Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 8, 2026|One Bedroom Deluxe
Anonymous UserAs a frequent business traveler and hotel enthusiast, this hotel truly exceeded my expectations👏
The moment I stepped into the room, it felt bright and spacious. The room size was more generous than many hotels of the same caliber I've stayed in before. There was ample space for luggage, and the work and leisure areas were clearly delineated, completely free from any cramped feeling. The attention to detail in the design was truly impressive.
The amenities were thoughtful and comprehensive. The room was equipped with a self-service laundry machine, so I didn't have to worry about accumulating dirty laundry during my week-long business trip – it was incredibly convenient. What surprised me most was the shower experience: the water pressure was strong and steady, and there was plenty of hot water, hitting my body with just the right force. After a long day of travel, a shower completely washed away all my fatigue. This kind of comfort in the details is precisely the standard a five-star hotel should uphold👍
Overall, my stay was impeccable. I will definitely choose this place again for my next business trip here.
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Price per night from:CAD 97
Posted on Aug 2, 2026|Deluxe City View Room With 2 Single Beds
Anonymous UserOverall a great stay with fantastic views and amazing service!
The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay.
I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
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Price per night from:CAD 86
Posted on May 31, 2026|Superior Twin Room-Non-Smoking
JasonnXGood stay overall. Ando Hotel is very convenient, only about a 5-minute walk to Nagoya Hill Shopping Mall. The staff were friendly and helpful, especially with luggage.
The room was comfortable, but there was no hairdryer or fridge, which may be inconvenient for some guests. Cleanliness can also be improved, as there was dust on the toilet door.
Overall, good location and service, but basic amenities and housekeeping could be better.
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Price per night from:CAD 33
Posted on Jun 27, 2026
Dean StantonImpeccably clean. Outstanding service from Ixxora on front desk. All staff keen to please and professional. They actually seem genuinely happy to be there and to welcome you.
As of June 2026, MAXONE Batam offers simply the cleanest and most well maintained rooms in the whole of Kepulauan Riau. No question. The only hotel able to compete with the obsessive cleanliness is their next door neighbour 4 star property adjacent! There are new 5 star hotels on the island where the level of maintenance does not meet the standards set by MAXONE Batam.
Highly recommended for leisure travellers who DON'T require pool, gym or breakfast included in the price. What you will get is a sense of luxury and commitment to quality and service excellence.
Not recommended for longer stays and business travellers due to poor WiFi stability and shortage of work space / work surfaces in the rooms, that are small and a tight squeeze by Indonesia standards.
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Price per night from:CAD 37
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
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Price per night from:CAD 45
Posted on Jul 19, 2026|Grand Suite Garden, Non-Smoking
syahidxHad a fantastic stay at Wyndham Panbil Batam. The hotel is beautiful, peaceful, and perfect if you’re looking to relax away from the busy city area. The room was spacious, modern, very clean, and the bed was incredibly comfortable.
The staff were warm, welcoming, and always ready to help, making the entire experience even more enjoyable. The breakfast buffet had a wide variety of delicious options, and the facilities, especially the infinity pool and gym, were well maintained.
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Price per night from:CAD 65
Posted on Jul 13, 2026
Guest User
Check in was smooth. Villa was big, love the spacious living room. Unfortunately need to improve on housekeeping cleanliness. There was a standing stack of cigarette ash left on the dining table beside the pool. There was unwashed coffe stain on the rim of the coffee mug, no stirrer was provided for the coffee and tea satchets, not thoughtful. We hardly use the 3rd floor so cant comment. You need to move the furniture yourself if you wanna sit outside on the 3rd flr.
Master bedroom was huge, with view of the sea. Toiletrie, dental kits were provided. The toilet door was abit faulty, could not close properly..sigh..
Bathroom wall looked mouldy/ dirty.
We were greeted by thunderstorm the next morning, the wait for buggy took more than 15min in the morning--breakfast peak + inclement weather. Water started seeping into the 2nd flr landing during the pour, and water was dripping from the bathroom...itz crazy..fortunately we were checking out that day already..
Cant comment on other facilities as we didnt get to try..will i go again...maybe after their next round of refurbishment.
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Price per night from:CAD 159
Posted on Jun 2, 2026
Teo Hwee KhimThe staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout.
Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day.
Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.
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Price per night from:CAD 62
Posted on Feb 20, 2026|Deluxe Room
Anonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
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Price per night from:CAD 41
Posted on May 28, 2026
Guest UserWorth with the price
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Price per night from:CAD 86