Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Outstanding
DDruchiiHaving enjoyed a previous stay in February, I chose to return this July. I requested an east-facing room and was delighted that my wish was granted. The sunrise view towards the Skytree and the National Diet Building around 4:30 AM in summer is absolutely breathtaking, easily rivaling any dedicated observation deck experience. The Japanese set breakfast was both substantial and delicious, and the serene view of pine trees reflected in the restaurant's pond was incredibly soothing. Furthermore, perhaps owing to its prime location near the National Diet Building and the Prime Minister's Official Residence, the hotel offers incredibly convenient direct underground access to public transportation, yet the street-level environment remains remarkably quiet and tranquil. The staff were exceptionally courteous and friendly, and the presence of Chinese-speaking personnel ensures that Chinese guests will face virtually no language barriers. On a delightful side note, the ambient fragrance used in The Capitol Hotel Tokyu's corridors is utterly captivating – I highly recommend making it available for purchase at the hotel's souvenir shop! I will absolutely be rebooking here for my next trip to Tokyo.
NNannanzhiyuThis hotel is super convenient, just a few minutes from the subway station, right by Nihonbashi. The breakfast was good too, served in individual small dishes. If you get a corner room, the space is decent. The highlight for me was the hotel's public bath – I went both days I stayed there.
洪洪洁As a Marriott titanium bonvoy member, and members of several other hotel chains, I’ve stayed in many great hotels. I can say Park Hotel Tokyo is truly one of the best, comparable to Four Seasons and Ritz Carlton! It is not about how fancy everything is, but the art museum fill, the artist rooms, the stunning view of Mount Fuji and Tokyo Tower, the friendly service, and the convenience to transportations, hprovided us a truly lasting memory!! I wish there are more hotels like this!
SShiina_hFacilities: Very luxurious, with all the necessary amenities like an ice machine and laundry room. The items in the hotel room were relatively new, and the room itself was quite spacious for Tokyo standards. A special shout-out to the standby video background music on the hotel TV – it was truly lovely.
Hygiene: Very clean, standard five-star hotel management.
Environment: Located near Tokyo Bay, a bit far from the city center but very close to Disney, so there are pros and cons. It's very quiet at night with hardly any traffic, though the commute time is a bit long (about 50 minutes to Shinjuku).
Service: Also standard five-star hotel service. (A quick tip here: if you're going out during the day and need hotel staff to replenish room consumables, you'll need to flip the electronic switch by the door – I learned this the hard way!)
GGuest UserFacilities: The facilities are very new, but you need to choose the right room type. Some have been newly renovated and come with L'Occitane toiletries and skincare products.
Hygiene: Very clean, and they replenish toiletries.
Environment: High floor with city views, quite spacious.
Service: Friendly service, just takes too long to wait for the elevator.
Hotel near Shinjuku Area, Tokyo 16.2% of visitors choose this area
Price per night from:AED 733
9.2/10
Great
GGuest UserFacilities: Well-equipped and thoughtfully laid out.
Cleanliness: Tidy and orderly, with a bright and clean lobby.
Environment: Convenient transportation nearby and a wide selection of restaurants.
Service: Friendly and amiable, incredibly attentive and welcoming.
XXin Ying ShiThe hotel's location is superb! This is my third time staying here, and this time I was on the 24th floor. The room was spacious enough for four large suitcases and two carry-ons. The hotel's buffet breakfast on the 25th floor offers a wide variety of options. I'll definitely choose this hotel again for my next visit.
Hotel near Shibuya, Tokyo 5.9% of visitors choose this area
Price per night from:AED 720
9.0/10
Great
XXiaotouThe hotel is conveniently located near several subway stations, with Akabanebashi Station being the closest. The front desk offers Chinese-speaking service, and we were assisted by Mr. Fu, who was incredibly warm and attentive. Other staff members were also very friendly and proactive, making us feel right at home. Our room on the 27th floor had a partial view of Tokyo Tower, which was stunning from day to night, offering a very open and expansive view. Shiba Park and Zojoji Temple are right next to the hotel, perfect for a stroll. The room itself was very spacious and well-equipped, with a separate shower and bathtub. There's a supermarket and a gym on the hotel's B2 level. We booked a room that included complimentary access to the executive club lounge, which was excellent value. We enjoyed food and drinks from afternoon check-in until 9:30 PM, and several of the wines were superb. For breakfast the next day, I recommend going early as the Japanese set is limited and runs out quickly. We were lucky enough to get the last two!
OOngRayGreat location and excellent quality for a brand new hotel. However, there was one main design fault with the dual key units- the doors to the individual rooms could not be held open - all there was was one door wedge which didn't hold up well and we had to lay our luggage on the floor to keep the rooms opened. This is quite basic for dual key units catering to families. One door wedge for 2 rooms isnt the solution for a newly opened hotel in the 21st century. More importantly, I echo the esrlier reviews on the utter lack of hospitality displayed by the front desk staff. During check in, a male receptionist simply barked out instructions and didnt make us feel welcome at all. During self check out, the female receptionist simply didn't bother to make eye contact or say good bye. This is totally not befitting of Japanese hospitality.
Hotel near Ginza/Tsukiji, Tokyo 8.5% of visitors choose this area
Price per night from:AED 506
8.6/10
Very Good
GGuest UserThe hotel room was a bit small, but that's acceptable for the price. The biggest issue was that the fridge barely cooled at all; it was more for show than for actual use.