Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 25, 2026|Deluxe Twin Room
Guest UserWe had a wonderful stay at Capella Sydney.
Our sincere thanks to Rebecca Chan and Kelly Huang for thoughtfully arranging our rooms and making our family feel so warmly welcomed. We would also like to thank Monica Cisneros for the delicious macarons—they were a lovely and thoughtful surprise.
We thoroughly enjoyed the breakfast and the hotel’s elegant interior, which beautifully combines classic heritage character with refined modern design. Every detail made the stay feel calm, comfortable, and special.
Thank you to the entire team for such a memorable experience. Capella Sydney will definitely be our first choice whenever we have the opportunity to return to Sydney.
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Price per night from:MXN$13,587
Posted on May 20, 2026|Superior King Room
Guest UserThe location of the hotel is really good. It's super convenient to go everywhere in the city. The room is very well designed and quite cozy. All staff are really nice, polite, & helpful. The hotel's cafe is cute and the breakfast there is also quite good.
The only issue that we faced in this trip was our A/C was not working on our first night and again on our final night. However, the staff was very helpful and very quickly fixing it. So our overall experience was quite happy.
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Price per night from:MXN$2,585
Posted on Sep 2, 2026|Bed In 4-Bed Female Dormitory Room
Xiaobi_
The location is incredibly convenient, just a three to four-minute walk to the train/subway station, and the light rail stop is right outside – no need to walk more than a minute. Chinatown, QVB, the Opera House, and other attractions are all just one stop away or easily accessible along the line. The front desk staff was quite patient and helpful with directions. The bed was comfortable; I fell asleep instantly, and the soundproofing was decent. However, when staying in a hostel, you do have to put up with issues like roommates having different schedules.
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Price per night from:MXN$682
Posted on Aug 27, 2026|Standard Room, 1 King, City View
tommyjo20121129I chose the W Hotel for a company event because it's the most convenient option, being closest to the ICC venue. The environment was generally good, though the lighting was a bit dim. Overall, it's a prime location and offers a great experience.
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Price per night from:MXN$4,328
Posted on Jul 9, 2026
Anonymous UserThe hotel generally meets five-star standards, but it's positioned as a more accessible five-star option. The decor is quite traditional, not a modern, brand-new design. The rooms are well-maintained, and if you're lucky enough to get a high-floor room, the view is fantastic. You get a direct view of the harbor and the sea, which is beautiful both day and night. The rooftop pool and gym are definitely worth checking out; the views are superb and were a pleasant surprise during my stay. It's a bit of a walk to the subway station, a few minutes on foot, but it's generally acceptable. Overall, it offers good value for money, making it suitable for travelers who want a five-star experience but are also budget-conscious.
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Price per night from:MXN$3,812
Posted on Aug 27, 2026|Guest King or Twin Room
BretRI thought this hotel was great! Friendly staff at check in, the bar and cleaning staff. Rooms were comfy with appropriate amenities for this class of hotel and price point. Breakfast was repetitive, but the taste was good. Our bed was 2 singles pushed together which I think the hotel should think about changing as it was clear when you fell into the crevice between them. Didn’t use the pool or gym because of the weather, but would. Easy access to metro, Oxford Street and other downtown areas.
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Price per night from:MXN$2,869
Posted on Feb 26, 2026
DrewVision
I don’t usually go out of my way to give hotel reviews. Postive or negative. However I must for this hotel.
I was recommended this hotel by someone I am having a meeting with in the area. It was shockingly expensive, but I figured it would be worth it due to location and it was recommended by my contact. I don’t always stay in 5star, but when staying in 5star, and super expensive, I absolutely expect 5star service.
1. Having being dropped off at the hotel there was zero bell boy to help with my luggage. I did all myself. After going inside the hotel I was asked if I would like help with my bags, but replied I already had them… again I already go it myself.
2. At every single hotel I stay in the world it’s common when you ask at reception, how is my room, do I have a good view or location they check and my change it a little for better location or room type if they have vacancies. I was replied to by the girl in reception in a somewhat arrogant manner, sir you have the standard room… with zero intent to look to see if there was better option. In countless years and counties I’ve never had this response. At lease some carding or trying, even if they were full but not just arrogant cold “you have standard”.
3. The sauna advertised is NOT free. It’s paid extra and you need to book. Why would a hotel advertise sauna when it’s an additional cost. In addition it closes at 7:30pm. In all my years I’ve never been to a hotel where it closes so early. How can one have meetings and get back to have a sauna in time. When I complained about this also I was met with coke arrogant smiles.
4. The last day on check out in morning there was no body at the front desk. Zero. Very strange. Never have I been in a hotel there was no body in reception. Even more so strange for such an expensive hotel.
I would never recommend this hotel to anyone. I would in fact go, and have done put my way to NOT recommend. Not even a 1 star. For the price this is ridiculously over priced. The arrive is a lousy 1 star budge hotel. In fact a 1 star would have friendlier and better authentic service.
On one positive note. The gym is amazing. The gym is a 5star as it’s not a “hotel gym” but a membership gym part of hotel. My overall rating therefore is a 2 star for the gym alone. Hotel for the price they charge and the well below average service zero!
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Price per night from:MXN$4,831
Posted on Aug 4, 2026|Three Bedroom Apartment With Limited Housekeeping
Guest UserIt's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.
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Price per night from:MXN$1,550
Posted on Dec 16, 2024|Deluxe Two Double Room with City View
Guest UserBeautiful hotel to visit in the city and staffs are very kind and nice. Very short distance to Barangaroo reserve, perfect place to stroll after dinner.
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Price per night from:MXN$4,511
Posted on Oct 3, 2023|Cityvoo Loft Room
Guest UserBrilliant. On the water, just far enough away from the busy CBD yet you can walk there for shopping, beautiful walks around the point and through the gardens, all staff provided fabulous service, incredible wharf converted into modern hotel, loved the brekkie too. Would definitely stay again. Thank you Team Ovolo!
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Price per night from:MXN$5,707