Luxury Hotels in Koh Chang

"We stayed at Paradise Villa, first with my 12-year-old child, and then my husband joined us. The hotel claims to be 5-star, but it's absolutely not; at best, it's 3.5-star. The service is mediocre at best. Let's start with the villa. The renovation clearly isn't new, but the villa is spacious. The pillows and mattress are comfortable, and the linen is good. However, there are no power outlets near the bed, which is very strange and inconvenient. There's no master switch to turn off all the lights; you have to manually switch off lights in the bathroom, wardrobe, and bedroom. There's a terrace with a table and two soft cushions, but no backrests, making it really uncomfortable to sit. There's also a drying rack for swimwear and two sun loungers. The beach access from the villa is obstructed by bushes, likely due to wind. We didn't have direct beach access; we had to walk through another villa via a broken concrete slab and a lot of trash. Room cleaning is very mediocre. They only left three 0.5L bottles of water for the villa when we were two people. This wasn't enough! We used it for brushing our teeth too. They added two more bottles when my husband arrived. The hotel grounds are green and seem to be maintained, but there's a general sense of untidiness. There's ongoing renovation in a new block near the reception, with drilling and hammering starting at 7:30 AM. It's unclear how people are living in the nearby building, but we didn't hear anything because we were far away and the sound of the surf was loud. There are three pools: a large main one, a small private one, and a pool in a neighboring building across the road. Breakfasts are very meager, pretty much the same food every day. We stayed for a week, and after three days, we had no appetite for it anymore. There were four types of fruit, which varied, but you won't see any fresh juices here. My daughter wanted to make a Caesar salad for breakfast and add mayonnaise, which was on display but looked awful, covered in a crust. The next day, we specifically checked, and nothing had changed. Surprisingly, the coffee wasn't bad. We had lunch at the main restaurant a few times. The dishes were good, but we waited a long time, even though the restaurant was empty. The reception is a whole other story. I repeatedly informed them that my husband would be arriving and we needed an extra bed for the child. In the end, they forgot, and I had to call reception again. However, they didn't forget to charge me, and even asked me to pay before my husband arrived. I, of course, said I would pay at check-in. The only positive for us was the beach: long, wide, and good for walks at low tide, with cafes where you could order drinks. During a storm, there was so much trash on the beach, it was a dismal sight: fishing hooks, glass bottles, and huge piles of plastic, no exaggeration. They only started cleaning up the next day. Another plus is the location, with a 7/11 convenience store, restaurants, massage places, and a currency exchange right after the hotel."

"A magnificent hotel! It's new, designed in a boho style, and the staff is incredibly well-trained; you can tell they strive to cater to every guest's wish. The grounds are lush, with impressive landscaping. There's a huge, clean pool, and a separate kids' pool. The sunbeds on the beach are very comfortable, and there are cabanas by the pool, with service extended to the sunbeds. The gym is excellent, featuring new Matrix equipment. There are two restaurants: one on the beach and one near reception. They regularly host themed parties and fire shows. The food in the restaurants is delicious, with a vast menu offering European, Japanese, Thai, and Indian cuisines. For kids, there's a kids' club and workshops, some of which are extra. We took a Thai cooking class, and our child absolutely loved it. The beach is rocky in some areas, but if you walk left from the kayak rental, the entry into the sea is good. There are low tides, but they didn't bother us. The only issue with this beach is the sand flies, but that's a problem not exclusive to this beach. For people with allergies, like myself, it would be very uncomfortable. I'd like to thank Bikkey for assisting us with all our questions, and on the beach, I'd like to specifically mention Pushpa and Art."

"I travel a lot for work and rarely leave reviews, but this hotel truly made me feel incredibly comfortable. The environment is great, the room was excellent, and we even got an upgrade. Don't worry too much about the occasional small insect – it's unavoidable. What really stood out was the consistently excellent service from all the staff. They were quick to help with anything, and even if your English isn't perfect, simple communication is all you need. While the breakfast spread might be slightly smaller than a five-star in China, everything was delicious, especially the noodle soup – the broth was incredibly fresh. Lunch at the hotel wasn't too expensive and tasted great. We also booked various tours through the hotel, which were good and reasonably priced. With the hotel's discount vouchers, all our expenses were very cost-effective. Both adults and children thoroughly enjoyed themselves. The most important thing is their truly dedicated service. Next time, I'll definitely try another SENSYA brand hotel."

"We had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment. The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special. The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise. During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience. One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic. Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway."

"As the most expensive hotel on the island, it definitely doesn't offer great value for money. The facilities are decent enough, but the pool water quality was absolutely terrible. After swimming, I felt itchy all over, and my eyes were irritated."

"The hotel has a convenient location, a uniquely designed pool that's perfect for photos, and the staff are very friendly and attentive. Overall, it offers great value for money."

"First of all, it's quiet About 30 kilometers from the dock You can think of it as the end of the island There are 9 deluxe rooms and 2 suites in total The studio-type rooms are in a separate building, but it doesn't seem to have many rooms It's quiet overall because it's far away It's perfect if you just want to rest The rooms are spacious and the bathroom is also spacious. The shower didn't drain well The area around the hotel feels like an aquarium There are about 5 sea turtles, including saltwater fish and freshwater fish, especially next to the dining area During the day, they take you to an uninhabited island about 10 minutes away and pick you up at the right time. They prepare water, beach towers, and mats It's literally an uninhabited island...the water wasn't good enough for snorkeling They lend you kayaks and life jackets at the hotel Breakfast is a Thai dish, and you can choose from a few egg dishes, fruits, and breads. It's not a buffet It's fun to watch the fish while eating Overall, it's good Experience No separate parking lot If you rent a motorcycle, there are many places to go around"

"I checked before ordering but there were no reviews, and the pictures were a bit distorted, but it said it would open in 2024. I was still hesitant about whether to order. In the end, because this was the only way to meet the needs of all of us, I ordered with the mentality of giving it a try. Two buildings, I felt guilty all the way, afraid of stepping on thunder. It was a surprise after arriving at the hotel. The hotel is located on the west coast of Koh Chang. It is very quiet. It consists of 5-6 small villas in total. It is absolutely the same as the picture, and even feels more comfortable. When we arrived, the landlord and his maid welcomed us. To our surprise, the landlady was actually ********* and could communicate in Chinese without any problem. After we checked in, we learned that the landlord had just taken over the place and said that we were actually the first on their network. As a single guest😄, we were provided with free use of all facilities in the hotel. We also prepared barbecue grills and other equipment before we went out to play. All our needs were met during our stay. Due to time constraints, our whole family only stayed for two nights, but we felt like we were at home for the whole two days. The landlady and her mother were really hospitable. One moment, they gave us cashew nuts that they made personally, and the other moment, they gave us cashew nuts. The local Qingyou will give each child a large piece of chocolate when he sees it. To be honest, the landlord treated us like family during these two days. It is really a treasure place. I will definitely stay at their house next time I go there. I sincerely recommend friends who go to Koh Chang to visit their house to experience it!"