Name: Novo 8 Premier Suites Melaka
Address: Melaka, Malaysia
Rating: 7

Malaysia

Kuala Lumpur

Genting Highlands

Melaka

Shah Alam

Kota Kinabalu

Johor Bahru

Room is very comfortable, aircond and fun function well. Also, it offers multiple accomodation such as microwave (can buy ready food), keetle, induction cooker, spoon set, knife and several kitchen stuff. I think it suit more for solo travellers and backpackker since it is a studio concept. 
In room, u have a spot for city view. U have to climb a bit to the upper bench to see the view 
And what i like the most is about the swimming pool !!! I t was so nice when u get outdoor swimming pool with great view of KL. Very recommend to go there at night since u can enjoy the view and relax. Overall, it is worth for money and i’ll repeat it in future.

I gave bad service for the their respond when I complained the original unit air cond & requested changing room/unit.

I fully understood that it's their duty to check but I informed them that I stayed in the same unit before. Therefore please don't entertain me like asking me to try the remote control setting or ask technician to check.

Please don't waste my time coz the room was not cold after switching on for 3-4 hours. The staff still insisted me to try?

Eventually I got my room changed. The air cond was perfect. Therefore please don't argue with a customer who stayed in the apartment units for more than 2 years.

Other than the above matter, everything is OK.

Service: There's a front desk, making check-in and check-out very convenient. Environment: It's 400 meters from the subway station, a 15-minute walk to Pavilion KL, and other attractions are also nearby. Facilities: The hotel doesn't provide disposable toiletries or slippers, but it does have a washing machine. Hygiene: The hygiene is quite poor. The bathroom had a strange smell, and there were especially many cockroaches, countless cockroaches.

There was no coffee or tea or water. No TV  channels were in English …….very very disappointed……but when I booked and paid for the resort I thought it was the Swiss Garden Hotel……but it was another hotel behind the Swiss Garden Hotel which changed its name to the Grand Mercure!

The room is really nice, and the location is super convenient! You can even walk to the Petronas Towers. It's perfect for families, with two large 1.5-meter beds. The facilities are great and very practical. Much better than expected!

The location is good. There are many food stalls downstairs that open late, selling dim sum, bak kut teh, Teochew porridge, and there's a 7-Eleven too. The environment and hygiene are alright, but could be improved.

The check-in process was smooth; the host met me on time to hand over the keys and collect the deposit, which was returned promptly the next morning without any issues.
The apartment itself is excellent—very modern, stylish, and kept very clean. However, the location is not good. It’s quite out of the way, making it difficult to get around or find nearby amenities.
Verdict: A great stay if you just want a nice room, but be prepared for the inconvenient location.

We had a wonderful stay at M Vertica Premier Suites Kuala Lumpur with our family. The unit was clean, spacious, and very comfortable. It was perfect for a family trip, with enough space for everyone to relax. The bed and sofa were comfortable, and the room was well equipped with basic amenities.

The cleanliness was excellent. The bathroom was clean, towels and toiletries were provided, and everything was tidy when we checked in. We felt very comfortable and safe during our stay.

The location is quite convenient and easy to get around by Grab. There are convenience stores, food places, and malls not too far away, which is very helpful when traveling with family.

The host was very responsive and helpful. Check-in instructions were clear and easy to follow, and communication was smooth throughout our stay. This made the whole experience very stress-free.

We also enjoyed the facilities, especially the swimming pool and gym. The pool was great for relaxing, and the common areas were clean and well maintained. The environment felt safe and suitable for families.

The only small downside was that the lift can be busy during peak hours, but it was manageable and did not affect our overall experience.

Overall, we were very satisfied with our stay and would definitely choose this place again next time. Highly recommended for families and group travelers looking for a comfortable and good value stay in Kuala Lumpur.

Awesome, complete instructions, very fast response, the room very clean and comfortable, the amenities provided complete such disposable slipper. toothbrush, pump soap and pump dishwasher and the toilet very clean. 

For the kitchen they provided kittle and mug and got iron and iron board. Kinda impressed 

It's near to shop like 7E, so for those need late night snack it's accessible under the condo. The security able to provide instructions clearly 

It's quiet as its on level 44, nice view

Definitely not my first time staying at this property, but it might be our first stay with this agent/room. We’ve stayed in a similar room layout before. The room view is great and the amenities are alright. We mainly booked because of the price and location. The only downside is the lift waiting time, which can be quite long. Other than that, no major complaints, the bed is comfortable and we had a good rest and sleep overall.

Great experience. If you need to take the cable car, you will need to GRAB from the hotel. 

Down the road there are many restaurants serving local food and also supermarket. 

My room was on the 35 floor, however, there are nearby constructions thus, in the morning from 9am, there will be noise. I did not use the facilities, thus, no comments. 

Check out time like all other hotels is strictly 11am. Check in was at 3pm. As they need to turnover the room.

Overall, my stay at Ion Delemon Premier Suites Genting was decent and worth the price.

The staff were friendly and helpful 👍 Just a heads up — make sure to bring cash for the deposit, as not all payments are accepted cashless.

Parking was convenient and easy to access, but it is charged separately (not included in the stay).

The room was clean and comfortable, although the amenities were quite basic. Still acceptable considering the affordable price.

However, one major issue that needs improvement is the presence of bed bugs. I personally experienced bites during my stay. That said, I do appreciate the staff’s quick response — even at around 3AM, they came to assist, sprayed the room, and changed the bedsheets.

Still, this is something the management should take seriously and ensure the bedding is thoroughly cleaned for guests’ comfort.

In conclusion, it’s okay for a short stay, but cleanliness—especially the bed—needs improvement.

I am very disappointed that the pillowcase smells bad—it seems unwashed. I couldn't sleep until midnight because my neck and back are very itchy.The most important thing for us when we travel is to get enough sleep. We hope relevant authorities will pay attention to this issue and provide assistance.

This property located at a good location in genting permai where surrounded with many facilities such as KK mart, 7eleven, food stall, starbucks, patrol station. The aparment amenities is quite good where has a roof top swimming pool. Indoor ping pong room & gym. About the properties experiences, the property is well clean, nice interior design however i just a bit dissatisfied on the air cond under master room where it was autamatically stop after 10-15 minutes operated with it was default on the timer even try top reset it but it still happen. The aircond also is not really cool. Maybe the maple technician must look into this as priority. This also for the ceiling Fan inside the master room only can go for speed number 4. Other than that is not functioning . All the rest for me is good. This time visit i give 3 star out of 5. TQ

Friendly staff, easy to check in. Good security, each floor is access by card. Strategic location, near to jonker street, our suite has beautiful view, rooms are clean. Strongly recommended, will come back again.

The price is reasonable but pictures are deceiving.. the actual interior of the apartment wasn't what I expected.. the floor feels Abit sticky and there is a smell of new furniture.. the furnishings used are very cheap kind. Not the premier room standard so I don't understand what is the difference between the deluxe room and the premier.. coz it seems like I paid for premier price but given deluxe room standard. The shower don't have area don't have at least curtains to keep the toilet area dry. Anyways ok la for just for a stopover night, price paid and the view..

The location is good, and it's also very close to Malacca Taiwan Noodle House. We stayed in a studio that accommodates four people. The room was quite spacious, but the bar table in the room really got in the way (between the bed and the kitchen counter area). There was a severe lack of power outlets in the room, which was really unreasonable – only two were usable (see picture). There was a TV Box, but it couldn't be used because the owner hadn't paid the broadband fees. You also have to pay a parking fee of RM20 when staying here.

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