Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 14, 2025|Deluxe Apartment
Loki-Y**I. Environment**
* The hotel offers a beautiful, quiet, and comfortable environment, away from the hustle and bustle, perfect for relaxing.
* The rooms are tastefully decorated, with meticulous attention to detail, creating a warm, homely atmosphere.
* The public areas are clean and tidy, with abundant greenery, providing a pleasant space for guests to relax.
**II. Service**
* The warm and attentive front desk service and efficient check-in process were impressive.
* The friendly staff meticulously attended to every guest's needs, making the room feel right at home.
* The hotel's thoughtful extras, such as free transportation and travel assistance, greatly enhanced the stay experience.
**III. Facilities**
* The rooms are fully equipped with high-end amenities, and the beds are soft and comfortable, ensuring a good night's sleep.
* The hotel also features a state-of-the-art gym and swimming pool, meeting guests' leisure and entertainment needs.
* The air conditioning and hot water systems in the rooms perform well, providing a comfortable living environment.
**IV. Location**
* The hotel enjoys a prime location with convenient transportation and is surrounded by a wealth of dining, shopping, and entertainment options.
* Located in the city center or near scenic spots, the hotel offers easy access to the city's sights and local culture.
* The hotel's beautiful surroundings, away from the bustling area, provide guests with a peaceful retreat.
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Price per night from:MYR 117
Posted on Nov 4, 2025|M - Executive Double Room
Zarrin62It is a great place to stay. Convenient to move around but what is most important is the staff. Breakfast is great in a nicely decorated place with team ready to serve you. Three flavors coffee or a hot cup of tea.
I also personally want to thank Mr. Dat Nguyen. I forgot my passport and wallet in the room. He manage the crisis very well and I feel well supported as the hotel in Hanoi will not offer me a room without passport. He shared my passport copy till the passport physically arrived which took three hours. Thank you once again.
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Price per night from:MYR 149
Posted on Apr 12, 2026|Deluxe, Guest room, 1 King
AlstonNgohGreat stay at Sheraton Hai Phong Hotel. The hotel was very clean, and the location was convenient. The room was spacious, comfortable, and well maintained. The gym and swimming pool were excellent, and the breakfast had a wide variety of choices. The service staff were friendly, polite, and welcoming. The front desk and bell staff were also very professional and courteous. Overall, it met the standard I would expect from a Marriott hotel, and I was not disappointed.
One small area for improvement is the bathroom ventilation. The exhaust fan was not very strong, and sometimes there was a slight smell in the bathroom when the air conditioning was not on.
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Price per night from:MYR 283
Posted on May 30, 2026
SAMSAM@Location & Transportation: The hotel boasts an excellent location with convenient access to dining and shopping. It's just a few minutes' walk from the subway station and various attractions.
Ambiance & Hygiene: The lobby design is simple yet grand. The room was spotlessly clean, and the bedding was soft and fresh. There was even a subtle fragrance in the air, allowing me to completely relax the moment I stepped in.
Service: The front desk lady was very friendly and processed my check-in quickly. She even upgraded my room for free! Room service was very responsive; the extra toiletries I requested were delivered within minutes. A special shout-out to the cleaning staff; every day I returned to a perfectly tidied room, and they even left thoughtful handwritten greeting cards.
Facilities & Comfort: The mattress was just right, neither too soft nor too firm, and there were pillows of various heights to choose from. The soundproofing was excellent, ensuring a peaceful night's sleep until morning. There was plenty of hot water, and the shower pressure was perfect, washing away all the day's fatigue.
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Price per night from:MYR 234
Posted on Apr 5, 2026
Guest User
Flamingo Bay Resort in Cat Ba has a fantastic location, making it easy to enjoy the surrounding scenery and nearby attractions. The setting is definitely one of its strongest points.
During my stay, there were quite a lot of kids around, which made some areas feel a bit noisy and less relaxing than expected. Also, the outdoor pool was under renovation at the time, which was a bit disappointing since it’s one of the amenities I was looking forward to.
Overall, it’s a solid choice for its location, but the experience may vary depending on what you’re looking for in terms of atmosphere and available facilities.
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Price per night from:MYR 455
Posted on May 2, 2026|Deluxe King Room
Guest UserIt's definitely worth a visit. The rooms are clean, spacious, comfortable, and beautiful, and there's even a gym. Breakfast is included, and it's conveniently located near the city center for Hai Phong food tours.
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Price per night from:MYR 60
Posted on Jun 17, 2026
Guest User
I did not receive the room type that I reserved through Trip.com. My booking was for two suite rooms, each with two beds and one sofa bed, to accommodate a total of nine guests. Upon arrival, the reception staff informed me that this room type was not available and stated that the listing on Trip.com was incorrect. As a result, the rooms provided do not match my confirmed reservation, causing significant inconvenience to my group. I would appreciate an explanation for this discrepancy and an appropriate resolution as soon as possible.
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Price per night from:MYR 177
Posted on Nov 24, 2024
Bec Tryon
The hotel was very nice. Great location and view (sunset from the rooftop bar is fantastic). If it wasn't for the construction in front of the hotel, this hotel would be the bees knees. It is close to our tour operator and mini markets. The staff so helpful and informative. Jong, one of the managers, organised a taxi for us to take us from our tour in the harbour to our speedboat to take us to Ha Long City. The speedboat driver organised the taxi driver to take us to our hotel in Ha Long City. It was well organised for us at half the price that we paid to get to Cat Ba Island. We were taken advantage of in the beginning of the Cat Ba Island adventure as unknowledgeable tourists, but we were treated so well on our departure trip from Cat Ba Island thanks to Jong.
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Price per night from:MYR 348
Posted on May 3, 2025
Guest User
The guy at the front desk was very nice. Motorbike rental was 100k. There were many places to eat nearby, but breakfast was no longer available recently.
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Price per night from:MYR 73
Posted on Jun 29, 2025
Hang
-Quick check-in, friendly and enthusiastic receptionist. -Clean room, fully equipped and comfortable, near Aeonmall. Every time I return to Hai Phong, I stay here, reasonable price ☺️
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Price per night from:MYR 67