YYull.Our stay at this hotel exceeded our expectations in every way, and we are truly happy that we chose to stay here. From the very first moment we arrived, the experience already felt warm and welcoming. We especially want to give a huge thank you to Connor, who made such a strong first impression on us. At first, some of the staff greeted us in Mandarin, but once they realized we were speaking English, Connor immediately approached us with such professionalism, friendliness, and great initiative. He made us feel comfortable right away and handled everything smoothly with genuine hospitality. His attentiveness and positive attitude really stood out throughout our stay.
We were also very happy to receive a high-floor room, which made the experience even more enjoyable. The room itself was spacious, clean, modern, and very comfortable. Everything was well-maintained, and you could really feel the quality and attention to detail in both the room design and housekeeping. The bed was comfortable, the atmosphere was relaxing, and overall it was a perfect place to rest after exploring the city.
Another lovely surprise was the complimentary treats arranged by Connor, which we truly appreciated. Small gestures like this really make guests feel valued and cared for, and it shows how much effort the hotel puts into customer experience.
The breakfast was also one of the highlights of our stay. There were many delicious options, and we especially loved the live station for cicongfan — it was honestly so good and something quite unique compared to typical hotel breakfasts. Everything tasted fresh, and the variety was excellent every morning.
Because we enjoyed our stay so much, we eventually decided to extend for a few more nights instead of moving elsewhere. That alone says a lot about how satisfied we were with the hotel, the service, and the overall atmosphere.
The location is another big plus. It’s very convenient, and right beside the hotel there are several great local food spots to explore. We especially loved the wonton noodles nearby — definitely one of our favorite meals during the trip. Having good local food within walking distance made the stay even better.
The only small suggestion we would give is that some parts of the room could benefit from a more modern renovation and perhaps a fresher fragrance to elevate the luxury feeling even further. The room was still comfortable overall, but with a more updated design and a fresher ambiance, the experience would become even more perfect.
Overall, this hotel gave us such a memorable experience thanks to the excellent service, comfortable rooms, delicious breakfast, and strategic location. Special thanks again to Connor for going above and beyond to make our stay so enjoyable. We would absolutely come back again.
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