Marseille Hotels with Bars

The check-in process at this hotel was a hassle, and I'm not sure if it was discrimination. Furthermore, the housekeeping staff, especially one individual, was very cold; she completely ignored me when I greeted her. To top it off, she entered my room midway through my stay without any apology.

Ibis always my first choice. Price always good, location always perfect to major areas in location. Service is always consistently helpful and professional. Great room with fantastic reception amenities.

First off, the location is great. It's not in the Old Port, but it's not too far, within walking distance. There's a pretty large pharmacy right downstairs with very reasonable prices. The front desk staff member spoke fluent Chinese and was very enthusiastic. We had an early flight and planned to just store our luggage and head out, but they gave us a room straight away, allowing us to freshen up after a long journey. The street next door has what's considered the largest commercial center. On the third floor, there's an observation deck – perfect for sunbathing and enjoying the sea breeze, very picturesque. In fact, on our last day, when we were considering staying an extra night in Marseille, our first thought was to come back to this hotel.

Knowing that it is close to Marseille Railway Station, I didn't expect it to be so close, and I went out 200 meters. The room was small, the two 28-inch boxes were a bit cramped, breakfast met the requirements of European Samsung, and there was a small yard that was a plus. Not far from various attractions, within 20 minutes.

The location is very convenient. The hotel has access control, which is relatively safe. Free luggage storage. There are not many simple cafes around. Breakfast was added, which was very amazing. The staff are very polite

1. On June 17th, I had a 'Still in' sign on my door during the day. Although I went out for lunch, I didn't remove the sign as I didn't want anyone entering my room. However, when I returned in the afternoon, I found that the room card I had left in the power slot was gone, stolen! I immediately went downstairs to report to the front desk that my room card had been stolen from the slot inside my room. The front desk had no idea who had entered my room, meaning the person who stole the card could re-enter my room at any time. There was absolutely no security during my stay. The front desk staff were completely unhelpful and showed a passive attitude. 2. On June 18th, around 9 PM, I was taking the elevator downstairs when it broke down and wouldn't open. I was trapped inside, continuously pressing the emergency button. It took several minutes for someone to respond, but still no one came to help me get out. The elevator was a sealed space with no air circulation, which was very uncomfortable. In the end, I had to use all my strength to pry open the door myself to escape. I immediately went downstairs to complain to the front desk. There were two staff members on duty at the time; one sat there as if nothing had happened, while the other had a terrible attitude, stating that he had called maintenance and that the broken elevator was not his problem. I asked, 'Shouldn't you have helped me get out first? If maintenance never arrived, would I have been stuck in an airless elevator?' This hotel clearly has no SOP (Standard Operating Procedure) for elevator breakdowns, simply abandoning guests trapped inside. When I complained after freeing myself, instead of apologizing and comforting me, the duty staff member argued with me, saying he was only responsible for calling maintenance and nothing else. He even dared me to complain to hotel management, saying he didn't care. There was absolutely no service quality. 3. From the theft of my room card from inside my room to being trapped in a broken elevator with no assistance, this hotel offers absolutely no security and terrible service quality.

This is my second stay; the location is very convenient for independent travelers.

The biggest advantage is that the train station is very close. The train station is on a high ground. It is very difficult to pull boxes in the city, such as the old port. It is recommended that the subway taxi is closer. The whole Marseille has various heights and lows. ibis is mainly soundproofed. The sound of other neighbors closing the door is not loud outside the window. Breakfast is really good at this price hotel.

a pity to arrive late (22.30) and could not have anything from the restaurant, nothing around at walkable distance, I would have liked a fridge bar in the room

Excellent location, one of the best hotels in Marseille. Suitable for travel and business trips