Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 14, 2025|Superior Double Room
SIR JAMESMy wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park.
The Foundation of Comfort: Top-Notch Cleanliness
I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit.
The Taste of Excellence: let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion.
The Heart of the Hotel: Dedicated and Professional Staffs.
To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel.
We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park.
The Foundation of Comfort: Top-Notch Cleanliness
I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate—spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit.
The Taste of Excellence: Amazing Food
Next, let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion.
The Heart of the Hotel: Dedicated and Professional Staff
Finally, the true differentiator the people. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel.
We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top priority, making our stay seamless and truly relaxing.
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Price per night from:PLN 169
Posted on Oct 12, 2025
Yao bukeyan
This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions.
The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee.
The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.
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Price per night from:PLN 437
Posted on May 23, 2026|Superior King Room
SIR JAMESOverall Rating: 3.8 / 5The Highlights:Aesthetics: The rooms and property feature a beautiful, classic charm that makes for a cozy and memorable family backdrop.Cleanliness: Excellent hygiene standards throughout the property, providing great peace of mind.Food Quality: The taste and flavor of the meals served were highly rated by the family.Areas for Improvement:Service Speed & Attentiveness: Rated 3.5 / 5. While waitstaff were friendly, you often struggled to locate them if you needed assistance after your food was initially served.Food Temperature: Although the food was delicious, some dishes were served cold, which slightly impacted the dining experience.
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Price per night from:PLN 253
Posted on Nov 28, 2025
Pidoskiy
Had a nice stay at the hotel. Clean room, friendly staff, and a comfortable experience overall.
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Price per night from:PLN 525
Posted on Jun 26, 2026|Superior Room With Park View
YANGyangnanHad to extend my stay by a day due to a flight change. This hotel is quite convenient for business travelers, and the exterior views are nice too. Both breakfast and dinner were good, with a relatively wide variety of options. There's a gym, but unfortunately, I didn't have time to use it. 😅😅😅
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Price per night from:PLN 273
Posted on Oct 28, 2026|Executive Suite
Guest User
⭐⭐⭐⭐⭐ Exceptional Stay, Amazing Hospitality & a Beautiful Birthday Surprise!
I had a wonderful stay at Iconic Hotel in Nairobi, and I must say the experience was exceptional!
The food was absolutely amazing, and the breakfast spread was impressive! There was so much variety, with plenty of delicious options to choose from each morning. The room was spacious, comfortable, and well maintained, making my stay even more enjoyable.
A special thank you to the hotel team for the thoughtful birthday surprise! It was such a beautiful gesture and truly made me feel special and appreciated.
I would also like to personally recognize Mary from housekeeping, who was absolutely amazing! Her attention to detail, kindness, and professionalism stood out. My appreciation also goes to the wonderful front desk team especially Karen and all the other staff members who made my stay memorable. The hospitality was genuinely heartwarming.
The only two things I missed were having a swimming pool and being able to watch live football matches from the comfort of my room. As a football lover, that would have made the experience even more perfect!
Aside from these minor points, everything was exceptional. The service, food, comfort, and hospitality exceeded my expectations.
Thank you, Iconic Hotel, for making my stay and birthday so memorable. I would happily return and highly recommend this hotel to anyone visiting Nairobi! ❤️
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Price per night from:PLN 341
Posted on Aug 4, 2025|Deluxe Double Room
Guest UserEverything was good. We spent there one night, the staff was friendly and helpful and they even gave me a complimentary birthday cake and a song in the morning - this was very unexpected and very sweet!
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Price per night from:PLN 325
Posted on Aug 17, 2025|Serviced Apartment
KRAZY WORKERThey provided three meals, if you are a Chinese tummy I had the chance to stay at Xiaomi Homestay in Kilimani, Nairobi, and it was a refreshing mix of comfort, convenience, and cultural charm.
Location & First Impressions
The homestay is tucked away in the lively Kilimani neighborhood, which makes it easy to access restaurants, shopping malls, and transport. The property itself feels modern, clean, and welcoming — a good balance between homely warmth and hotel-like comfort.
Comfort & Amenities
The facilities were a big plus. The gym was well-equipped, making it easy to keep up with workouts, while the swimming pool was perfect for relaxing after a busy day in the city. Both amenities added great value to the stay, especially for anyone who enjoys fitness and downtime in equal measure.
Meals & Dining Experience
One of the standout features was the inclusion of three daily Chinese meals. This made the stay very convenient, especially for anyone missing home-style dishes or simply wanting a reliable, flavorful option without having to step out. The meals were hearty, authentic, and gave a unique cultural touch to the experience.
Atmosphere & Service
The overall atmosphere was warm and peaceful. The hosts provided thoughtful service, striking a nice balance between giving guests privacy and being available when needed. It truly felt like a home away from home, with just the right amount of care.
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Price per night from:PLN 315
Posted on Mar 4, 2020
JIONGThe environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.
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Price per night from:PLN 613
Posted on Dec 3, 2025
YUSUFMU5
What an amazing experience! Me and my wife have luckily travelled to many countries and stayed in a range of hotels and this was one of the most comfortable and welcome experiences. Our first time in Nairobi so we didn’t know too much about where to stay until we spoke to some people. They mentioned the area to be safe and also recommended this hotel as a great way to be comfortable in Nairobi. You have security in entrance and exit and they were super nice. All the staff in the hotel were accommodating and showed us around and had us alll the info we needed. We got breakfast included and stayed for 3 nights. The breakfast was exactly what we needed. You have a range of foods to choose from and I’m sure you’ll find something you like! The food at the hotel is halal which is great for us too. Our room was cleaned and refilled every day and they were respectful and details in their service. We also used the gym which was super great. Enough for you to get a good workout in too. The location is next to Sarit Centre, perfect to access the Masai Market (on specific days) and also shops of all kinds.
Big thank you to the team and everyone involved! Will definitely choose this hotel if I’m ever in Nairobi and also one I’d recommend to friends and family.
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Price per night from:PLN 327