Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 1, 2026|Business Queen Room
Anonymous UserWe had a very pleasant stay at this hotel. The room was clean, comfortable, and well maintained, and the overall environment was relaxing. The location was also very convenient, making it easy to get around and explore the nearby attractions.
The staff were friendly, polite, and helpful throughout our stay. Check-in and check-out were smooth, and we really appreciated the good service and hospitality. The staff presented with excellent customer service especially the receptionist named LYY.
Overall, it was a comfortable and enjoyable experience, and the hotel offered good value for money. Would definitely recommend it to anyone visiting the area, and we would be happy to stay here again!
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Price per night from:AED 194
Posted on Sep 27, 2026|Deluxe Room (2 beds)
Guest User
I highly recommend the Wanda Reign Changsha. The butler, Stellar, provided excellent service throughout my stay, making the check-in process very smooth. She proactively asked about my accommodation preferences and paid attention to every detail of my stay. The hotel environment is luxurious and elegant, with complete hardware facilities. The room cleaning was impeccable, and the comfort level was very high. The location is uniquely advantageous, close to Wanda Plaza, and convenient for trips to Chaozong Street and Orange Isle. The hotel staff were polite and hospitable, making my trip a very pleasant one.
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Price per night from:AED 331
Posted on Sep 14, 2026|Guestroom
Guest UserThe room was cozy and clean, offering great value for money. The location was super convenient, and the front desk service was excellent. The cleaning auntie was also very warm and friendly. You can step right out onto the old street, but it's not noisy at all.
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Price per night from:AED 93
Posted on Sep 23, 2026|River View Suite, 1 King Bed, Sofa Bed
Guest UserEvery time I come to Changsha, I choose the Grand Hyatt.
Thanks to the staff at the Grand Club for helping arrange my usual room. It's on a high floor, with panoramic floor-to-ceiling windows directly overlooking the Xiang River, and a clear view of Orange Isle. The room was also set up in advance according to our usual preferences, showing the hotel's thoughtfulness and respect for its guests.
Due to the large number of guests, the Grand Club's happy hour has removed the chef-served dishes and added one more dish to the buffet. The food tastes good and has a strong Hunan flavor. Compared to before, they've also added Changsha's local snacks. Most of the staff at the Grand Club are new hires, but they are very enthusiastic and eager to help. It would be even better if they were more proactive in clearing plates.
Room service was also very thoughtful and prompt, though I hope the cleaning could be a bit more meticulous.
Breakfast at the buffet restaurant on the first floor is very rich, with many Changsha local specialties: fried pork with chili noodles, stinky tofu, sugar oil粑粑 (a sweet fried dough), chuanyan粑粑 (another local snack)... everything you could want. My favorite before was the handmade fresh meat buns, but this time, the quality seemed to have declined. Some buns weren't hot enough, and some had very little meat filling, which was a pity. The mini steamed buns, however, were quite good.
We also tried the buffet dinner. It happened to be the monthly birthday party on the first of the month. The restaurant was decorated for birthdays, had a singer, and prepared a large cake that all guests could share. There was also a lucky draw, and birthday celebrants for the current month received a 50% discount. All arrangements were very thoughtful.
The buffet dishes were very rich. The salmon was fresh and tender, and the female chef was very generous with thick cuts. There was also a wide variety of seafood. The live seafood tank had abalones and various shellfish. There were steamed swimming crabs served at the table, chilled king crab legs, Arctic sweet shrimp, large shrimp, mussels, as well as spicy stir-fried seafood, grilled oysters, and pan-fried foie gras. Restaurant staff also used a cart to serve parma ham with melon and sparkling wine, adding to the sense of occasion.
The restaurant's desserts were also delicious. The durian egg custard was served in a cute eggshell-shaped container. The black truffle flavor in the black truffle Basque cheesecake was very rich. Even the tiramisu came in both matcha and coffee flavors. They were sweet but not cloying, and very delicious. Hyatt Group's dining standards are indeed consistently high and did not disappoint. The restaurant service staff were very proactive in clearing plates and always attentive to guests' needs.
In short, our trip to Changsha Grand Hyatt left us very satisfied, and we will choose it again next time we come to Changsha.
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Price per night from:AED 403
Posted on Jun 23, 2026
Guest UserThis stay exceeded my expectations; it truly lives up to its five-star rating. The overall environment is quiet and elegant, and the lobby has a great ambiance. The guest room was clean and tidy, with soft and comfortable bedding, ensuring a very peaceful night's sleep. Y, at the front desk, provided meticulous and thoughtful service; they were gentle, polite, and responded promptly and considerately. Professionalism was evident in every detail. The dining quality was excellent, and the facilities were comprehensive. My entire stay was relaxed and comfortable, with convenient access to everything. I highly recommend it and will definitely choose to stay here again next time.
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Price per night from:AED 195
Posted on Aug 28, 2026|Sky Garden Twin Room (Comfort Latex Bed & Pillow + Mini Fridge + Smart Bathroom)
Angela268The hotel's location is excellent, making it super convenient to explore the pedestrian street, and Orange Isle is just two subway stops away. The staff are professional, attentive, and always ready to help, making guests feel truly valued. The room was spotless, with no strange odors, and the cleanliness details were perfectly handled. The soundproofing in the room was great; I had a completely undisturbed night's sleep, which made it ideal for relaxation. Overall, it was a fantastic experience, and I highly recommend it!
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Price per night from:AED 150
Posted on Aug 23, 2026|Deluxe Twin Room (Fridge・Desk・Washing Machine・Kitchen)
JuanlianyaThis is my second time visiting Changsha, and I stayed at this hotel before and really liked it, so I rebooked without hesitation this time. And once again, I was very satisfied. The room is well-equipped and spacious, with a separate wet and dry area in the bathroom. There's also a large wardrobe, a fridge, a microwave, and a washing machine. The front desk staff are very helpful and efficient, always meeting our requests. Downstairs, there's a 24-hour convenience store, and just a short walk around the corner, you'll find Tea Color Delivery and Yuanyang Coffee. The subway station is less than a ten-minute walk further down the road, and across the street, there's a large shopping mall with plenty of food, drinks, KTV, and even Haidilao. Most importantly, the hotel is very close to the city center, including Wuyi Square. I came to Changsha this time to see a concert at Helong Stadium, and it was also very close, less than a 30-minute subway ride away. All in all, it's extremely convenient. If I get the chance to visit Changsha again, I'll definitely choose to stay here. I wish the hotel great success!
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Price per night from:AED 127
Posted on May 8, 2026
LizhouThe room was very spacious. We booked a twin room, and I apologize for this, but the three of us moved the beds together. My apologies to the housekeeping staff who had to tidy up afterward.
The service was excellent. They readily replenished water bottles and quickly brought up extra toiletries when requested. It was also very convenient that they could provide an extra key card for my friend who came back later at night.
The view from the window was decent; you could see a partial river view through the floor-to-ceiling windows, and the night scenery was beautiful. The only downside is that the facilities are a bit old and not very smart, but that's it.
Most importantly, there was a dead praying mantis in the room that looked like it had been there for a while, as its body had already turned yellow.
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Price per night from:AED 211
Posted on May 18, 2026
hahaThe room was clean and tidy with great natural light and ventilation. The bedding was soft and comfortable, making for an excellent night's sleep. The location is superb, making it convenient for both getting around and shopping. The front desk service was warm and welcoming, and check-in was efficient and quick. It offers incredible value for money, and I'll definitely choose to stay here again next time.
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Price per night from:AED 43
Posted on Apr 12, 2026
Guest User
This is my second time staying here in Changsha, and I'm very grateful the hotel upgraded me to a larger room! The toilet flush didn't work every time, and the bathroom walls and window sills looked a bit old; I'd suggest they be updated. The breakfast was plentiful, but finishing by 10 AM felt a bit rushed. It's great that there's a pool, though I recommend bringing your own swimming cap. It's a bit of a distance from the subway station, so taking a taxi is more convenient.
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Price per night from:AED 124