Taichung Hotels with Pools

I wrote in my initial booking that this was an Anniversary trip, I was quite surprised that the hotel did not do nor acknowledge such things and that quite bothered me. First impressions do lasts and I also had an incident in their restaurant that serves buffet, where there was a insect (almost cockroach like) in the soup which was honestly very shocking for a 5 star restaurant but the recovery of how they handled was not great and no follow up was done. Overall, I wasn’t as happy staying here as I thought I would. But I won’t definitely be coming back.

Upon check-in, when asked the reason for our stay, I casually mentioned we were celebrating our 100th day together. They genuinely took note and arranged related services. The sense of privacy and exclusive hospitality was exceptional, truly living up to the reputation of Japan's top Hoshino Resorts group. I particularly loved the design of the entire garden and the relaxation pavilions by the pool, as well as the hot springs. Whether it was the expansive window views from the room, the scenery from the private onsen, the women's public bath, or the dining area, every single spot, with its flowers, plants, and water birds, was meticulously designed. Both dinner and breakfast were also thoughtfully prepared and presented using local ingredients. Our 2-day, 1-night stay left us feeling incredibly touched and joyful, both physically and mentally. It felt like we were taken care of in every possible way. Every moment was filled with deep appreciation. I highly recommend staying here.

The service at the counter wasn't great. Is it just because I came from abroad and my attire made you uncomfortable? I'm specifically referring to one waiter, a skinny one with a bob haircut! Their attitude was terrible, and they even dragged other staff members into making fun of customers... OMG... What kind of society is this? ?????? Is it too closed off, or am I too open? Is traveling with my mom a problem? I have no idea! I'm too lazy to even mention the dust! The hotel's PR staff! Trouble! Your check-in quality is truly poor. 😒

The hotel is quite large and feels very new, perfect for families with kids. The breakfast spread is also very generous, and the outdoor hot springs and sauna are a definite plus. We stayed in a 4-person room, and it felt very cozy.

New hotel, located right on top of a shopping mall, which is super convenient for shopping. The room was spacious and incredibly clean, and the bed was very comfortable. All the amenities were well-stocked. The staff at both the front desk and the restaurant provided excellent service. Breakfast was a freshly prepared, hot set menu, which I was very impressed with. I'll definitely be staying here again next time!

The location is not too remote, the service is not bad, the child missed the important object to retrieve it the next day, the cleaning sister is also willing to take it to the garbage room to retrieve it, the child is very happy, there are two public hot spring pools, one is about 30 degrees, the other is about 42 degrees, I feel that one is too hot and the other is too cold, But the hot spring in the room is very good and overall satisfaction.

The room lacked a luggage rack, the room was in a good environment, and it was very spacious and comfortable. The bathtub is large, but there is a little crack. The sanitary ware is exquisite. Staying feels good, the outdoor bath facilities are first-class for taking pictures. Only the hotel does not have transportation facilities, if there is a car to pick up and drop off to the nearby food old street! Because this hotel is relatively remote in the forest, it can be reached low, do not drive by yourself, or chartered car can not be reached. Breakfast in the hotel restaurant is Taiwanese; dinner needs to be arranged early, because it will be closed around 8 o'clock.