New Hotels in Hanoi

"I stayed for 3 nights. The hotel is located on a quiet side street, but it was surprisingly easy to find, and I didn't get lost. The surrounding area offered many dining and cafe options. It was an attractive location with a calm atmosphere, yet you could still catch glimpses of local life. What was particularly helpful during my stay was being able to communicate with the host via LINE. For a Japanese person, this was incredibly smooth and reassuring. They readily accommodated requests for toilet paper refills and towel changes. Furthermore, there were many instances where I felt their hospitality, such as free snacks and water service, and free-to-use washing machines and dryers (one of each). The closet was also large, so I had no trouble organizing my luggage. Above all, I felt that the quietness at this location and the price made it extremely good value for money. However, there were a few concerns regarding hygiene and security. First, the inside of the refrigerator was dirty and had a strong, unpleasant odor, so I ended up not using it at all. Also, there was water left in the electric kettle, presumably from the previous guest, which gave me the impression that the cleaning of the wet areas was not thorough, and that was disappointing. Regarding security, the master card was left next to the door without a lock, which made me uneasy. For safety, I kept the master card inside my room during my stay. Overall, it was a comfortable stay with excellent cost performance. I feel that if the cleaning and other issues were improved, I would be able to recommend it to others with more confidence."

"The hotel facilities are very new and well-equipped. The staff are incredibly friendly and welcoming. As soon as you enter, they offer you a welcome drink and invite you to sit down while they handle your check-in. The staff also ask about your itinerary and recommend some attractions, all free of charge. They even add you on WhatsApp so you can message them with any issues you might encounter. The room was spotless. They provide everything: toothbrushes, razors, cotton swabs, sewing kits, slippers, and more. I particularly liked the separate shower and bathtub setup; the tub was huge. I booked a twin room, but the beds were a bit small, more like single beds. My only minor complaint is that the soundproofing isn't great. I could clearly hear guests talking loudly in the hallway at night, and I could even hear people talking outside the hotel from my room on the 3rd floor. The hotel's spa is excellent. It's pricier than places on the street, but definitely worth the money. Their sauna is also fantastic—very clean and a Finnish-style one, though it costs extra. The fitness center and spa are open daily from 9 AM to 10 PM. The rooftop view is nice, but the pool is a bit small. However, it's perfect for sunbathing or relaxing with a book. The food quality at the rooftop restaurant is also very high; I highly recommend it. The breakfast, however, didn't offer many choices. If you're a fitness enthusiast, you might struggle to find suitable food as there's hardly any quality protein, mostly carbs and desserts. The hotel's location is excellent. If you prefer a quiet neighborhood, it's a great choice. There are many coffee shops nearby, and West Lake is only about a 10-minute walk, allowing you to avoid crowds and dangerous motorbikes. There's an optical shop right next to the hotel; I forgot my contact lenses and was able to buy them immediately, which I really appreciated. I would definitely choose to stay at this hotel again on my next visit to Hanoi!"

"This hotel is ideally located in the Old Quarter, close to Hoan Kiem Lake. The rooms are clean, the staff is friendly, and the tour service is convenient, making it perfect for a comfortable trip to Hanoi."

"The hotel has a very beautiful and impressive design. The front desk staff were friendly, enthusiastic, and always ready to assist me. The room was comfortable, fully equipped with all the necessary amenities, and perfectly suited for a relaxing stay. I was truly satisfied with the quality of service provided. Breakfast was delicious and varied, with made-to-order eggs and Pho, both of which were excellent. The hotel and guest rooms were kept very clean. If I had known about this hotel earlier, I would have chosen to stay here from the very beginning of my trip to Vietnam. Overall, this was a very complete and memorable stay. I was satisfied in every aspect, and I will definitely choose to stay here again."

"Large modern rooms and bathroom. Bed is comfy and room has the basics including water and fridge stocked with beers and soft drinks. The view from the terrace is inspiring. The breakfast is really good. Coffee is hot and the juices are cold. Good selection of local mainstays and you can order your eggs however you like. Freshly cut fruit also available. The hotel doesn't have anywhere to sit and have a coffee nor any place to wait dine, so really, it's bed and breakfast only. Staff tries to be helpful but it's just a hard neighbourhoo to get much done d if you're new to town and a female traveller. Perhaps an ok hotel for males and families."

"The hotel is located in the old town, very close to all the attractions, making it very convenient and offering great value for money. What's most commendable is the exceptional service of all the hotel staff, especially the lobby manager who helped us book a shared ride and personally escorted us to the station. We were truly touched and extremely grateful."

"Had a really great stay at A89 West Lake Hotel and honestly wish I stayed longer. From the moment we arrived, the staff were incredibly welcoming, polite and helpful throughout the whole stay. They always greeted us with a smile and were happy to assist with anything we needed, which made the experience feel much more personal and comfortable. The room itself was excellent — very modern, stylish and well designed. Everything felt clean, fresh and properly maintained. The bed was comfortable, the lighting and overall room style gave it a really relaxing atmosphere, and the housekeeping standards were very good. You can tell the hotel takes pride in cleanliness because everything was spotless from the bathroom to the sheets and floors. One thing that really stood out was the shower. Great water pressure, consistently hot water and a very clean bathroom overall, which after travelling all day makes a huge difference. The room also had really nice views which added a lot to the experience, especially in the mornings and evenings. The location was also very convenient and the hotel offers amazing value for money for the quality you get. It felt much better than many hotels at a similar price point. Overall, a very comfortable and enjoyable stay with excellent staff, clean modern rooms, great showers and lovely views. Would definitely come back again and highly recommend it to anyone visiting the area."

"Had an amazing stay here. The room is cool, clean and spacious. There's a wardrobe to hang your clothes and some drawers which is great for a longer stay. The room and bathroom was absolutely spotless, super clean. Great location, nice and quiet but also close to nearby shops and eateries. I'd definitely come back!"

"What a super hotel and so close to the airport, but the sound-proofing is good and you hardly hear any noise of airplanes. The hotel, though like a 4 or 5 star hotel, feels like a family run Homestay...the couple running the hotel were so lovely and welcoming and helpful. The free breakfast was just right, serving both Vietnamese and Western food. Rooms were spacious and very clean and comfortable. Rooms could be cleaned and made each day if you wanted.- I just asked for replacement water and coffee/tea. They also organise taxi to/from the airport. Lots of coffee shops and restaurants nearby. They directed me to Motogo, about 10 minutes walk to rent a motorbike which I did and drove to ancient village some 40km away..good service from Motogo too. Probably not the cheapest hotel around, but definitely worth it...I will come back if I can. Thank you"

"For accommodation around Hoan Kiem Lake, this place offers great value for money and is easy to find. Located on a side street, it's perfect for those with sleep problems. The bedding smells wonderful, the rooms are clean, and the facilities are complete, including toiletries, a microwave, refrigerator, dishes, and a washing machine. Service: There's a front desk for check-in; they can communicate in basic Chinese and English, making it convenient and quick. A security guard is almost always at the hotel entrance and comes to clean daily at noon. Environment: It's about a 10-minute walk to Hoan Kiem Lake, and several restaurants are located along the way."