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9.5/10
Amazing
AArron Dhaliwal SinghSerenity resort
Amazing hotel - would highly recommend staying here.
We stayed at serenity resort for 2 nights on arriving at Koh Chang from Bangkok. The location is so so idyllic and relaxing, absolutely beautiful. We also stayed on the west side of the island for a couple of nights and while it is quieter on the east side of the island (ie, there is no point in leaving the resort in the evening as there is nothing really to do on the east side after dark) this is exactly what we were after.
The staff could not be more helpful and accommodating. Food and drinks at the restaurant were great and reasonably priced. Very clean and comfortable accommodation. Lovely view.
As other reviews have said, if you are staying here you will likely want your own transport so you can explore. We rented a moped from the resort at a very reasonable price. If you want to rent a car make sure you have an intl driving permit (takes a few mins to obtain but must do whilst in the UK). There’s barely any traffic on this side of the island so the drive down to long beach at the south of the island felt very safe on a moped despite the hills (and would be the same in a car). The resort staff recommended us to do this and then get kayaks over to Koh ngam, which we did and was a great experience!
The other option is to rent a taxi for a day (we were quoted c2500 baht for 6 hours) and they can drop you wherever you like and wait for you.
Thanks again for a lovely stay at serenity resort!!
DDouyacaiThis hotel was a surprising and authentic find! The whole place has a classic Thai wooden style, and the rooms are huge with amazing sea views. Waking up to that view each morning was just wonderful…
While the decor is a bit older, the hotel facilities are very comprehensive. My favorite part was the huge balcony – perfect for comfortably zoning out. The breakfast was excellent, with different dishes every day, featuring fresh vegetables and fruits. What was really unexpected was the number of peacocks 🦚 strolling around the hotel grounds. They weren't afraid of people at all. To be honest, I was a bit scared of them myself; their calls were quite loud! Sometimes, two peacocks would even stand guard right outside my room, making it hard for me to get in. 🏡
The only inconvenience was that there are no supermarkets or restaurants around the hotel. You have to take the hotel's shuttle bus to get out. Once you reach White Sand Beach, you can shop or eat freely. It was a bit of a hassle, to be honest. The hotel's food was also a bit expensive and, more importantly, not very good. Since I stayed for many days, I ended up buying a lot of things from 7-Eleven to bring back to my room.
Service: Excellent, very friendly attitude.
Environment: I highly recommend the environment and the hotel's beach 🏖️ – it's perfect! If you're looking to just relax and not do any shopping, this place is definitely worth considering.
GGuest UserDinso Hotel boasts a beautiful environment and unique design, featuring a wooden rainforest style with complete facilities. The rooms are spacious and comfortable, and the bathrooms have separate wet and dry areas. They offer butler service and a 24-hour service hotline. The breakfast is abundant, with freshly cut fruit platters, nutritious freshly squeezed fruit and vegetable juices, and croissants that are baked fresh in about 15 minutes. The beachfront restaurant offers a wide variety of choices including Thai, Western, Japanese, Indian, and BBQ.
Hotel near Klong Prao Beach, Koh Chang 14.3% of visitors choose this area
Price per night from:CAD 125
9.3/10
Great
MMia HSU is TaiwaneseWe had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment.
The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special.
The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise.
During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience.
One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic.
Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway.
AAnton DbrIf you like beautiful nature, clean well-groomed sandy beach (and not like on white sand), human attitude, you are here. The price/quality ratio is simply amazing!
Private beach, next to a good restaurant on the seashore.
In general, there is a good increase in depth in the sea.
Nice massage parlor with amazing view.
English speaking staff, which is rare.
Bottled water every day and little amenities. Good internet connection even on the beach.
Of the minuses, perhaps too far away from the party places, but that's the beauty of it. The absence of a kettle and a refrigerator in the cottage, and the obligatory presence of a motorbike, as it is out of the way.
I recommend the most.
GGuest UserNice room and decent hotel. Breakfast looks better than it tastes. The warm daily dishes are disappointing and there is absence of good Thai food. The bread, deli meat, cheeses, bread and salad choices are fine. Eggs and waffles are made to order and they are fine. Restaurant is not air conditioned and has small fans which add very little ventilation. Had issues twice with air conditioning and tub. Maid kept room very clean and made towels into pretty shapes along with flowers on bed.
Made mistake of coming in May and it was miserably hot and most chairs are not shielded from the sun. The beach although beautiful is very narrow and filled with large rocks and coral so not good for walking or swimming. Had to walk down beach to find a better beach area but it lacked shade.
If you can get the room without the 300 baht each normal charge I would suggest it. We had one day nearby in a cheaper hotel because we arrived late. Problem we had in May is there very few breakfast choices near either hotel. Very few street food vendors and mainly overpriced western food. Took several days to find good Thai food. I would recommend Koh Kood if you are alone. Better beaches and cheaper foods
GGuest UserGreat hotel.
Kids loved the 3 pools and the water park.
Excellent rooms with plenty of space.
Excellent food and brilliant service. The staff helped the kids during meal times.
Everything can be done by the hotel but there are local amenities just a minutes walk away including laundry and Marco’s fantastic Italian.
The hotel is split into 2 parts opposite each other - water park is where most families like us stayed, the beach side is also great. I didn’t realise the beach was so beautiful- definitely worth a visit. The beach here was much nicer than down the coast: soft yellow sand and gently getting deeper- good for kids.
High recommend.
Hotel near Klong Prao Beach, Koh Chang 14.3% of visitors choose this area
Price per night from:CAD 84
8.7/10
Very Good
GGuest UserOverall, the hotel is decent. The location is excellent and the facilities are ok. However, my experience was incredibly frustrating due to the total lack of control in the beach area.
The Issue: The ”Towel Mafia”
It seems there are people who live at the hotel permanently and take over the beach chairs very early in the morning. By 8:00 AM, all the chairs are empty but ”reserved” with towels.
When my girlfriend and I decided to use two chairs that had been unoccupied for over an hour, a man approached us in a very aggressive manner, claiming the chairs belonged to them simply because he had placed a towel there first.
Lack of Staff Support
The most disappointing part was the hotel's response:
• At Reception: They confirmed that chairs cannot be reserved and that we were free to use them.
• In Practice: This group of residents continued to disturb and harass us day after day.
• Management: Despite being aware of the situation, the hotel staff did absolutely nothing to mediate, enforce the rules, or explain the seating policy to these individuals.
It is a shame that a place with such potential allows certain guests to intimidate others, ruining the peace of a vacation. If you are looking for a hotel where rules are respected and everyone is treated fairly, I would look elsewhere.
Hotel near Lonely Beach / Bai Lan Bay, Koh Chang 28.6% of visitors choose this area
Price per night from:CAD 28
8.4/10
Very Good
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