Romantic Hotels in Taichung

"Extremely disappointed 😞. The family room I saw in the pictures wasn't the one I stayed in, and there were no photos of my actual room type available on Trip.com. The room I got didn't match the price I paid. I booked specifically for the room design, so I was really upset when I arrived. When I asked at the front desk, they told me, 'Because you didn't request it? So it's just a standard room?' I had no idea there were other room types. I came during a public holiday (and my price was more than double the usual rate), but I didn't get the room I wanted. I really can't accept this! The most unreasonable thing, in my opinion, was the security deposit. I'm okay with paying a deposit, but why wasn't it refunded immediately? Who traveling for a vacation in Taiwan wants to wait over two weeks for a refund? I've already waited fourteen days, and they're saying it's Trip.com's problem and not theirs??? The staff just shifted all the blame and didn't help resolve the issue at all! It's already 2/28 to 3/14 and I still haven't received my money? What happened to the promised 7 to 14 days? And I can't find anyone who can help resolve this problem! I hope the hotel can help deal with this instead of just saying it's not their problem. The hotel partners with Trip.com; they help you get guests, so why are you so indifferent to your customers' issues??? Who would dare to book with you again after this??? (RM591.92) Is the deposit for one night the same as the holiday room price??? Maybe you didn't collect it directly, but since you let Trip.com collect it, you should be responsible for helping to inquire and assist customers in getting their money back. Just because it's not 'your' money, you don't care? Is this a customer service issue? Five hundred TWD 4,600?? Is that a service fee? Is this a joke? No problem resolution? The breakfast was indeed good! I'll give them that. But who knows how much Oden 🍢 there was? They advertised it as a late-night snack, but it was all gone by 9 PM? When I asked, they just said, 'It's gone, it's gone?' In that case, why even offer it?"

"Such a convenient location and walking distance to the Feng Jia night market. They provide snacks and drinks in the hotel room, but pls check the expired date. Hmmm"

"Staff are polite and ready to assist. Easy luggage storage and check in. Room facilities are basic, but the bed is comfortable and plenty of hot water for a relaxing shower. However the showerhead was difficult to position and the tub is small so water sprayed everywhere on the floor. Free water bottles are provided. There could be more hooks installed for hanging clothes or personal toiletries. The bedsheets/pillowcases were discolored but not sure if this is related to hygiene or just the bedsheet style/color. They felt clean and didn’t find any weird objects except for some hairs on the pillowcases (the staff helped us replace them)."

"The front desk staff were friendly. It seemed like there was only one person working during my stay, so I occasionally had to wait for them to return to the counter. There's a bus stop nearby, and it's very close to the Second Market. The train station is also just a 10-minute walk away, which is very convenient. This time, only bath towels were provided, no hand towels. I didn't check carefully if this was mentioned in the description."

"It is a very nice hotel with great location. The hotel is located at around 10mins on taxi from the train station (25min walk). There is a tiny night market and a cinema nearby. The classic room has a very strange shape and is very small, so I won’t recommend for anyone. The service was great where the staff are polite and helpful. The hotel also offers bike lending service for free for up to 3hrs. This is very helpful for me exploring the city in a short period of time. One big issue I found is the sound proof is very poor. I was able to hear noise very clearly from people walking /talking outside my room."

"During the May Day holiday, hotels in Taichung were quite expensive. The overall environment was very quiet, and guests in the common areas were considerate and didn't disturb each other. However, for some reason, there was a strange smell as soon as I entered the room, which felt like a ventilation issue. It got a bit better after turning on the air conditioning for about half an hour, but the room still felt a little damp. It's very close to Miyahara Eye Clinic, and the surrounding area is nice for a quick stroll."

"Hotel serves very sumptuous breakfast and offers free flow of coffee and filtered water at the 5th floor lobby. Extremely comfortable stay. Only down side is that it is far away from the Taichung MRT. Public transport option to get to the hotel is the buses."

"Internet did not work in room-staff said because it was too busy but it did work in the lobby. Room paint badly peeling behind curtain on wall under window from window condensation, smelt a little of damp. Staff very helpful and friendly; bedding clean, bathroom clean.  Overall OK, but overpriced, poor value for money. "