Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 11, 2025
Anonymous User
As the most expensive hotel on the island, it definitely doesn't offer great value for money. The facilities are decent enough, but the pool water quality was absolutely terrible. After swimming, I felt itchy all over, and my eyes were irritated.
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Price per night from:JPY 29,615
Posted on Apr 9, 2026
Domingo’s
I don't understand why this hotel has so many good reviews, but I want to write honestly, as someone who has worked in tourism for 20 years and seen a lot. The hotel definitely doesn't live up to its category. The biggest downsides are: there's no sea, the tide is very low every day, so you definitely can't swim here, and the knee-deep water that comes in in the afternoon smells like fish, and even while you're sitting at breakfast, there's a very unpleasant fish smell. But if you want, there's a shuttle that takes you to a good beach several times a day. The pool is dirty with green water; I was snorkeling, and there were tons of hair and sand at the bottom. The water doesn't circulate. In the morning, they pour two buckets of chlorine to disinfect the pool, and then it turns blue for a short while. The hotel rooms are large and comfortable, but tired. The tiles and plumbing need replacing. There were a lot of ants and cockroaches in the room. When we reported them, a worker came to exterminate them and treat them with ant repellent. On the plus side, the room has a large TV with YouTube access, a refrigerator, a tea station, a comfortable bed, and daily cleaning and towel changes. Peacocks roam the grounds (but that's not the main reason to come here). Breakfast is modest; there's a coffee machine with real coffee, pancakes, omelets like everywhere else, sausages and ham, and fruit. There were no yogurts or cheeses, and the juices were watered down. A lot of the equipment in the gym is broken. It depends on your preference, but for me, the sea and pool are key features in a place like this, so I wouldn't go back. There are plenty of cheaper and better options on the coast.
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Price per night from:JPY 6,545
Posted on Dec 6, 2025|Hillside Deluxe Building
Guest User
The hotel seem a bit old but maintained pretty well, room big and mattress comfort, it has 2 swimming pools and the beach view restaurant, all staff are very polite and friendly, they’ve their own car park for the guests, convenient for the one who drove their own car or bike, great valve of money, will choose to stay when the next visit in Koh Chang
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Price per night from:JPY 7,713
Posted on Apr 7, 2026
Mia HSU is Taiwanese
We had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment.
The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special.
The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise.
During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience.
One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic.
Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway.
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Price per night from:JPY 8,905
Posted on Oct 31, 2025|Beach Front Room
Guest UserThe Hotel has an excellent location with restaurants and supermarket nearby. My recommendation is to check in only in the beach facing rooms as the view is awesome. From other rooms there is no view. The beach is very rocky but you can walk up a few minutes and it gets better. I have given average rating only because of lack of basic facilities. There is no room service or in-room dialing. You need to contact reception through Whatsapp. Basic amenities like toothpaste, clothes hook, sugar, teabags, milk sachets are not in the room. Only limited coffee pouches are given per day. This is not expected from a premium resort. The breakfast is nice esp. the eggs made to order and cheese platter. Overall we had a good stay due to the location of the room. The management needs to just do a bit extra to make it a top grade Hotel
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Price per night from:JPY 9,770
Posted on Aug 9, 2025|Deluxe Garden View
Guest UserGreat hotel.
Kids loved the 3 pools and the water park.
Excellent rooms with plenty of space.
Excellent food and brilliant service. The staff helped the kids during meal times.
Everything can be done by the hotel but there are local amenities just a minutes walk away including laundry and Marco’s fantastic Italian.
The hotel is split into 2 parts opposite each other - water park is where most families like us stayed, the beach side is also great. I didn’t realise the beach was so beautiful- definitely worth a visit. The beach here was much nicer than down the coast: soft yellow sand and gently getting deeper- good for kids.
High recommend.
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Price per night from:JPY 7,222
Posted on May 10, 2026
Guest UserIt was our third stay at Annika, and it was as great as always. The breakfast was decent, the room was quiet with a lovely garden view, the shuttle service to the beach was efficient, and the staff were friendly. The renovation work in a neighboring room was a bit noisy, though overall we had a very good experience. I would recommend this place for couples.
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Price per night from:JPY 3,062
Posted on Jan 25, 2026
B25Ger
Pros: The service was incredibly friendly! The man at reception spoke excellent English, which is quite rare in this area. The location is also lovely, close to the beach and with lots of shops and restaurants right next door.
Cons: The open bathroom. The shower is behind the door, next to the sink – everything gets wet. And I mean absolutely everything.
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Price per night from:JPY 5,633
Posted on Jan 7, 2020
YUYANGThe hotel is the same as in the photos, lovely newly refurnished pool area, beach right in front of the hotel is absolutely a bonus.
However, I have to complaint on the awful service Trip.com provided. I booked a simple thai double room. However, The room I checked in is completely different to the photos Trip.com provided. It's absolutely a cheat. Basically, the photos shown on Trip.com for simple thai, is actually a Local Thai room, which's a newly refurbished room. However, Just be aware that the Simple Thai is the old room. (Please refer to the photo I uploaded for the Local Thai room)
During my stay, I have tried all the means I could to get in touch with Trip.com and try to resolve the issue. But they didn't meet their promise to change my room neither, and it's totally a ridiculous experience with Trip.com customer service.
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Price per night from:JPY 11,266
Posted on Nov 3, 2019
HUMINThe hotel did not include breakfast, the hotel looked very stylish, the room was okay, the location was good, there was a lot of food around, but the hotel room had mold and odor, and there was a serious mold odor when we entered the room. It's the same for both rooms, and then requesting another room is the same. The order cannot be cancelled, so it can only be sent for one night.
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Price per night from:JPY 4,090