With a stay at Santika Hotel Batam in Batam, you'll be a 1-minute drive from Batam Centre Ferry Terminal and 7 minutes from Nagoya Hill Mall. This hotel is 5.5 mi (8.8 km) from Harbour Bay Ferry Terminal and 0.3 mi (0.4 km) from Batam Center Shopping Area.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 136 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
"Hotel Santika offers a great location and excellent service. The staff were consistently polite, welcoming, and genuinely helpful throughout my stay.
What truly deserves special mention is their thoughtful breakfast service. Breakfast is available from 6:00am to 10:00am, but I had an early ferry at 6:00am and couldnât make it. The staff offered a takeaway option, and the team kindly arranged to prepare my breakfast early at 5:00am. I honestly expected the request might be overlooked, but they exceeded my expectations.
To my surprise, everything was carefully packed: a box of bread and a bento set with the fried rice I requested, along with some fried fish, cutlery, and a bottle of drinking water. The attention to detail was impressive and made my morning so much easier.
It was a genuinely pleasant experience, and Iâll definitely return if Iâm staying in Batam again. Thank you, Team Hotel Santika!"
Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
1245 reviews
8.8/10
1 night
From US$30
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9.5/10
Amazing
224 MarchExcellent Stay at Studio Executive â Thoughtful Service & Great Buffet
We recently booked a Studio Executive room through Trip.com for a family trip to Batam, and it exceeded our expectations. From the incredibly proactive service to the unique culinary offerings, it provided a comfortable and memorable stay for my elderly parents and me
đ Standout, Proactive Check-In Service
The service here is exceptionally family-friendly. During the check-in process, while verifying our guest identities using our passports, the front desk staff noticed my parents' birthdates. Without us even asking, they thoughtfully offered to provide a plastic stool for the shower to make things safer and easier for them. It is rare to see an administrative process turn into such genuine, proactive care! Security is also tightly managed, and the front desk service is available 24/7, ensuring complete peace of mind
đ Cleverly Designed, Spacious Bathroom
The bathroom area was a pleasant surprise:
The Shower: It is exceptionally clean and spacious. The layout is so generous that I easily managed to fit my 160\text{ cm} wide portable bathtub inside the stall with room to spare, turning the shower into a private spa setup.
The Vanity Space: While the sink counter itself is on the smaller side and doesn't hold many toiletries, the design compensates perfectly with a wide second shelf underneath the sink area. It kept all our extra items neatly tucked away but within arm's reach.
đ Impressive Breakfast Buffet & Local Delicacies
The breakfast spread at Oasia Bistro was varied, fresh, and delicious. For our first time in Batam, it served as a perfect introduction to local flavors:
Indonesian Specialties: The buffet featured authentic Indonesian delicacies alongside standard international options, including a fun DIY âNoodle Stationâ featuring classic local instant noodles with various condiments and fresh ingredients.
The Bakery Station: They have an incredible assortment of pastries (like freshly baked Danishes, Palmiers, and Kouign-Amann), but the absolute star was the Pandan Toast Bread. It is a highly unique local twist on standard toast that you definitely shouldn't miss.
đ Summary
Whether you are traveling for leisure or with elderly family members, this hotel balances high-level security, excellent accessibility considerations, and fantastic dining. Highly recommended, and I will definitely book this room type through Trip.com again!
SSumi BeenThe hotel is clean and comfortable. I really enjoyed my stay here. The lobby is very bright and spacious. There is also an Indomaret just around a 2-minute walk from the hotel, which is very convenient. Even though there are not many food places or restaurants nearby, it was not a problem for us since we were using a motorbike.
GGuest UserRequested for a higher floor away from the bar but got a room on the 6th floor, just right above the bar on the 3rd floor. Rooms are not sound proof so we could hear the bar playing music till midnight plus we can hear sounds from the other room when walking in the corridor. On our last day we decided to have the hotel breakfast and the live meat grilling station started producing a lot of smoke, making the entire hotel lobby choked up with smoke due to poor ventilation. Had to shift outdoors to continue our meal. Location is also far from most attractions but it was not much of a problem since grab rides are easily available an affordable.
DDean StantonAsialink Hotel by Prasanthi is my favourite hotel in Batam. By a considerable margin.
Best described as âluxury boutiqueâ, the management team and staff have perfected the art of hospitality here.
I and my partner can find nothing to fault, from the quality of the welcome to the beautiful pool to the plentiful, varied and high quality breakfast buffet.
If you're looking in this price range, click book now.
If you're thinking about the Marriott, Grand Mercure or Wyndham, still click book now on Asialink Hotel by Prasanthi - you'll thank me for the recommendation.
GGuest UserPleasant to see the Harmoni One hotel's lobby has undergone big renovations and currently they are renovating the guest floors one level at a time.
Clean room with clean bath tub and will look forward to the new renovated rooms when the renovations are complete is due time.
FFarhanaZulWe recently stayed at Montigo Resorts Nongsa to celebrate my birthday, and it turned out to be a memorable experience.
To our surprise, the resort gave us a complimentary upgrade to a beautiful three-storey villa, complete with two bedrooms, a spacious living area on the ground floor, and rooftop access on the top level. It was a lovely gesture that made my birthday feel even more special. We were also treated to a complimentary birthday cake, which was delicious and greatly appreciated.
A special mention goes to the staff, who were consistently friendly, professional, and welcoming throughout our stay. Their warm hospitality and attentiveness contributed greatly to the overall experience.
The resort itself is a great place if you're looking for a relaxing getaway where you can spend most of your time within the property. The villas are spacious, private, and perfect for unwinding.
One area that could be improved is the buggy service. While the staff were helpful, waiting times could sometimes range from 15 to 20 minutes even during our off-peak stay. I can imagine the wait may be even longer during peak periods, so increasing the frequency of buggies would certainly enhance the guest experience.
Do note that the resort is located about 30 minutes from Batam city centre, where most of the shopping malls and restaurants are. If you're planning to explore the city frequently, this is something worth considering.
Overall, we had a wonderful stay and truly appreciated the thoughtful birthday surprises. The villa upgrade, birthday cake, and excellent service made the occasion extra special, and we would definitely consider returning for another relaxing getaway.
GGuest UserI'm giving five stars to the hotel driver, the service was absolutely excellent! You can contact the hotel the day before check-in to arrange a pick-up from the ferry drop-off point, and when you're ready to leave, you can also book a free ride from the hotel to the pier. It's incredibly convenient. We were so lucky to have this driver; he proactively helped us with our luggage, assisted us with our visa on arrival, and even filled out our immigration cards... The service was top-notch! The hotel environment is also fantastic. Everything about this trip was great, apart from the bad weather. I'll definitely be back!
AAnonymous UserI had a mixed experience at this hotel. On the positive side, the hotel is generally clean and the front desk staff are exceptionally polite and helpful. The room itself was tidy and the bathroom was in good condition.
However, we stayed in Room 426 and had a very difficult time sleeping. The bed makes a lot of loud noise every time you turn over, which made it almost impossible to get a good night's rest. If you are looking for quality sleep, I would recommend requesting a different room.
The worst part is I forgot to ask for changing another roomđđđ
AAnonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
KKirvyI had a truly wonderful stay at Grand Eska Hotel Batam! The food was absolutely delicious be it the breakfast or the weekly Saturday BBQ and the hotel had such a vibrant atmosphere with events that made the experience even more enjoyable.
A special shoutout to Felix! Who went above and beyond throughout our stay. From recommending great dinner spots to even assisting us with purchasing gifts, his thoughtful service really made us feel well taken care of. Itâs rare to meet someone so dedicated and genuineâthank you, Felix!
What stood out most was the warm hospitality from every staff member we encountered. No matter where you go in the hotel, youâre always greeted with a bright smile that makes you feel at home.
Overall, I couldnât have asked for a better experience. Highly recommend Grand Eska Hotel Batam for anyone visiting Batamâyouâll be well fed, well cared for, and leave with a big smile.