.
Free parking, you can enter and exit the parking lot by swiping the room card.
There are two types of breakfast: buffet and menu. Classic food, standard.
Show more
Price per night from:AU$271
Posted on Dec 24, 2022
Guest User
Great location, amazing staff, beautiful building. Easily walkable downtown and trolley access plus a cute bar down stairs
Show more
Price per night from:AU$260