Boutique Hotels in Marseille

"First, the positives: The breakfast was fantastic, and the coffee was great, which is a rare find at this price point. The room had a kettle, and the front desk staff were incredibly friendly and helpful! The hotel is a convenient 10-minute walk to the Old Port. The lobby offered free coffee and croissants. I was really worried about service staff in France only speaking French, but everyone at this hotel spoke excellent English. Now for the issues I encountered: Initially, I was given a room on the fourth floor. When I pulled back the covers, I found a significant amount of hair on the pillows, which seemed to be a mix of human and animal hair (this hotel is pet-friendly). Lifting the duvet revealed even more hair, making it seem like the cleaning staff hadn't changed the bedding at all. The front desk immediately offered me another room on the same floor. After moving my luggage, I still found a small amount of hair when I pulled back the covers in the new room. I then asked the front desk for a fresh set of sheets and duvet covers. They offered to move me again, this time to a room on the 6th floor. This room was much better, but the pillowcases had yellow stains on all four corners. I requested new pillowcases from the front desk and changed them myself. One minor concern: The hotel isn't on the main street and is a bit close to the train station, which made me slightly uneasy walking around at night."