"My overall review of this hotel is that the hardware facilities are perfect, but everything else is mediocre. In short, the pros and cons feel very disconnected. Details below:
**Pros:**
1. As it's a new hotel, the hardware facilities are very modern. The style is industrial minimalist with warm wooden furniture – a TV and a bed create a sturdy yet warm overall feel. I particularly liked the space in front of the bed, which was convenient for placing and organizing luggage.
2. Regarding the toilet and bathroom, the toilet is smart, equipped with an LED smart mirror. The overall look is clean and hygienic.
3. My favorite aspect was how comfortable the pillows, mattress, and duvet were – truly recommended! The large bed came with two firm and two soft pillows. Both types provided excellent support, making them very suitable for people with neck and shoulder pain. Although the mattress was firm, it offered great body support.
However, the accompanying drawbacks were also very noticeable:
1. The entrance door wasn't clearly marked as an automatic door. For some reason, it had 'Entrance' written on it with an arrow pointing left, making it hard to realize it was an automatic door at first. Its concrete color also easily misled guests.
2. The check-in process felt a bit old-fashioned or outdated. Usually, isn't showing your passport enough to check in? The staff member directly asked for my booking number. Also, because Mandarin isn't my native language, when I didn't quite understand a description and asked the staff to repeat it, there was a moment of awkward silence. Later, when I went for breakfast, I gave my room number to the staff, who then picked up a list of guests to search. If they didn't understand, they could have just asked me to repeat it. Are their service guidelines so strict that they can't ask guests anything? Furthermore, the hotel had sent a message requesting my Chinese name to expedite the process, but I noticed the hotel's information still hadn't been updated. Was providing it even necessary then?
3. Another issue was the relatively small and narrow bathroom space. The smart toilet would open automatically when you walked past it, which sometimes felt really annoying. You couldn't place clothes or other items directly on it; they had to go on the towel rack above. However, the rack had gaps, so small items could easily fall through. I had to use a towel to cover it. The washbasin was also very small, only big enough for two mouthwash cups; anything else would fall off. As for the shower area, it would be just right for children or women of standard build, but it felt quite cramped for men or larger individuals.
All in all, it's still a new hotel and has value worth visiting, but what happens later remains to be seen."