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9.5/10
Amazing
BB_BI chose this hotel for my family because the room was spacious, which was very important to us as we wanted our child to have enough space to move around comfortably. The hotel is new and very clean, exactly as we expected.
The complimentary drinks for all guests were a lovely touch. There was a good variety of both alcoholic and non-alcoholic options, along with popcorn, which made us feel very welcomed.
What impressed me the most, however, was how considerate and helpful the staff were. We checked out very early at 6:00 am during a snowstorm. In the middle of our journey, I realized that I had left one of my bags behind—the one containing my passport and valuable items.
I immediately called the hotel and asked if it would be possible to send the bag to the airport, as returning to the hotel ourselves would definitely cause us to miss our flight. The receptionist (I’m very sorry that I can’t remember her name) took my situation very seriously and contacted her manager to request authorization to delegate a staff member to bring my passport to the airport, since they could not leave an unattended bag in a taxi. I had offered to cover all expenses, but what truly stood out was their willingness to help without hesitation.
Ms. Wu was the staff member who personally brought my passport to the airport. With her honesty, urgency, and care, I honestly don’t know how I would have made it back to my hometown. I cannot thank her and the hotel team enough for what they did for us.
I truly believe I made the right choice staying here, and I will definitely stay at this hotel again on my next visit.
GGuest UserWe stayed for 4 nights, and it wasn't until the second to last day that we realized there was an underground passage. When I asked the front desk, they even had illustrated instructions showing where to turn. Why didn't the front desk staff tell me about this when we checked in on the first day? Anyone who's been to Hokkaido knows how unfriendly the above-ground roads can be, so having an underground passage straight to JR Station was absolutely amazing. The room seemed small at first, but once you slide open the door next to the bathroom sink, it instantly feels so much more spacious. And even though it's a compact room, it has three beds – how great is that? Every day when we got back to the hotel, the first thing we'd do was turn on the TV to check if the washing machine was free, then immediately rush down to do laundry. The public bath downstairs, while not huge, had a good-sized tub, a sauna, and seated showers. They even used POLA bath amenities, though the skincare products weren't from the same brand, which wasn't as good as what you'd find at Noji-no-Kaze. The breakfast was the same every day, which could definitely be improved. However, the miso soup was really delicious, and they had large scallops. My daily breakfast of toast, scrambled eggs, and bacon was incredibly tasty. The milk was also excellent, as expected from Hokkaido milk.
GGuest UserA very comfortable stay. I was in a Single Rm on d 13th flr. Super quiet at the end of the hallway. Window facing another building wall, no view. Comfortable bed and PJ set. No daily housekeeping provided but they'd leave a bag of towel, new PJ set and stuffs hanging on your door in the morning. Early check-in would cost 1000¥ per hour till the official 3【pm check-in time. I opt to leave my luggage in their storage rm, after I checked in around 4:30p, my bags already in my rm. Professional and polite staffs in general. I took the airport bus, but on my day of arrival, bus companies not dropping off passengers infront of the hotel due to severe snowstorm 2 days prior. And they also not picking up infront of d hotel on the wkend and final day of d Sapporo Winter Festival. Nearest airport bus stop would be Odori Park or Grand Sapporo Hotel. It's about less than 10mins walk. If it's during winter with snow on d ground, the Grand Sapporo Hotel bus stop would actually be a better route. I took the Odori Park route and was a bit tedious. Hotel is attentive to amenities details eg: charging cables of different ports ( type-C, Apple, usb-A etc...) available in the rm; utensils available at each floor's elevator lobby, free tea/coffee and extra toiletries at Lobby. Coin laundry(cash only) is 300¥ for each load of washing ( laundry detergent will automatically add in) and 100¥ for 30mins dry. Coin exchange avail at Check-in desk. Great location to Odori Park just across the street and plenty of choices for food + shopping. Rm facing the park during Winter Festival might be noisy due to stage performances and safety announcements or whatnot from the megaphone. Loves the onsen; Female and male has each of their own sections. Closed for cleaning 10a-2p daily, but daily operation is 2p-2a. Delicious mini fruit popsicles/ ice cream available to onsen users. No mini-fridge nor microwave in the rm. Breakfast buffet cost 2300¥/pax with mostly cold dishes, hot food only a handful of choices - wished could be more though; but they do serve wine (red+ white). Will stay again.
Hotel near odori park Surrounding, Sapporo 4.2% of visitors choose this area
Price per night from:€46
9.2/10
Great
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
GGuest UserI stayed here for three nights, and it was very convenient. The hotel is close to Sapporo Station. There are izakaya and yakitori restaurants right downstairs in the lobby area, and there’s a convenience store across the street.
The staff were very friendly and welcoming. You can check in and check out using a self check-in machine, which was easy to use. The room was clean and not too small — it was actually great.
未未来与远方The hotel's location near Shin-Osaka Station is incredibly convenient for buses, Shinkansen, and subways. It was a thoughtful touch that they offered free umbrellas downstairs on a rainy day, no registration needed. Plus, there are plenty of dining options right downstairs.
AAnonymous UserThe room isn't huge, but there's just enough space by the bathroom door for two suitcases. To fully open them and pack, you'll need to use the bed, which is typical for Japanese hotels, so it's acceptable.
It's a bit of a walk to Susukino subway station, a few blocks away, and it's even harder in the snow. I had to go to the Susukino airport bus stop, which is only a few hundred meters away, but with snow and luggage, it would have taken about 40 minutes to walk. I ended up taking a taxi from the hotel entrance, costing less than 100 RMB, and got there in just a few minutes, which was very convenient.
Overall, the price was reasonable, around 400+ RMB per night.
Hotel near Susukino, Sapporo 95.8% of visitors choose this area
Price per night from:€41
8.8/10
Very Good
AAnonymous UserThe location is excellent, right across from the south exit. If you're familiar with the area, you can use the underground passage, which is especially convenient during heavy snowfall in Hokkaido. The room is quite small but has everything you need, and the cleanliness is good. I really enjoyed the breakfast ambiance, especially sitting by the window watching the snow fall outside—it was incredibly therapeutic.
GGuest UserThis is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours.
P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.