Hot Spring Hotels in Sapporo

A Magical Hokkido Escape-The Absolute Highlight of My Trip. Returning to Hokkido after nearly a decade, we stayed at serveral properties, but this hotel was the most impressive stay of my 10-day journey. It was truly the magical experience I've been waiting for. Hightlights of the Stay: Warm Welcome: Greeted with humble Japanese smiles and genuine hospitality, followed by a choice of sparkling wine-a truly sophisticated start. The Room: With only 23 suites, it feels very private. The room was spacious and clean, featuring traditional tatami and a private in-room onsen. Opening the window to breath in the crisp winter air while soaking and watching the snowfal was pure bliss. Atmosphere and Facilities: the common areas include a cozy fireplace, a library, and a terrace overlooking the waterfront where the lake meets the river. Complimentary coffee and drinks are available thougtout the day. There is also a full spa on-site. Service and Logistics: World-class service from a very polite team. Free reserved parking is provided. Note on Location: While it's not in a walking-distance area during winter, the hotel is a destination in itself. You can easily spend the whole day relaxing here without wanting to leave. We'll definitely be back to experience this beauty in other seasons. A huge thank you to the staff for such an unforgettable stay! Exceptional Dining: The fine-dining meals feature premium local ingredients; the Monkfish (Anko) was particularly outstanding and delicious. I loved the open kitcheck where you can see the chefs' craftsmanship. They even provide thoughtful late-night snacks like Japanese sweets and warm soup.

Had a fantastic stay with a group of friends! The hotel is very new, clean, and beautifully designed. The 'one night, two meals' package was excellent, with a delicious dinner. They also offer complimentary snacks and drinks at various times throughout the day, which was a nice touch. The beds were incredibly comfortable too. We'll definitely be staying here again on our next visit to Jozankei!

March 24, 2026 I stayed at Mori no Uta for my birthday. I contacted the hotel in advance, and they had a birthday card ready for me. The hotel offers a free shuttle service from Makomanai Station, which needs to be booked beforehand. On the day I checked out, I booked the 9:30 AM shuttle, arrived at the station at 10:00 AM, and smoothly caught the 10:10 AM airport bus to New Chitose Airport. It was all seamless. The Japanese-Western style room was 40 square meters and quite spacious. It had a huge massage chair and a coffee machine. What impressed me most was dinner, where they offered freshly made pizza or naan that you could customize with toppings and have delivered to your table once baked. The naan crust was soft and fragrant with a wheaty aroma. I specifically asked for extra large shrimp and a generous amount of cheese – it was impossible not to love it! The dinner seating faced a beautifully illuminated snow scene outside, which was absolutely stunning. The hotel lobby boasts a magnificent, floor-to-ceiling fireplace, which is perfect for photos. In the evening, there was a small harp concert, creating a very pleasant atmosphere. Both breakfast and dinner featured incredibly creamy ice cream. I had two big bowls at each meal and thoroughly enjoyed it!

I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip! The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle. The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in. The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had. Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day. They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding. Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️

Location is immaculate - right in the heart of the onsen town where there are many other similar onsen hotels around and a community of guests, local residents and staff, so English is well spoken in general. We also happened to experience a local lantern lighting festival (ie. Like Tangled the Disney movie) where the town come together and provide you with a map to explore local spots and have the path lit up with lanterns - a pretty cool experience! Hotel is a little old and with the humidity of onsen facilities, therefore a little moldy at times, but I wouldn’t consider it not well-maintained/unclean. Facilities are great, lots of different types of onsen to try out and the hotel tries to keep you well-fed at all times with a lounge full of snacks and drinks, and stay-included dinners and breakfasts.

The room is great, the hot spring is fantastic, dinner was an art, and breakfast was good. The water here is truly amazing! This was my second visit, and it was still wonderful and very private, allowing for true relaxation. I visited in March and it snowed a lot, which was very satisfying. The lounge cookies were delicious, and the alcohol and beverages in the in-room mini-bar were also excellent.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

The hotel is quite large, and a Japanese-style room can accommodate up to four adults, making it very spacious for just two people. The hotel has a clear policy that rooms are not cleaned for two-night stays; instead, only fresh supplies are provided. There are two hot spring areas with open-air baths. The one on the lower level features a wide variety of baths and tends to be crowded, while the Hoshizora Observatory on the upper floor of the new building is best visited before 5:00 PM—it’s uncrowded, pristine, and offers breathtaking views. The buffet, however, is a bit of a letdown. The dining hall is massive, yet none of the dishes stand out as particularly delicious. They do offer hand-pressed sushi, sea snails, and small sweet shrimp, along with seafood rice bowls (kaisendon) for breakfast, but the rest of the Western and Japanese dishes are mediocre in both appearance and taste. The hotel's location is fantastic. It's within walking distance of the tourist information center, where you can line up on a first-come, first-served basis to book various autumn foliage tours—after all, taking in the scenery is the priority, so avoiding massive crowds is key. Within a 1-kilometer walk across the bridge from the hotel, you'll find a delightful surprise: Mikasa Park, nestled among the mountains. For just 300 yen, you can play an 18-hole round of park golf. Right beside it is an American football field, and the huge lawn framed by the autumn landscape is truly uplifting.

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!

The price here is quite reasonable compared to other hot spring hotels in the area. The buffet, however, was pretty mediocre in terms of variety, perhaps because it was a Thursday during the week. There's a bus stop nearby. For the return trip to Sapporo, there were no direct buses available in April (off-season), which the front desk didn't mention. Instead, they advised us to take a bus and then transfer to the subway, which, to be fair, is the fastest way to get there. Anyway, this is my second time in Jozankei, and it feels like nothing has changed since 8 years ago; there's still not much to see around.