Haikou Hotels with Rooftop Pools

"I checked in late and found a dirty patch on the duvet cover, a hair on the comforter, and black pen marks on the sheets! It was too late to ask for a change from the staff. Two days later, I requested new linens and towels from the front desk. I couldn't tell if the towels were replaced, but the small hand towel by the sink definitely wasn't and was still dirty! The next morning, I pressed the 'make up room' button, and indeed, the room was cleaned when I returned that evening. However, the hand towel was still dirty; the staff had simply folded it and placed it next to the toothbrush holder. On another morning, I woke up to find a bug on the toothbrush cup! This stay was truly awful! There was a new issue every single day."

"Here's a summary of the guest's review: **Environment and Location:** The hotel boasts an excellent location right by the sea, offering expansive ocean views. Some rooms directly overlook the sea, making it ideal for families, couples, and those traveling with children. Guests particularly praised the breathtaking sunrise and sunset views, highlighting the sea view experience from the balcony and living room. **Facilities and Convenience:** The rooms are well-equipped with amenities such as a kitchen, laundry facilities, and cooking utensils, perfect for long stays or guests who enjoy preparing their own meals. Some rooms are warmly decorated and feature children's toys and books, making them well-suited for families. **Service Quality:** The host is described as warm and friendly, providing timely responses and detailed check-in information, along with local travel tips. **Cleanliness and Comfort:** The rooms are clean, tidy, and thoughtfully arranged. Guests found the bedding comfortable and the soundproofing effective, leading to an overall comfortable living experience. The high standard of cleanliness was particularly appreciated by guests, making it suitable for multiple occupants."

"I have to commend the front desk staff – their service was incredibly warm and professional. Check-in was super fast, and they were patient and thorough, even proactively offering tips on local attractions. It was a heartwarming experience from start to finish. The room was spotless, and my stay was perfect; my family was also very happy. I'd love to come back again, definitely in the spring next time!"

"Just checked out, and Haikou Mingguang Shengyi Hotel is truly fantastic! I have to give a shout-out to a few things: the free laundry service is a lifesaver for summer travel; the 24-hour check-in meant we could sleep in as long as we wanted; and the free-flow mini-bar with sodas, plus the scheduled airport/station shuttle service, was incredibly convenient. The location is superb, right next to Longhu Tianjie Mall and close to Chenxi High-speed Rail Station, making both shopping and getting around super easy. Highly recommend!"

"Facilities: The Hermès orange tone of the TV stand in the room isn't too jarring, and the overall design feels very harmonious. Hygiene: The cleanliness seems excellent. Environment: The minimalist yet luxurious design creates a fantastic ambiance. It's super convenient for walks in Wanlu Park and exploring Qilou Old Street, and being right next to MixC means there are plenty of dining options. Very convenient. Service: The front desk service was warm, friendly, and very polite. The room they arranged was great."

"This hotel is exquisite, and the customer service is proactive, offering thoughtful reminders and care even before arrival. It's perfect for a family trip. The rooms are spacious, and the sea view is absolutely fantastic. The beach parties at night are so much fun! The smart devices in the room were a personal highlight for me. It's also close to a food street, so you can enjoy all sorts of delicious food."

"Let's start with the positives: While the hotel isn't brand new, the rooms are well-maintained, and I really liked the overall layout, especially the bathroom. The sink, shower, and toilet are all separate, and even the hard-to-reach areas were clean with no unpleasant odors – which is very important when traveling with children. The shower had great water pressure and hot water, which I really appreciated. Also, room service was quite prompt. The doormen at the entrance were very polite, always greeting us warmly and actively helping with the car doors and luggage. Now for the downsides: This time, I didn't receive the pink roses that The Langham is known for. Also, the soundproofing was a bit lacking. I could clearly hear the neighboring room's door closing, loud conversations, and the housekeeping cart being pushed down the hallway."

"Very satisfied with the convenient location for sightseeing. The room was comfortable, clean, and relaxing. The facilities were excellent, and the toiletries were easily accessible. The front desk staff provided friendly service with a smile throughout our stay, which was a huge plus."

"The hotel is in a great location, right next to a shopping mall, making it super convenient for shopping and dining. We stayed in a sea-view room which offered expansive views and was absolutely beautiful. There's a seaside promenade right outside the hotel, and the room itself was clean and tidy. The hotel staff were very friendly, attentive, and welcoming. Breakfast was diverse and plentiful. I would definitely choose to stay here again next time."

"I spontaneously decided to come to Hainan for a relaxing Qingming holiday, soaking up the sun. The sun was really intense, with daily temperatures consistently above 37 degrees Celsius, and occasionally even hitting 40 degrees. However, coming from a famously hot region, I'm used to high temperatures and found it quite bearable. Plus, with the sea breeze, it was actually quite comfortable! This was my second visit to Haikou. After checking out many hotels online, I finally settled on The Westin. I'd read some reviews saying the hotel's location wasn't great, with limited dining and shopping nearby. Personally, I think the location is actually quite good. It's right by the coast, offering beautiful views of both the river and the sea, as well as the bridge. There are a few decent restaurants near the hotel by Century Bridge, and it's also very close to the Cloudscape Library, just a few hundred meters' walk away. The best part is the scenic walk along the coast, especially beautiful at sunset! One of the hotel's highlights is the executive lounge on the 20th floor, which offers truly stunning views. There's also an outdoor terrace just outside the lounge. Sitting out there with a few drinks and snacks, enjoying the view at sunset, is incredibly relaxing and atmospheric! The executive lounge is generally very good, open from 11 AM to 11 PM. During the day, there are usually soft drinks and a small selection of fruits and biscuits, but from 5 PM to 8 PM during happy hour, they serve light meals. I found The Westin's happy hour to be excellent, with a wide variety of hot dishes, including both Chinese and Western options. The selection of drinks was also extensive, and the food was exquisite, with different offerings each night. This was much better than what I've experienced at other five-star hotels – dinner here was more than sufficient! The hotel's breakfast buffet also deserves high praise. Breakfast is served from 6:30 AM to 11 AM, which is perfect for late sleepers, giving them plenty of time to eat! The breakfast spread was incredibly rich and diverse, with all types of dishes, both Chinese and Western, each with its own character. I highly recommend the rice noodles and wontons – they were outstanding! There was definitely an abundance of fruit and drinks. As it was a holiday, there were many diners during breakfast, but the restaurant never felt chaotic. Tables and cutlery were promptly cleared, and food was refilled quickly – absolutely commendable! This time, I chose the Executive Suite. Unfortunately, I didn't get an upgrade this time. The room itself was great. Although it was a corner unit, the designer made excellent use of the space, creating a very sensible layout. Most importantly, as someone from the south, I appreciate being able to open windows for ventilation, which is much better than staying in high-floor rooms that can't be opened. I heard the best room type is the River and Ocean Suite, with even better views, and I hope to experience it next time! The hotel's bedding was good, toiletries were average, and the customer service was excellent – all my requests were met quickly. The towels were also great, new and soft! A major perk of the executive room is the late check-out until around 4 PM, plus complimentary ironing of two garments daily. I think these benefits are incredibly guest-friendly! The hotel's concierge service was outstanding. Every time we returned to the hotel by car, they would proactively open the door and greet us. A special thanks to Mr. Justin Bao, who provided us with excellent, efficient, and professional service. He not only gave us an overview of the hotel but also advised us on how to get better deals for future bookings – truly grateful to him! I hope to see him again on my next trip to Hainan! I was also delighted that the hotel gifted us a souvenir when we checked out – I absolutely loved it! I will definitely choose to stay at The Westin again on my next visit to Haikou. It's a shame this trip was so short; I look forward to spending a longer holiday here next time, just enjoying the hotel! I hope the hotel continues to improve! Oh, and the hotel is also very close to Qilou Old Street, just about a 10 yuan taxi ride, which is super convenient!"