Family hotels in Beijing

This time, I stayed at a hidden gem of a hotel near Universal Studios! You can see the Universal cityscape and even Harry Potter's castle right from the room 🏰, which my kids absolutely loved – they kept snapping photos themselves. The hotel is conveniently located right next to Wangfujing Bay, with direct access to the mall from the third floor, making dining and shopping incredibly easy! During the peak summer season, compared to the Universal Studios Hotel, this place offers fantastic value for money. The stay experience was top-notch. Our butler was exceptionally thoughtful; since it was my child's birthday, they upgraded our room, sent a cake, decorated for the birthday, and even provided 'Little Prince' toiletries for kids. The hotel is very new, so the room facilities are all fresh and clean. It's also larger than the standard rooms at the Universal Studios Hotel, and the soundproofing is quite good. Ordering takeout was also very convenient! A special thank you to Joanna Jessica from Guest Relations. She communicated very thoughtfully even before our check-in and was always prompt in her replies after we arrived, making our stay even more comfortable. I'll definitely stay here again next time I visit Universal.

Here's my detailed review again! Overall: Excellent location, definitely worth staying! Firstly, the location is fantastic. It's a 5-minute walk to Sanyuanqiao subway station, and even closer if you exit from the basement of Phoenix City Mall. There are plenty of dining options and a 7-Eleven nearby. It's incredibly convenient whether you're exploring Beijing by subway or traveling to and from Capital Airport. Secondly, the cleanliness is great. Although the hotel has been open for a few years, the room facilities are well-maintained, and the bathroom and shower are very clean. Thirdly, the Citigo brand is known for its well-equipped lobby. The ground floor has a restaurant, billiards, TV, and bar service in the evenings, so you can enjoy the nightlife without even leaving the hotel. However, there's a common issue with Huazhu hotels: staff are asked to call and solicit good reviews... If a hotel is good, I'll naturally give an objective review. These calls are actually quite annoying.

Front desk staff Cecilia provided excellent service; she was very enthusiastic and followed up throughout my stay, promptly resolving any issues. The hotel room was very clean and tidy, and the views were great. Any requests I had were accommodated efficiently. Also, front desk staff Selina gave me water and helped with my luggage when I checked out, which was a nice touch. Overall, it was a great experience. My only suggestion is that it would be helpful if housekeeping could provide hair ties, as it can be quite inconvenient if you forget to bring one.

The location is great, very close to the subway, especially Line 8, which is super convenient for watching the flag-raising ceremony and exploring Qianmen Street for food and shopping. The decor is a bit dated, and there's no mini-fridge, but the wide bedside table is very practical, and the bay window is perfect for families. The service was good; they even upgraded us to a room with a view of Zhengyangmen Gate, which was fantastic. Breakfast wasn't very convenient though.

Great location, free laundry, comfortable fresh room. It was quiet when I was there in July, so I had a good sleep. Stayed there on my way back home, originally intended to stay at a different hotel on Wangfujing (the one I stayed at before), but very glad I booked this hotel instead. The gym has several treadmills, it is right next to the laundry, so you can use it during the wait. The staff at the reception was friendly and professional. There's tea and yogurt served at the reception area. I really enjoyed the hotel overall. The only minor downsides were: 1) several patches of dust I found on the bed after the cleaning one day, 2) the tea supplied at the tea station was not a standard tea and had rather unusual taste (not bad, but different).

First time choosing this hotel and I was very pleasantly surprised! The service was excellent, facilities were complete, and parking was convenient (a big plus). For a short trip, it's more convenient and cheaper than parking at the airport. The shuttle runs every half hour and it's only a 3-minute ride. There are also plenty of places to eat and drink nearby (including a convenience store). I didn't take any photos of the hotel, so I've just included some from my trip instead.

LOCATION : Apartment is facing Hutong life (historic alleyways and traditional courtyard homes (siheyuan). 10mins walk to Dongsi Train Station (Exit E, Line 5 & 6), McDonalds and supermarket (next to Dongsi Train Station Exit B). 3 - 5mins walk to main road & minimart, a lot of local brand shops and restaurants along the main road. Infront of the apartment is Longfusi (Longfu) area. A lot of local stalls, nice place to chill. Most are local brand shops and well known brands will be 7-11 convenient store, Arabica (% Arabica) coffee shop, Miniso (variety store) and Muji (fashion store). 30mins walk/ 15mins drive to Wangfujing Street (Beijing’s most iconic and bustling pedestrian shopping avenues). 30mins car ride to Niujie St (Muslim area). 15mins car ride to Tiananmen Square & Forbidden City. 1.5hr drive to Great Wall of China (note : The Great Wall has multiple entrances depending on which section you visit. For the highly-rated, restored Mutianyu section (73 km from Beijing), you will arrive at the main Visitor Center and proceed to either the North Entrance (for the cable car) or the South Entrance (for the chairlift and toboggan). Cable car and chairlift, no age limit. Toboggan, 60yrs old and above not allowed to ride)). CLEANLINESS : Room is clean and not carpet flooring, so cleaner and no stain. Queen bed and Queen sofa bed are a bit hard, but OK. Toilet clean, but have mold stubborn stains between the tiles. SERVICE : 24hrs helpdesk. Excellent and very helpful front desk. 1) We wanted to send parcel to a friend in Shenzhen, front desk helped us to book the pick up service using their own phone (we Wechat pay to the front desk staff). 2) We wanted to buy something urgently, and none of the stores sell, but we found the item online and ask front desk to help us buy, cause we don't have local no. and don't know how to navigate the app (no English translation). Front desk bought for us online and we pay them via WeChat again. 1 hour later, the item arrived! 3) Inside the room, there is no phone to contact the front desk. But they do provide us their Wechat QR code, so we can contact them, 24/7! Their reply is so fast, even I texted them at 1am! Less than 15 seconds, they replied! So efficient! Over all, China is so efficient and convenient. FACILITIES : Small gym and pool table available at Level B1. Wheelchair/pram friendly. TV channels, not many selection, mostly all local channels. No English news channels available. No iron board, must request from front desk. Washing machine is clean, come with dryer function (note : need 3hrs to dry the clothes. We wash the clothes at 11pm. Once washing is done after 1 hour, we set to drying mode. Next day morning, the clothes still hot inside the machine. Nice!). Level 1 lobby, they have a room to keep parcels. If you have friends who want to deliver parcel to you or you order online, can send to the apartment directly, but you need to collect the parcel from the parcel room yourself. FOOD : A few halal restaurants near the apartment, but mostly serve beef. If you are not a beef person, you try 紫光园 Ziguangyuan Halal Restaurant (inside Longfu/Longsi area) they serve nice Beijing Roast Duck! They have a lot of outlets, one is near Wangfujing St and another one at Niujie St.

The reception team was always ready to help with any request, and the breakfast spread was consistently good. The room had all the necessary amenities, plus the hotel’s location made it easy to access all kinds of public transport.

I’m truly grateful for this specific service apartment—it has been absolutely ideal for my stay in Beijing. It fits my needs perfectly, and I feel safe and at ease staying here. Due to my severe allergies, I could not stay in a standard hotel. Outside food holds too many hidden risks, filled with unknown plants and herbs that trigger my reactions. Cooking for myself is the only way I can stay healthy. I recently tried breakfast here and accidentally ate Chinese cured bacon, mistaking it for regular bacon. It was smoked with local vegetation I’m allergic to, which immediately caused an allergic response. This experience showed me how vital this service apartment truly is. Having a full kitchen lets me control every ingredient I eat. In an unfamiliar city where so many foods carry hidden allergens, this apartment gives me the safety and stability I desperately need.

The room isn't very big, and water leaks from under the partition between the shower and the toilet, so after showering, the water flows all over the toilet area, making it impossible to use the toilet. Be careful when entering the lobby at night; if the doors are closed, push them slowly. There are no signs on the doors to indicate which ones are closed or open. There's a lack of 'push' or 'pull' signs, and I ended up bumping my head on a door when I came back that night.