Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:€110
Posted on Jun 9, 2026|Guest King Room
Asha92Cannot recommend Doubletree and it's staff enough. After spending several months in hotel accommodations throughout the cairns region, this hotel takes first place by a long shot.
From the warm cookie at check-in, to the stunning gardens and presentation, the room was spacious and very clean. Every staff member was friendly with truly standout customer service (a rarity nowadays)
The manager on duty Luse went above and beyond to assist us, we will be raving about her and her staff to everyone we know for a long time. Not a single fault, and we will most certainly be returning as soon as we can. Thank you to Luse and the staff for a memorable and standout experience, if I could select more than 5 stars I would.
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Price per night from:€158
Posted on Feb 23, 2026|Superior Queen With View
XHDmamaChoosing The Benson Hotel for my Cairns trip was a brilliant decision! The location is absolutely superb – super close to the airport, just about a 15-minute taxi ride. It’s also only a 10-minute walk to the Lagoon Pool and the Marina, making it incredibly convenient for an evening stroll along the waterfront to the pool for a swim, or heading to the Marina to catch the sunset.
The surrounding area is incredibly well-equipped too: right outside the hotel, you’ll find a huge variety of restaurants, from local seafood specialties to Asian cuisine, so you can try something new every day. There’s also a large supermarket nearby, perfect for grabbing fruits, snacks, or travel essentials. Shopping here gets full marks!
The hotel rooms are spacious and bright, with all the amenities you could need, including air conditioning, making it feel just as comfortable as home. The front desk service was exceptionally thoughtful and attentive; they patiently recommended nearby attractions and restaurants, and any issues were resolved quickly.
In short, this stay far exceeded my expectations. I will definitely choose The Benson Hotel again on my next visit to Cairns! I highly recommend it to anyone looking for convenient travel and comfortable accommodation – you won’t be disappointed!
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Price per night from:€120
Posted on Jun 2, 2026
Guest UserOur family of three needed two rooms, and this place offered good value for money. The downsides were the lack of cooking facilities, specifically a stove, and no washing machine, dryer, or even a place to hang swimsuits. We rented a family room, and there were small steps between the bedroom, main living area, and bathroom, which we had to be mindful of. The property is older, despite being renovated. The front desk offered 24-hour service.
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Price per night from:€121
Posted on Jul 8, 2026|Horizon Club King Room With Marina View
Shirley PeimingThe Executive Seaview Room was excellent value for money. The room had ceilings over 3 meters high, which made it feel incredibly spacious. The breakfast and dinner, along with all-day tea, snacks, and evening drinks, were all of a very high standard. We stayed for 3 nights, and there were no repeated dishes. The Executive Lounge is on an exclusive floor, so there were no other guests to disturb us, making it quiet and the restaurant uncrowded. The hotel also thoughtfully provided complimentary champagne and chocolates packaged from Cairns. Furthermore, the hotel's location is superb, within walking distance to the pier, city center, and night market, which is extremely convenient.
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Price per night from:€173
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Price per night from:€274
Posted on Aug 29, 2026|Superior King Balcony Room
miho1005The location is excellent, about a 5-minute walk to the ferry terminal. There are also many supermarkets and restaurants nearby, and both the Kuranda Railway station and the weekend market are within walking distance. There were two Japanese women at the front desk when I was there. They were very kind and helpful, which made me feel at ease (though they might not always be there). The lounge space on the second floor was also great for taking a short break or organizing my luggage before leaving. I had a room with a balcony and could see a beautiful sunset. The facilities felt a bit old, but overall, I think it was a good stay. For Australia, it offered great value for money and contributed to a wonderful trip.
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Price per night from:€118
Posted on Aug 22, 2026|City Room
Guest UserThe location is super convenient, just a few minutes walk to the seaside promenade. Getting to the pier is also a breeze, about fifteen minutes, and you get to enjoy plenty of ocean views along the way. It's also very close to Cairns city center.
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Price per night from:€85
Posted on Mar 29, 2026
Guest User
We enjoyed our stay here very much.
Next time though I would ask for pool side as I think it would have been quieter than the street side with the mountain view.
Very good breakfast both at the hotel and the one that was provided down the street at the cafe. It was a bit rushed at the café if you have an early morning departure for an activity. We had to take it to go a couple times.
The room was spacious and we could get clean towels each day or as needed as there was no housekeeping for our 5 day stay.
Pool was nice and hardly anyone using it when we were there.
We definitely recommend this hotel. Good price too for our stay with the breakfast!
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Price per night from:€95
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:€95