Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 19, 2026|Handpicked Double Bed Room
MarkOki
The hotel is very conveniently located, with attractions, restaurants and public transport right on your doorstep. However, there are a few things worth considering before booking.
Firstly, the hotel occupies just one floor of a busy commercial building, rather than being a standalone hotel. Lift access can be frustrating, particularly during busy periods.
The rooms themselves are reasonably comfortable, but be aware that not all rooms have windows, so I would strongly recommend checking this before booking.
Breakfast offers a reasonable selection catering to both Western and Asian tastes. However, the kitchen is very small, meaning that even basic hot breakfast items such as fried eggs and bacon can take quite some time to be replenished, despite it being a buffet. Food frequently runs out, and guests often have to ask staff to top things up.
I believe much of this comes down to staffing. The reception staff seem to do absolutely everything — checking guests in, carrying luggage, serving breakfast, attending the bar and providing concierge services. They are clearly stretched across too many responsibilities.
On a very positive note, the staff are exceptionally friendly, welcoming and always willing to help. Their attitude and willingness to assist were certainly highlights of our stay.
Overall, the location is excellent and the staff are wonderful, but the hotel’s facilities and operational shortcomings let it down. With some improvements to staffing and breakfast service, the experience could be significantly better.
I’m sorry I couldn’t give a more positive review, but I hope this feedback is taken constructively.
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Price per night from:AED 306
Posted on May 6, 2026
云深不吃醋
The owner is very nice - very chatty and easy to talk to. My luggage was crazy heavy and he helped me with it and loaded it onto the didi for me as well, which I really appreciate! Unfortunately I don't have many pictures of the accommodation because I was sooo busy and tired~
The area is 20 min to 体育西路 which I love going to because there's a whole basement of anime and donghua merch you can get from there! Plenty to eat too.
Breakfast was simple but good and to my liking.
Rooms are clean and comfortable. I really enjoyed showering there! The heated toilet bowls really make a difference.
They have cats in the lobby as well. There is only one washer and dryer in the lobby that you can only use from breakfast time onwards so travellers who intend to wash and dry your clothes there do take note~
I was there past midnight and the young guy at the reception kind of mixed up my room, and didn't tell me about breakfast either 🥲 so I only had breakfast on the last day of my stay hahaha! Anyways on the first day I was in Changsha for a day trip, and I was notified that they would have to shift my stuff to my new room because there was a mistake in the room type, which was fine by me! But the housekeeper kind of just threw all my stuff into my luggage without any care so my clean clothes and dirty airplane clothes were mixed together with my used undergarments and my books were bent :( my dresses were also still in the wardrobe in the previous room and they didn't bring it to my new room so I had to wear a dress that I haven't washed the next day 😅 but I didn't want to make a fuss since I came back to the hotel from Changsha at about 2am and understood that the owner can't possibly wake the occupants in the room to retrieve my clothes. Also the next morning the housekeeper was pretty nice so there's that!
In conclusion I will still choose this accommodation when I'm back in GZ as its value for money, really clean and has chill vibes, and near 广州东站~ Way better than the other place I stayed at (M*m**nt Hotel hahahah)
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Price per night from:AED 289
Posted on Oct 11, 2026|Deluxe King
Guest User
I first learned about Mandarin Oriental because of Leslie Cheung, and since the Guangzhou property happened to be quite reasonably priced, I booked a one-night stay to experience it.
Let's start with the pros: The location is fantastic. It's right above Shipaiqiao Metro Station, with direct access to the hotel from the ground floor of Taikoo Hui. There are all kinds of shopping malls surrounding it, and it's not far from the Guangdong Museum, Canton Tower, and the Guangzhou Museum of Art. The young ladies at the front desk were very warm and greeted us with bright smiles. They promptly changed our room and even helped us with the elevator. There are soft stools inside the elevators, which are convenient for placing bags or for elderly guests to sit on. The room layout is quite regular, the mattress is comfortable, the linens are clean, and they didn't trigger any allergies. The curtains are button-operated and provide great blackout coverage. The bathtub comes with bath salts (though I'd suggest adding disposable bathtub liners). The welcome fruit was varied and tasted great.
Now for the cons: The soundproofing in the room is poor. The TV and voices from next door were very clear (the woman next door must have been like a lawyer, talking loudly for hours into the night). There are way too many mirrors in both the lobby and the rooms, making it a bit easy to get disoriented. The body lotion is in a large pump bottle fixed to the vanity, which is inconvenient to use and impossible to take home as a souvenir. The tea is bagged; I'd recommend adding large ceramic mugs with handles or offering loose-leaf tea. Only canned mineral water is provided—it would be better to add bottled water specifically for making tea. All the drinks in the fridge are chargeable; nowadays people care about health and don't drink that many anyway, so they could stock fewer cans and offer them to guests for free.
Finally, the highlight was the breakfast. Both the Chinese and Western kitchens were authentic—I polished off two bottles of yogurt alone. If you have time to enjoy a leisurely breakfast, you should definitely book a room here.
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Price per night from:AED 975
Posted on Oct 5, 2026|Audio-visual Duplex Twin-bed Suite
92808The apartment is in an excellent location with great value for money! It's perfect for family trips. It's close to Parc Central, Liede Food Street, and other attractions, making entertainment and shopping incredibly convenient! Canton Tower is also just a stone's throw away, and the night view is absolutely captivating! The front desk service was warm and attentive. Looking forward to staying again next time! 👋
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Price per night from:AED 188
Posted on Sep 25, 2026|Standard 2-bed Room
anlen86This hotel is located in the old town, surrounded by unique arcade-house architecture. It's very convenient for visiting attractions, and for this price, it offers excellent value for money in Beijing Road, a place where every inch of land is precious. The front desk staff had a great service attitude and proactively helped solve problems. A good hotel front desk makes a stay even more welcoming.
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Price per night from:AED 316
Posted on Oct 13, 2026|Deluxe Bayview King Room
Anonymous User
The location is very convenient, with a variety of restaurants, bars, and supermarkets within walking distance. There are three check-in counters, but only one was open, and only two front desk staff were handling the guest ahead of me. After more than ten minutes without any progress, I asked if they could speed things up as I had commitments in the afternoon. However, the female receptionist replied very impatiently, saying it would be done soon. Another five minutes passed and it was still not sorted out. Frustrated by this, I asked repeatedly until a supervisor finally stepped in to help. Other services were decent, and they even deliver food deliveries up to the room in the evening. The water temperature in the room felt like it was locked at a single setting; I tried adjusting it every which way without noticing any change in heat—it would have been better if it was slightly warmer. The bedsheets and pillows were very comfortable.
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Price per night from:AED 539
Posted on May 17, 2026|Guestroom - Single Occupancy (Double Bed) (Sofa)
Guest UserThe room was clean and tidy, and the bedding was very comfortable, especially the mattress, which was just the right balance of soft and firm, making for a wonderfully comfortable sleep. The hotel offers airport shuttle service, and all the staff were excellent, friendly, and professional. The only downside was that there wasn't an outlet in the bathroom to use the hairdryer.
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Price per night from:AED 124
Posted on Oct 7, 2026|CityNote Queen Bedroom
Guest UserAn absolutely fantastic experience! The hotel is located right at Exit A of Tiyu Xilu Metro Station, nestled in Guangzhou's CBD, making getting around incredibly convenient. Inside, not only is there central air conditioning, but also a fresh air system, keeping the entire room feeling fresh. The soundproofing is excellent too; despite my room facing the main road, I didn't hear any noise. What's most commendable is the exceptionally warm and friendly service from all the staff who assisted me. When staying at a hotel, while facilities might vary, the attitude of the service staff is always the most crucial. During check-in, the hotel staff patiently helped me change rooms twice without any hint of annoyance. One night, my hair got stuck in my finger and I couldn't get it out. Around 12 AM, I asked the front desk for help, and the male staff member patiently helped me remove the hair! Earlier that evening, when I was trying to get it out myself, they even lent me a sewing kit! I'd like to say: if only one staff member had a good attitude, it might be an isolated incident, but when every single staff member is so willing to help guests, it speaks volumes about the hotel's systemic service philosophy. I highly recommend it to everyone!
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Price per night from:AED 142
Posted on Oct 6, 2026|Premium Room
Will8210A truly satisfying stay! This is the pinnacle of family-friendly hotels. My child absolutely loved it. The environment is excellent, and the room was clean, tidy, and odor-free. The staff were incredibly helpful and accommodating. Plus, the breakfast had a great variety and tasted delicious.
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Price per night from:AED 324
Posted on Aug 7, 2026|Twin Guest Room
Guest User
This hotel's location is indeed excellent, with a subway station conveniently located just a short walk away, making it very easy to get to Pazhou. The service efficiency is also quite high; when I had an issue and contacted the front desk, someone came to resolve it quickly. The room was clean, making for a comfortable stay. The breakfast selection was also quite comprehensive.
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Price per night from:AED 231