New Hotels in Hanoi

"This hotel, located in Hanoi's Old Quarter, made my trip absolutely perfect and enjoyable thanks to its great location, clean rooms, friendly staff, and excellent daily tours."

"Since I arrived early for my flight, my room wasn't ready for check-in, so I stored my luggage at the hotel. First, the staff offered a welcome drink and explained the check-in procedures. Then, I went up to explore the rooftop pool and bar. The high-level location offers great night views. The room was comfortable and included complimentary fruit and coffee/tea sachets. One evening, it rained, so I went to the rooftop restaurant for dinner, enjoying the night view. Overall, I highly recommend this hotel if you're visiting Hanoi."

"I stayed for 3 nights. The hotel is located on a quiet side street, but it was surprisingly easy to find, and I didn't get lost. The surrounding area offered many dining and cafe options. It was an attractive location with a calm atmosphere, yet you could still catch glimpses of local life. What was particularly helpful during my stay was being able to communicate with the host via LINE. For a Japanese person, this was incredibly smooth and reassuring. They readily accommodated requests for toilet paper refills and towel changes. Furthermore, there were many instances where I felt their hospitality, such as free snacks and water service, and free-to-use washing machines and dryers (one of each). The closet was also large, so I had no trouble organizing my luggage. Above all, I felt that the quietness at this location and the price made it extremely good value for money. However, there were a few concerns regarding hygiene and security. First, the inside of the refrigerator was dirty and had a strong, unpleasant odor, so I ended up not using it at all. Also, there was water left in the electric kettle, presumably from the previous guest, which gave me the impression that the cleaning of the wet areas was not thorough, and that was disappointing. Regarding security, the master card was left next to the door without a lock, which made me uneasy. For safety, I kept the master card inside my room during my stay. Overall, it was a comfortable stay with excellent cost performance. I feel that if the cleaning and other issues were improved, I would be able to recommend it to others with more confidence."

"A little hard to find, the taxi driver dropped me 50 meters away but a local helped me find the location. There is no reception and the digital entrance didn’t work but the owner was watching by camera and opened the door. It’s quiet and clean with nice view to nature behind. I was a little shocked that they don’t supply drinking water so had to go out to find a shop to buy. My main dislike was the very bright white lights in the room there is no option for mood lighting or softer lighting which makes relaxing in the room at night a challenge. It’s a decent place to stay for the price but it doesn’t win any awards and no personal contact with owner or staff."

"Very nice hotel and very convincing location. The only recommendation to Hotel, that is In Breakfast Menu, Menu items should be listed with name plate, that helps easy to understand the menu items and ingredients. Some items contains allergy foods so better to recommend names. Also increase menu items for vegetarian food"

"Not new to Vietnam but first time in Hanoi. I had a pleasant 2 nights stay in this hotel, served wonderful staff right from the bellhops to the reception. There's no flaw to point out in terms of their service. As the hotel is still very new condition, everything is still great. Tracy was very very helpful right even before i was in Hanoi. We communicated via email and whatsapp and she made sure my needs during this trips were met. Appreciate all of your help!"

"First off, the room reeked of renovation fumes, and there was no way to air it out! My throat hurt after just one night. Secondly, on the first day, I found a previous guest's pants hanging in the closet! Although the hotel eventually agreed to refund one night and move me to their only twin room with an openable window after much back-and-forth with the platform, I specifically asked for a thorough cleaning before moving. Yet, I still found a cockroach that had been fumigated! This is my first negative review on Ctrip in years!"

"The bed was incredibly comfortable, allowing me to get a great night's sleep. I requested fresh towels daily, and I completely understood and had no issue with the extra charge for this. What truly impressed me, however, was the host's thoughtful consideration. Each time, they personally replaced the towels with freshly laundered ones. It felt like they weren't just swapping out towels, but genuinely preparing and caring for their guests. While it might seem like a small detail, that level of attentiveness and responsibility made my stay even more comfortable and satisfying.🔥"

"This was our second stay here, and it's generally a good place. The location is excellent, and the breakfasts are amazing. The beds and linens are top-notch. There's a water dispenser, tea, and coffee in the lobby, and also in the room, along with two bottles of water. Housekeeping was okay, not fantastic; there was a layer of dust and trash under the beds, but if you don't look there, it's fine. The pool on the 8th floor is popular, and you can even sneak in for a dip outside of operating hours. The bathroom could use more towel hooks; we had to get creative and hang them on the shower partition. Standard toiletries are provided and replenished during cleaning, along with a kettle and rubber slippers. Overall, it was excellent. Thank you!"

"I had a very pleasant experience. The room was clean, the decor was cozy, and it looked exactly like the pictures. The central location was super convenient for getting around, but it was still quiet enough for a good rest. The host was incredibly helpful and responsive. I'll definitely return if I get the chance."