Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 24, 2026
Guest UserThis was the best hotel experience. The service was excellent, very attentive and thoughtful. The welcome drink was delicious. I met Meixin during check-in, and she was very patient and proactive in helping me with an upgrade and then giving me a tour and explanation after I moved in. The room facilities were also comprehensive. The only minor drawback was the water; it took a long time to heat up, which was a bit inconvenient when showering. The hotel offers a free shuttle bus to Universal Studios/Resorts World Sentosa, making travel quite convenient. There were plenty of dining options. The Italian restaurant for breakfast had seasonings that were generally too salty, and the tiramisu had a lot of water seeping from the bottom, which affected the taste, but the pizza was good. Cassia offered very authentic Cantonese flavors. The Pineapple Room above the lobby had great drinks, and the snacks were generously portioned. Meixin even gave me a peacock doll during check-out. Overall, it was a very comfortable experience. All the staff I encountered were warm and friendly, remembered guests' names, and actively offered assistance. Thumbs up!
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Price per night from:PLN 3,972
Posted on May 6, 2026
Guest User
👍 The facilities and services at the W Hotel are consistently excellent, and the front desk service is very attentive.
☹️ This isn't really the hotel's fault, but there's no clear return point for shared bikes outside the hotel entrance, so I couldn't return it. The front desk didn't know how to resolve it either, and I ended up paying over 60 yuan for it.
👍 The pool environment and service are both great. The shuttle bus is very convenient.
💵 I understand being charged an extra bed fee after check-in. The main issue was a miscommunication between Trip.com and the hotel, but Trip.com was very proactive in resolving it, so kudos to Trip.com.
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Price per night from:PLN 1,500
Posted on May 24, 2026
yolandaxueThis was my second time visiting Universal, and this hotel is the closest one to the park. The decor felt a bit outdated, and the lighting wasn't bright enough for my child to do homework, luckily I brought a small desk lamp. The bedding wasn't particularly comfortable, and the hotel service was just okay. Checking in took a while due to long queues, and there was a long wait to store luggage. The staff's service attitude was inconsistent – some were swamped while others just stood around. The rooms are small, and their breakfast policy is two adults, no children included, so you have to pay extra for kids. The main advantage is its proximity to Universal Studios.
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Price per night from:PLN 1,141
Posted on Jul 16, 2026|Deluxe King Pool View Room
Guest User
We chose Shangri-La Rasa Sentosa because we were going on a Disney cruise, and the king bed plus sofa bed setup offered great value for money. There's a private beach right downstairs, which was a shame because the water was a bit murky, but the kids still had a blast playing in the sand. PS: If you pre-book the Disney cruise shuttle, just leave your luggage outside your room door before 8 AM, and it will be delivered straight to your cruise cabin. The shuttle departs the hotel at 10 AM, arriving at the pier before 10:30 AM. Check-in starts at 11 AM, and you can board the ship by 12 PM [grinning face].
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Price per night from:PLN 1,368
Posted on May 24, 2026
JJun..Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was.
The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities.
Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences.
Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.
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Price per night from:PLN 790
Posted on Jun 7, 2026
kenn__Service and staffs are still great like before. Rooms are generally well maintained and clean.
Breakfast buffet is however disappointing. Variety is little and quality is subpar compared to other similar hotels.
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Price per night from:PLN 847
Posted on Jun 22, 2026
YueyashangdenanguaBooked this hotel last minute for a family trip with the little one to Sentosa, so my expectations were pretty low, but it turned out to be a decent experience.
**Environment:** It's located on a small hill, surrounded by lush greenery, giving it a jungle-like feel. There are peacocks roaming around everywhere.
**Food:** The breakfast was very rich and tasty. They had a good selection of hot dishes, including Western and Southeast Asian options, and the fruit was super fresh. They even had Yakult! This was the only hotel breakfast my child really enjoyed and ate well during our entire week in Singapore.
**Service:** The front desk had Chinese-speaking staff, and the service from the front desk, housekeeping, and restaurant staff was quite good compared to other hotels we stayed at in Singapore earlier. The mini-bar snacks and drinks in the room were complimentary.
**Facilities:** A bit dated. The soundproofing in the room was poor; hallway noises were very noticeable.
**Cleanliness:** Pretty average. You could see water stains on the shower floor. If you're not too particular, it's acceptable.
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Price per night from:PLN 689