Located in the heart of downtown Ningbo, Shangri-La Ningbo offers 562 luxuriously appointed guestrooms with city views or river views, as well as 57 serviced apartments provides a feeling of “home away from home” during the guests’ stay in this enthralling city. It is just a walking distance to The Park by K11 Select Shopping Art Center (newly opened on September 28, 2024),Ningbo’s famous shopping areas – Tianyi Square and Heyi A five-minute drive sees guests to Tianyi Pavilion, the oldest existing private library in Asia. The hotel owns a fully equipped health club with a state-of-the-art gym, the largest hotel indoor swimming pool in Ningbo, two tennis courts, Jacuzzi, sauna, steam bath and CHI, The Spa – a perfect place for relaxation and rejuvenation.The hotel houses a lobby lounge and three dining venues. Shang Palace, our signature Chinese restaurant, specialises in authentic Ningbo and Cantonese cuisine together. Lobster Bar and Grill, the awarded Western-style restaurant, offers a decent environment and live band performance. Yi Café, the all-day dining restaurant, serves the best international buffet in the city. Our child-friendly hotel has a dedicated Kid’s Club area offering many activities for children every Sunday, whilst their parents dine on our sumptuous buffet. From large-scale business conferences to small-sized social events, Shangri-La Hotel, Ningbo provides more than 5,000 square metres of meeting space for meeting organisers to prepare the perfect event. Aside from the largest pillarless ballroom in Ningbo at 2,000 square metres, which can accommodate 108 round tables, the hotel also has a spacious pre-function area of 800 square metres and 16 function rooms sized from 29 to 305 square metres.
"Given my long-standing fondness for Shangri-La, I chose it for my trip to Ningbo. The stay began on a wonderfully warm note, thanks to the proactive involvement of Guest Relations Manager Anna. She reached out in advance to inquire about our needs, upgraded our room, arranged for our preferred pillows, and even sent up a heater.
On the day of check-in, the lobby was packed with conference attendees, with long queues and crowded elevators. Just as I was starting to regret my choice, Ms. Bi, Director of Housekeeping, personally escorted us to the executive floor for check-in. This allowed us to avoid the bustling conference crowd, and the hotel further upgraded us to an Executive Twin Suite, making our check-in exceptionally comfortable. Mr. Chen Shengnan, Manager of the Horizon Club, warmly assisted us with the formalities and introduced us to the surrounding area. His proactive greetings every time we met made us feel truly welcomed and refreshed. The service from these three individuals, while seemingly ordinary, revealed the consistently high service standards and professional dedication upheld by Shangri-La.
Our two-day stay was superb. The restaurant boasted a beautiful ambiance with expansive views, fresh ingredients, and a wide variety of dishes. Both Chinese and Western cuisines maintained excellent quality. Room cleaning was meticulous, and amenities were replenished promptly. The staff was incredibly accommodating, even providing a power strip, which conveniently addressed the issue of most room outlets being three-pronged. Anna personally delivered items we had sent via express delivery to our room.
In summary, this experience in Ningbo has once again deepened our affection and approval for Shangri-La. We hope to have many more wonderful encounters in the near future."