The Grand Hyatt Dalian is an ideal spot for travelers wanting to discover the city. The Grand Hyatt Dalian is an ideal choice for travelers who want to take in the sights and sounds of Dalian. The hotel is conveniently located just 7km from Shahekou Railway Station and 13km from Dalian Zhoushuizi International Airport. The closest major public transportation, Xinghai Square Metro Station, is only 1km away. The nearby area boasts an abundance of attractions including Dalian Ritz-Carlton Yacht Sea Fishing Club, Binhai Road West Section Cliff Walk and Xinghai Park. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Dalian hotel provides parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is a popular accommodation for guests traveling with families.
"I visited Dalian with my child and stayed at three hotels over four days. This one was by far the most disappointing.
First, the location is indeed excellent. If you like the Xinghai Square area, this is a great place to stay. However, during peak season, try to avoid taking taxis at night as traffic gets really congested. That said, it's lovely to stroll around from early evening onwards. Further in, there are many stalls and even a beer festival. You can also wander around the vicinity, ride bumper cars, or take a ride on the illuminated boats. When you're tired, it’s convenient to walk just a short distance back to the hotel to rest.
Secondly, for dining, there's a KFC and Starbucks nearby, as well as a popular internet-famous Xiding Dumpling restaurant (when I passed by around 3 pm, there was already a long queue; during meal times, scalpers were selling queue numbers). If you walk a bit further, there are also hotpot, Western restaurants, and home-style cooking options – plenty to choose from.
The hotel's 46th-floor restaurant was genuinely good. Personally, I don't think ordering roast duck is necessary; the other dishes are also delicious. The stir-fried okra with foie gras was absolutely stunning. I don't know the name of the male manager who took our order, but he had a great attitude. He offered suggestions when we were ordering and checked on our experience after the meal. A small suggestion for the restaurant's ambiance and service: perhaps play some light background music. The whole dining experience felt a bit dry. We happened to catch the bridge light show, but there was no music, making the visual experience not as good as what we saw outdoors the day before. Also, for such a high-end restaurant, wouldn't offering a complimentary fruit platter after the meal be better? Even two slices of watermelon could enhance customer satisfaction.
Another point is the hotel service. I'm giving it two stars because the overall service model aligns with a five-star hotel, but the execution and mindset were disappointing. For nearly twenty years, I've only stayed in five-star hotels or above, and my own living environment is surrounded by several five-star hotels. I frequently visit hotels, whether for coffee, a lobby bar, or the gym. A grand hotel should embody a grand demeanor. During check-in, they emphasized and asked me, ”Are you sure it's just you and your child checking in?” I didn't react immediately, but shortly after entering the room, a male staff member knocked on the door, saying he was delivering welcome fruit. After I opened the door, his eyes darted around, scanning the entire room, almost as if he wanted to come in and look around. He asked if he should bring it in for me or if I'd take it. I didn't think much of it at the time, just found him a bit strange. It wasn't until I closed the door that I realized what had happened: they had already prejudged us, assuming we were more than two people and might be trying to sneak others into the hotel. Ha ha.
I understand that at your price point and location, such situations might occur, but that's no excuse for judging people based on appearances!"