Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 6, 2026|Tower Wing Deluxe Twin Room
Cuoailvxing
Shangri-La, my absolute favorite! Even with all the talk on Xiaohongshu about various inconveniences, I still chose this hotel in the end. Having stayed at Shangri-La hotels in three or four different cities, from north to south, and from China to Singapore, a sense of familiarity and trust has quietly built up.
First off, the garden is absolutely beautiful. After breakfast, or in the evening, wandering through the corners of this hotel, you feel completely relaxed. People say the location isn't ideal for getting around, but compared to hotels with 'good' locations where you step out right onto a busy road and the rooms are cramped, the true meaning of a vacation is perfectly embodied here. So what if there's a small slope? With all the flowers and plants by the roadside, playful dogs and children, and leisurely people, all the travel anxieties and rushing simply disappear. With such a beautiful courtyard, there's no need to even leave; you're already amidst nature. My ten-year-old sister was busy all day, swimming, at the playground, and running around in the garden... It's truly beautiful, and I'm not just talking about the lobby that's only good for photo ops!
Secondly, breakfast is excellent! Singapore, a culinary desert, is like a puzzle missing its ornate edges. Choosing to have breakfast included this time was a smart move; I practically relied on this one meal for the day. It was very rich and satisfying, and after eating, I was full of energy to head out to explore every corner of the city. Excellent!
I'll definitely be back next time!
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Price per night from:VND 7,093,326
Posted on Aug 9, 2026|King Deluxe Room
vivianIt was a very pleasant trip. I've always had a good impression of Conrad, and my stays at several of their hotels in China have been excellent, so I chose Conrad again for my trip to Singapore. It didn't disappoint. Although the facilities aren't as new as those in China, the cleanliness was impeccable, and the service was absolutely satisfying. It was my child's birthday this month, and the front desk thoughtfully prepared a little card and a small cake, which was a really warm gesture. I will definitely choose to stay at Conrad again on my next visit to Singapore!
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Price per night from:VND 8,970,401
Posted on Jul 24, 2026|Sanctuary King
GraceL~
Staying within Mandai Wildlife Reserve makes it incredibly convenient to walk to the zoo. The hotel is beautifully integrated with nature, lush and green, exactly how we like it. If you're spending at least two days in Mandai, it's definitely worth considering this place for the sheer convenience.
The breakfast, as many have noted, has a seemingly long buffet line but isn't particularly diverse. However, you can always find something good to eat if you pick and choose. I especially liked the DIY fresh fruit and vegetable juices.
Service varies from person to person. All the ladies I encountered were very friendly, especially when I arrived early to drop off my luggage; their warm and thoughtful service truly made me feel at home. The Chinese-speaking gentlemen at the front desk were also very attentive, patiently and meticulously answering questions, and specifically informed me that the shuttle bus to the Bird Paradise was free. The bellhops were also super nice. On our first day, we stayed at another hotel, and our Grab driver mistakenly dropped us off here. They clearly directed us where we should go and even explained how to walk over the next day. When we checked out, one of them quickly ran to help carry our luggage downstairs, and at the car, someone else immediately took over to load it. These were all different individuals, showing that this level of service is their standard.
However, there were also very frustrating aspects. Apart from the ladies at the front desk, several dark-skinned male staff members were unhelpful and wore cold expressions. In the room, I could hear a sharp 'green beep' noise every few seconds, constantly. After opening the door, I confirmed it was coming from outside the room. At 9 PM, I played a video recording of the noise for a dark-skinned staff member at the front desk (who wasn't short), and he said someone would be sent to fix it immediately. When I returned from a walk after 10 PM, the noise was still there. The in-room phone to the front desk was always unreachable. Eventually, I had to call the front desk from my mobile phone for someone to answer, and they said they'd send an engineer. It took about ten to twenty minutes for someone to arrive and resolve it. When they opened the door, I saw the hotel's utility room across the hall was open, and the noise was indeed coming from there. This was truly exasperating; there was no follow-up communication or apology afterwards. Is it because I had a recording that they finally dealt with the issue after I reported it at the front desk and called repeatedly? It was really annoying and spoiled the mood.
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Price per night from:VND 9,373,740
Posted on Aug 14, 2026|Premier Marina Bay, Marina Bay View, Balcony
Guest UserOverall, I'm quite satisfied. The room size isn't huge, but the bathroom is a bit larger (the room feels similar to an Atour or Hanting in China). I booked a king room, and I was with my two children, so three of us in total. When I checked in, I requested an extra bed, which was provided free of charge – a big thumbs up! There were a few small mildew spots on the shower caddy and floor tiles, but it was acceptable. The hotel pool is really nice, with pleasant views. You'll need to speak English at the front desk (I didn't encounter anyone who spoke Chinese during check-in or check-out). There are bars and several restaurants from the first to the third floor, so the amenities are quite comprehensive. We had the buffet dinner, which was pretty good. The service attitude was excellent, so overall, I'm satisfied. I'd recommend choosing a higher floor to get a better view of the Burj Al Arab and the Ferris wheel. We were on the 5th floor, and the view was obstructed.
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Price per night from:VND 8,365,394
Posted on Jul 27, 2026|Heritage Twin Room
MissWLI stayed here again after six years and still found it to be okay. It was the same room type, and they told us they upgraded us again, just like last time.
Hygiene: Good.
Environment: Many attractions are within walking distance, and the surrounding area is very convenient.
Service: Good.
Although the breakfast selection wasn't huge, it was refined, and the restaurant staff were very friendly. I initially hesitated to book a second night after seeing some negative reviews, and ended up paying an extra 400 RMB! 😂😂😂😂 Honestly, besides the price, I think everything else about this hotel is flawless. It's a century-old building with a rich history. Downstairs, there are also restaurants, bars, and a theatre. It feels very upscale. The value for money is pretty good! 👍
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Price per night from:VND 8,287,828
Posted on Aug 6, 2026|Premier Twin Room With Balcony - Non Smoking
Guest UserI spent a long time choosing a hotel in Singapore before finally settling on this one, mainly because it's quite new, having just been built in 2023! The hotel's location is excellent – quiet yet close to the action. It's easy to get around using Grab, and if you prefer the MRT, Orchard station is about a 10-minute walk away. There is some construction nearby, but as tourists, it didn't really bother us.
The room size was quite generous, and they even upgraded one of my rooms – wow, an outdoor garden! Ms. Xu (from Shanghai) at the front desk was incredibly warm and friendly, making us feel very welcome. Thank you!
The only thing is I haven't yet received the deposit I paid during check-in. If that's returned smoothly, I'd give this place a 10 out of 10, haha! I would definitely book Parkroyal Collection Orchard again on my next trip to Singapore.
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Price per night from:VND 6,759,796
Posted on Aug 18, 2026|Deluxe King Room With Balcony
Guest User
For my trip to Singapore, I want to extend my sincere gratitude to Atiq, an outstanding staff member at the Fairmont Hotel.
A small incident occurred during our trip, which truly highlighted the hotel's professional and heartwarming service. We stayed at the Fairmont Hotel for our first stop, and then headed to Sentosa for the next part of our itinerary. After checking in at Sentosa and just as we were about to head to Resorts World, my child suddenly realized that their blue backpack, containing nearly completed summer homework, had been left on a sofa in the Fairmont Hotel lobby. The thought of losing all that hard-earned homework instantly panicked my child, and as parents, we were at a loss and quite flustered.
In this critical moment, with assistance from the Sentosa side, Atiq from the Fairmont's concierge team responded swiftly. He carefully verified and confirmed that both the backpack and the summer homework were intact. He efficiently coordinated the inter-hotel transfer, immediately arranging a taxi to deliver the lost bag to our Sentosa hotel as quickly as possible.
From locating the lost backpack, verifying information, coordinating communication, to the actual delivery of the item, the entire cross-location handling process took only thirty minutes. Atiq's exceptional efficiency and calm, professional crisis management left us both surprised and deeply touched.
Heartfelt thanks to Atiq for his dedicated efforts! The responsibility and commitment of the Fairmont Hotel staff made this overseas trip exceptionally warm and perfect. A definite 👍, highly recommended!
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Price per night from:VND 8,384,785
Posted on Jul 25, 2026|1 King Bed Deluxe Room
Anonymous UserA hidden gem on Orchard Road! The location is unbeatable, with the MRT and shopping malls right at your doorstep. The hotel's decor is simple yet tasteful, and the rooftop pool offers breathtaking views. Our room was spotless and well-soundproofed, and the bedding was incredibly comfortable. The staff were attentive, friendly, and easy to communicate with. The breakfast spread was excellent, and the facilities are all well-maintained and feel brand new. It's a peaceful oasis amidst the hustle and bustle, perfect for both shopping and a comfortable stay. Highly recommend staying here when you're in Singapore!
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Price per night from:VND 4,886,600
Posted on May 24, 2026
JJun..Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was.
The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities.
Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences.
Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.
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Price per night from:VND 4,421,209
Posted on Aug 15, 2026|Luxury King Room
Anonymous UserThis was my second stay at Sofitel Singapore Sentosa Resort & Spa. Overall, it still has that resort feel, and the environment is quite comfortable, but the hotel's facilities definitely show their age. The room itself was nice but basic, though the tiling in the bathroom was quite pretty.
This time, I stayed during the National Day holiday, so the price was higher. However, considering the significant premium on hotels on Sentosa Island, its value for money is decent when compared horizontally. But if you just look at the hotel experience itself, the value for money is quite average.
The location isn't particularly convenient. Getting to Resorts World, the mall, or Universal Studios usually requires taking the Sentosa Bus. The beach behind the hotel isn't right outside either; you need to walk a bit. However, there's a shuttle bus from VivoCity / HarbourFront MRT that goes directly to the hotel, which is quite convenient.
Peacocks roam around the hotel, adding to the resort ambiance, and the fish spa is also quite interesting. The room service burger was surprisingly delicious! We were celebrating a special anniversary this time, and the hotel thoughtfully sent a small cake, which was a nice touch.
The breakfast was generally average. The quality was okay, but the variety wasn't particularly rich; for this level and price point, it wasn't especially impressive.
What I really want to mention is the service. The staff weren't rude, and basic services were provided, but the overall customer service was indeed quite average. Especially considering Sofitel's brand positioning and the pricing here, one would expect a more polished, more premium service experience. The actual feeling was that many staff members seemed quite inexperienced, and the professionalism of the reception staff and staff training, in general, seem to have room for improvement.
Overall: The environment and resort vibe are good, suitable for those looking to relax on Sentosa, but the facilities are a bit dated, and both dining and service are quite average. It's not that it was a bad stay, but for Sofitel's positioning and price, the overall experience wasn't particularly premium. After staying a second time, it's still that 'it's okay, but not particularly amazing' feeling.
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Price per night from:VND 5,852,285