Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 12, 2026
Guest UserReally loved the room and their service was excellent!! Everyone was super nice ❤️ This hotel is currently my TOP 1 🫶🏻 I'll definitely go again next time ❤️ If you're looking for a luxurious and comfortable experience, you should definitely try this hotel 👍🏻 They have airport pickup and shuttle services 🫶🏻 The environment is also really comfortable 🫰🏻 And the food was delicious 😋
Show more
Price per night from:NZD 90
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
Show more
Price per night from:NZD 55
Posted on Jul 11, 2026
Guest UserI recently stayed at Wyndham Panbil Batam to celebrate my birthday. Although the room had a strong floral scent from the cleaning products when we first entered, the overall experience was wonderful. The staff went above and beyond by surprising me with a birthday song and a complimentary cake, which made my celebration truly special. Everyone was warm, friendly, and attentive throughout my stay. The breakfast offered a wide variety of delicious options. The excellent hospitality made this a memorable stay, and I would happily return.
Show more
Price per night from:NZD 80
Posted on Jun 5, 2026
Zen YongStayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center.
One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience.
The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing.
The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room.
One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule.
Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.
Show more
Price per night from:NZD 65
Posted on May 11, 2026
ChrichillI had a wonderful stay at the hotel with my husband and son, where I celebrated my birthday. The room was clean and comfortable, and all staff were courteous and attentive.
Special thanks to the General Manager, Mr. Bart, for being kind and approachable. It is no wonder the team is excellent under your leadership. Thank you as well for the complimentary drinks. I also commend Pritty for her excellent service at the restaurant. The food was very good, especially the carbonara.
I truly appreciate the thoughtful birthday greeting from Zamzam, Noven, Aura, and the rest of the team. Thank you to the front desk and all staff for the warm hospitality.
Show more
Price per night from:NZD 86
Posted on Jul 2, 2026
zapperOur stay at Montigo Resorts was nothing short of magical. From the moment my fiancé and I arrived, we were enveloped in an atmosphere of luxury, comfort, and romance. We booked a stunning two-bedroom villa featuring its own private pool, and it truly exceeded all of our expectations. The villa was exceptionally clean, beautifully designed, and offered the perfect sanctuary for a romantic getaway. Having a private pool just steps from our bed allowed us to enjoy quiet, intimate swims at any time of day, completely undisturbed.Inside the villa, the attention to detail was remarkable. The rooms were spotless, spacious, and filled with natural light. One of the absolute highlights of the accommodation was the deep, luxurious bathtub. After a long day of exploring and activities, soaking in the tub became our favorite way to unwind and relax together. The housekeeping team deserves immense credit for keeping every corner of our villa pristine throughout our stay, ensuring we never had to worry about a thing.Beyond the beautiful room, our trip was packed with memorable experiences. We are a couple that loves a mix of relaxation and adventure, so we decided to try the ATV riding offered at the resort. It was an absolute blast. Racing through the trails together brought a fantastic rush of adrenaline and added an exciting, adventurous spark to our romantic vacation. The staff guiding the ATV experience were professional, safety-conscious, and made sure we had the best time possible.Of course, no luxury stay is complete without great food, and Montigo Resorts delivered perfectly on that front. Our package included a complimentary buffet breakfast each morning, which quickly became something we looked forward to every day. The spread was incredibly generous, featuring a wide variety of both local and international dishes. Everything tasted incredibly fresh, from the live cooking stations to the fresh pastries and tropical fruits. Starting our mornings together over a delicious, hearty breakfast with beautiful resort views set the perfect tone for the rest of our day.What made this trip truly amazing was how seamlessly the resort blended high-energy fun with peaceful romance. Whether we were splashing around in our private pool, getting mud-soaked on the ATV tracks, or relaxing in our spotless villa, every moment felt special. The staff were consistently warm, welcoming, and always ready to help with a smile, making us feel valued from check-in to check-out. It was the perfect escape for me and my fiancé, allowing us to connect, create unforgettable memories, and enjoy a flawless blend of luxury and adventure. We left Montigo Resorts feeling completely refreshed and deeply in love with the place, and we already cannot wait to return for another unforgettable stay.
Show more
Price per night from:NZD 226
Posted on Jun 22, 2026
Guest UserFront desk and room service staff are friendly, room look alittle old, but made up on big and spaciious large room for family traveling. Convenience store although across the hotel but needed to cross over a busy traffic road with fast moving cars. Location of hotel near most major shopping malls making its easy travel there. Breafast buffet simple not many variety but for the low price it charges its ok.
Show more
Price per night from:NZD 51
Posted on Dec 29, 2025|One Bedroom Twin Suite-Smoking
Anonymous UserIHG. Holiday Inn. It seems like this hotel at Batam has been neglected. Many of the amenities are lacking in maintenance. The pool, gym, kids club.....the list goes on. Staff are excellent. But why has the hotel not kept up with maintaining it well when it's such a popular hotel. Covid took havoc world wide. But many hotels have bounced back and are welcoming guests with renewed hope. Hotels needs to constantly upgrade so that guests want to keep coming back.
Slippery walkways, itchy body after sleeping on the bed and toilets that lack are some of the features at Holiday Inn Batam.
Time to see how you can improve your rating. Its a great hotel if you improve on the upkeep.
Never too late to start. Looking forward to coming back in 2026 if there are improvements.
Show more
Price per night from:NZD 81
Posted on Apr 4, 2026
Guest User
There’s no need for this place to shout.
It already knows where it stands.
Right in the middle of Batam—everything within reach.
Not the kind of “central” that looks good on a map,
but the kind where you step out and the day just… unfolds.
Rooms are straightforward. Clean, composed, no unnecessary drama.
You sleep well, wake up ready—nothing fighting you.
But what lingers is the staff.
Not overbearing, not rehearsed—just quietly attentive.
The kind who solve things before you feel the inconvenience.
Show more
Price per night from:NZD 28
Posted on Feb 20, 2026
Anonymous User
Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
Show more
Price per night from:NZD 38