Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 20, 2026|Urban King
Guest UserThe room was quite clean, and the shower had great water pressure, which made for a very comfortable shower experience. The sofa in the room, paired with a small table, was perfect for reading or having tea, very relaxing. The soundproofing could be better, but overall, it was quite good, and the facilities were very new.
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Price per night from:IDR 2,781,747
Posted on Aug 29, 2026|Hilton Deluxe King Room
Guest User
This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic.
The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day.
The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer.
The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious.
If I come to Cairns again, I will definitely choose Hilton Cairns again.
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Price per night from:IDR 2,702,658
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:IDR 2,552,662
Posted on Jul 5, 2026|Deluxe Two Double Room
Anastasia.TThe rooms were clean, but very small with low ceilings. Upon arrival, there was only one small carton of milk in the fridge, perhaps because the room was prepared earlier, for which I'm very grateful to the front desk staff. A big plus is the hotel pool, which has a sandy entrance on one side. However, the pool is shallow, so adults need to be careful not to scrape their feet on the rough bottom. Late check-out is available for an extra fee, which is very convenient if you're traveling with children and have a late flight. The airport is just 10 minutes away. Cairns Aquarium is nearby, and there's a large shopping center three blocks away. The promenade is two blocks away. Overall, it's good value for money, but don't expect perfect cleanliness or service.
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Price per night from:IDR 2,653,569
Posted on Jun 12, 2026|Standard Queen Room
Guest UserThe room was spacious and well-equipped with a microwave, cutlery, and a fridge. It's super close to both the ferry terminal and Cairns train station. There's a breakfast spot right opposite the hotel and a supermarket nearby, perfect for grabbing bread to heat up in the microwave. The front desk staff were really helpful, even assisting us with booking a taxi. The laundry facilities were fantastic, with large washing machines and dryers. Just a heads-up, the hotel doesn't provide slippers or toothbrushes, so remember to bring your own!
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Price per night from:IDR 1,999,040
Posted on Jun 19, 2026
Anonymous UserExcellent hotel in a great location. The room was clean and comfortable, and the staff were very friendly. The warm chocolate cookie at check-in was delicious and a lovely welcome after our flight. Convenient for the Esplanade, restaurants and tours. We really enjoyed our stay and would happily return.
We also enjoyed the beautiful views, relaxing atmosphere and convenient facilities. Everything made our trip more enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting Cairns.
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Price per night from:IDR 2,072,675
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Posted on Dec 14, 2025|Standard Queen and Single Room
J小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:IDR 1,969,041
Posted on Jul 14, 2026
Guest UserThe hotel isn't in the city center; it's located along the main road. Check-in was remote – they sent us a code for the main door and a safe containing our key. The rooms are a bit dated, and the cleanliness isn't top-notch, but overall it's okay. In the bathroom, the shower door was wobbly.
Regarding breakfast, the hotel description states that vouchers are only for weekends, but in reality, they're available every day. Perhaps this is just for the winter period, I'm not sure. They provide AUD 20 per person for breakfast at a neighboring building. And let me tell you, that breakfast is divine! It's an à la carte menu, and we tried many things over three days, and everything was delicious. Of course, we paid extra, but it wasn't a huge amount. One day it was AUD 11, another day AUD 15, and for the one in the photo, AUD 24. Water is complimentary, coffee is AUD 6 – so you can definitely stay within budget if you skip the coffee. Also, behind the café building, there's a laundry service where you can wash and dry your clothes. It's AUD 6 per wash or dry.
Nearby, there's a 'Night Owl' convenience store that was open when we arrived late, and a pizzeria next to it was also open, so you won't go hungry. The room really could have used a microwave. There was crockery, but we had to wash it in the bathroom sink, and no dish sponges were provided.
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Price per night from:IDR 1,554,506
Posted on Jul 21, 2024|Standard Room
califragile
The room facilities are relatively old and the lights are dim.
Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality.
The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery.
The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks.
A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.
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Price per night from:IDR 1,549,051