Name: CM+ Serviced Apartment International Cruise Terminal Shanghai
Address: Shanghai, China
Rating: 9.6

China

Shenzhen

Beijing

Shanghai

Tianjin

Suzhou

This service apartment is great for a small family. I upgraded to a family room which has the washer/dryer and extra bed. Room is spacious and clean. 
The location is incredible. IThe popular Dongman street/area is 5 mins walk.  The area has just about everything you need. Shopping and all sorts of food. This area is great for first time visitors of Shenzhen because it offers everything right then and there. 
Service is great. They clean the room daily and provide ample amount of stuff to refresh the room. I will definitely stay here again.

This is our second time staying here, and it's definitely become our go-to choice when visiting Shenzhen, especially with kids. In the mornings, you can head down to the garden for a stroll, and there's a kids' play area on the first floor. The living room in the suite is also very spacious, making it easy to move around. Both times we've stayed, the service has been exceptional, and the hotel's surroundings are really quiet. Last time, we stayed in the 'Premier Two-Bedroom Suite,' which I thought was the best, with its open-plan kitchen and dining table. Honestly, if you're coming to Shenzhen with a group, this place is perfect. Every time, they provide a full set of children's toiletries in the room. The location is also quite convenient; it's only about a 10-minute drive to Shenzhen Bay.

Four of us stayed at this serviced apartment for 17 nights, and overall it was a very pleasant experience. From the moment we arrived, we were warmly welcomed by the staff member at reception, who kindly helped us with all our luggage. The check-in process was smooth and efficient, and the reception area itself felt inviting.

When we entered the apartment, we were pleasantly surprised by the high ceilings and the spacious layout of the living room and kitchen. The flat was clean, cozy, and well-maintained, making it a comfortable base for our stay.

A special thank you to Tina Ula: my husband had gone out and forgotten to take the room key, but I also needed to leave. I entrusted the key to Tina, and she promptly returned it to my husband when he came back. The process was seamless, and her ability to communicate in Cantonese was especially helpful, as Mandarin alone would not have been sufficient for us.

Areas for Improvement  
* The exterior walls of the building are showing wear, with much of the paint peeling off.  
* While the apartment itself is clean, some fixtures such as light switches and the air-conditioning controls feel outdated.  
* The reception area is grand and stylish, but the serviced apartments themselves don’t quite match the same standard, which creates a slight mismatch in overall impression.

The hotel's location is excellent, making it super convenient for getting around and finding places to eat. The room had great natural light, was clean overall with no strange odors, and the bedding was soft, ensuring a very peaceful sleep. The bathroom had a great wet/dry separation, plenty of hot water, and a full set of toiletries. The front desk staff were gentle and polite, and check-in and check-out were handled efficiently. Overall, it offered good value for money, and my stay was very comfortable. Highly recommend!

Overall, the hotel was good, but parking was a nightmare on May 4th, the day we checked in. It took us ages to finally get into the parking lot through another hotel's entrance.

The room was lovely and perfect for families. However, regarding breakfast on the second day, Trip.com clearly stated that children over 1.4m were ¥48 per person, and adults were ¥58 per person. Our sixth-grader is over 1.5m, but the staff at the restaurant entrance insisted that their price has always been ¥58 per person. I didn't bother arguing; a ¥10 difference isn't a big deal. Please update this information on Trip.com to avoid misleading other guests.

CM+ SERVICE APARTMENT

Columbus

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