Featured facilities: Parking, Laundry Service (On-Site), Restaurant
64 reviews
7.5/10
1 night
From CAD 68
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
187 reviews
9.3/10
1 night
From CAD 159
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.0/10
Great
GGuest UserI really grew to like this hotel. Immaculately clean rooms, crispy clean linen and towels, fast top level room service, great choice for buffet breakfast. A real sized swimming pool, and free ev charging in the underground parking. As a bit of advice - do pay that little bit extra for an ocean view room, if you plan to spend any time in you unit, it makes a huge difference.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 182
8.8/10
Very Good
AAbi3000Really nice stay, the girl checking us in was so lovely she had curly hair and was American. We cut our stay early because our car rental ending up getting approved a day early and we couldn’t get a refund which is fine, but she was lovely and offered us a coffee. Pool was nice, showers were good, rooms were clean, maybe a bit small but I’d come again for sure
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 34
8.7/10
Very Good
SSarah Foo X.M.Lovely hotel located at the other end of the Esplanade. The broad walk at the back of the hotel was nice to stroll along and an easy way to get to the city center. Kudos to the reception staff, Riccardo for leaving a really good first impression when I first arrived. He was so clear in explaining everything I needed to know before I checked in, and subsequent days when I saw him he was also really helpful with whatever requests I had. The room was big and spacious, very comfy beds!! The housekeeping staff were also friendly whenever I saw them as I head out for the day. Food from the room service was tasty. However, the breakfast buffet options were almost the same everyday though, wish there could have been more variety. But overall, I still had a rather pleasant stay here(:
Hotel near Cairns City, Cairns North 100% of visitors choose this area
Price per night from:CAD 160
8.7/10
Very Good
AAllison Paige AbroadJust okay :/ The staff was great and very friendly. However, the hotel quality did not match up with the standard we have seen at other Shangri - La Hotels. The paint on our door was badly peeling and the padded benches in our room were stained. Two of the outlets in our room did not have power. We ordered room service the first night and the rice that was sent was hard a a rock and stuck together. The location was great and the potential is there but this hotel is in need of some upkeep and a standards check. For any other hotel this would not be as big of a concern, but for the price and expectation of a Shangri- La Hotel, we were expecting a bit more.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 213
8.7/10
Very Good
MMrMrMrMrReasonable price for a wonderful service
Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too.
The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 130
8.6/10
Very Good
NNickVery comfortable night sleep, room was clean staff were helpful.
Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 154
8.5/10
Very Good
HHennyP.My first room in building C was awful with the view of the opposite hotel. I could literally watch what other people did in their room and they could watch me as well. Also the room condition was so bad with crawling insects so I needed to upgrade the room. The upgraded room was fine with a poolside view and less bugs crawling on the wooden table. I understand there could be little creatures but just too many in the first room. Other than that, their food was delicious and staffs were kind and friendly. My kid loved playing in the pool.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 180
7.9/10
Good
WWillI recently stayed at Hides Hotel during a trip to Cairns and was pleasantly surprised by the value and charm this heritage-style hotel offers.
The location is absolutely unbeatable—right in the heart of the city and within walking distance of the Esplanade, night markets, Reef Fleet Terminal, and plenty of restaurants and cafes. Whether you’re heading out for a reef tour or just exploring the local area, Hides is a super convenient base.
The room was basic but clean and comfortable. It had everything I needed, including air-conditioning (a must in Cairns!), a small fridge, and free Wi-Fi. The building itself has an old-school character that’s a bit different from your typical chain hotels, which I actually really liked—it feels like you’re staying somewhere with history.
Staff were friendly and helpful throughout my stay, happy to give recommendations and assist with bookings. There’s also a lovely wide veranda on the upper level, which is a great spot to relax in the evening and take in the atmosphere of the city.
Only downside was that the hotel is a bit dated in places, and depending on the room you’re in, you might hear a bit of street noise—but that’s to be expected in a central location like this.
Overall, Hides Hotel is a great choice for budget-conscious travelers who want clean, central, no-fuss accommodation with character. I’d definitely consider staying again.
Hotel near Cairns City, Cairns 100% of visitors choose this area
Price per night from:CAD 97
7.1/10
GGuest UserThe facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
Hotel near Cairns City, Cairns North 100% of visitors choose this area
Price per night from:CAD 159
6.9/10
GGuest UserTeam was very friendly and helpful.
Location is great, you have the esplanade close by as well as all the touristic thing.
We had a great sleep thanks to their very comfy bed and quiet street, bathroom need some upgrading but you still have all the necessities bathtub and all.
The pool was close for renovation but the lagoon at the esplanade is well worth the walk.
Would definitely go back :)