Marseille Hotels with Balcony

The location is very good, close to public transportation The surrounding area is very safe and belongs to a relatively busy road section The hotel is very clean and the room is very clean I highly recommend staying in this hotel!

The room was extremely spacious, and the bathroom was also very large. It was very comfortable to stay here. The location is excellent — just a few minutes’ walk to the old port. The only downside was the hot water situation: after one person showered in the evening, there was no hot water left, so the second person could not shower. This might be due to a limited hot water tank or the system stopping at a certain time. There were no staff on duty in the evening, so it was not possible to get assistance, and this issue was not mentioned before check-in.

To be honest, we were quite disappointed with how old the room is. The vibe is very dull and even the air-conditioner looks like it was from the 90s. But the good thing is they have their private parking (need to pay another €15 per day) so that we can park our car inside and feel safer. However, I dont think we will be back the next time. The pictures we seen online are totally different lol.

The pros: Top-floor apartment with a small terrace. Brand new and very functional: fully equipped kitchen, tasteful decor, attic bedroom, very comfortable bed, and complete darkness. Ideally located between the Old Port and the Canebière/Noailles district. Very well soundproofed. Attentive housekeeper for mid-stay cleaning and check-out. Minor remarks: No real separation from the neighbors' terrace. You can see each other if you're using it at the same time. Reversible air conditioning: we couldn't get it to raise the temperature even slightly in November.

We stayed in Sofitel Marseille for 3 nights in the summer of 2023. The hotel is located right on the periphery of the old port of Marseille where all the shops and restaurants are located. It takes about a 15-minute walk to get from the hotel all the way to the centre of the old port so the hotel is fairly insulated from the hustle and bustle of the old port. The exterior of the hotel looks a bit dated but the interiors feel very fresh, clean and bright. We upgraded our room to a deluxe room facing the old port at the reception and we thought it was worth it. We never tired of waking up to a view of the old port with a clear blue sky. The room itself was quite clean and spacious. There was enough room to open up two luggages and still move around comfortably. There is also a turn down service where the staff will put out the bedroom slippers and play some nice Jazz music when you come back. The bed was nice and comfortable and the pillows were fluffy. The only complaint we had was that the air conditioning would turn off in the middle of the night. The air conditioning control did not seem to work and it seems like the air conditioning is centrally controlled so the in-room controls did nothing. I could not sleep the first night as it was too warm and stuffy so we asked for a ventilateur (fan) the next day. That helped us to sleep better. Obviously, if you are planning to stay during the winter months then the heat at night should not be an issue. The staff at the reception were always pleasant, warm, friendly and polite. We were upsold the room with a view when we checked in so that should say something about how friendly the staff were. It was EUR70 per night for the room with a view and it included overnight parking (EUR27 per night) so it was really only about EUR50 extra per night. The valet and the concierge were all very helpful and nice and they all speak English well enough. If you intend to park here, do note that the roads within the hotel property can be quite narrow and the parking lots are quite narrow as well. It may be worthwhile getting the valet to help you park your car at least for the first day because driving from the car rental agencies at the Marseille train station to the hotel was stressful enough for us. We paid around EUR300 - 350 a night but we thought it was worth it and we thoroughly enjoyed our experience.

I chose this hotel because it is close to the train station and convenient to take the airport line the next day. The location is very good, just a few steps from the subway station, two stops to the old port. Most of the attractions in Marseille are around the old port. There are not many hotel rooms, the room is not big or small, if you open two large boxes, there is a little restriction on walking. The room rate is early, there are not many breakfast options, there is a courtyard where you can eat breakfast, you can have a cup of coffee in the courtyard.

Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay… The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up). The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast. Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina. The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window! The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage). Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations. The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday. The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed. The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day. There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel. The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit. Overall, I was satisfied with my stay, and would come again if the above issues were resolved.

The hotel is a bit tired, but the bed and linens are good, there's a warm, beautiful pool, and the location is excellent: two minutes from the metro, ten minutes from a large shopping center, and five minutes from the embankment. We didn't try the breakfast.

Excellent location, one of the best hotels in Marseille. Suitable for travel and business trips

The hotel is very close to the station. Although the lighting in the room is insufficient, it is worth staying at a cheap price. The hygiene is also good and the breakfast is great.